BT Global Services Photos
Doesn't RecommendNegative OutlookDisapproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
My local department was excellent. Great management.Good vacation and work/life balance.
Outside of the GSC groups like BT Hungary and LATAM are lazy and have little to no technical ability. Global Services CEO is a joke, who just wants to cut and move more and more to overseas to less trained groups. Service Delivery is a laughingstock. Was told by senior management that BT "doesn't want to be a Lexus, but a Kia with leather seats, so stop trying so hard"
Advice to Management
it takes 2 different departments to do the job of one, yet the company is wondering why they are loosing money. Get rid of the Wipro, BT Hungary and Latam and start from scratch. This groups are clearly failures.
Getting an Interview
Getting an Interview
- No OfferPositive ExperienceAverage Interview
I applied online. The process took 3 weeks. I interviewed at BT Global Services (Dallas, TX) in June 2015.
I found the job posted on LinkedIn. Straight forward application process, they ask for your resume, a cover letter and what not and also ask you to answer some questions related to your experience and skills. You have a word limit for each one, I think there were 4 or 5 different questions, so you have to be concise and summarize your important points in a concise manner.
- Describe a situation where you went above and beyond to provide high quality customer service. Answer Question
Let us know if we're missing any workplace or industry recognition –
BT Global Services is the enterprise and public sector division of leading UK telecommunications carrier BT Group. It provides wired voice and data telecom and networked IT services to multinational corporate customers in more than 170 countries, but the UK government is its top client. BT Global Services operates a leading European digital network that includes transatlantic fiber-optic connections to the Americas and its own multiservice platform. The unit also provides managed network security (including BT Managed Security in the US), data center services, and call ...