Banfield Pet Hospital

  www.banfield.com
  www.banfield.com

Banfield Pet Hospital – Why Work For Us?

Partnership. Teamwork. Collaboration. Back in 1955, Banfield Pet Hospital was founded on a vision to make the best quality medicine available to pets. Since that time, we have lived that promise and promoted the philosophy that the best relationships are formed when people work together. Today, we are over 820 hospitals and 13,000 associates strong, with the common goal of providing high-quality medicine for each pet we treat and partnering with our clients to ensure they have the knowledge and resources they need to care for their pets at home.

When you join Banfield, you are joining a devoted, supportive, diverse and team-oriented culture, no matter if you work in one of our hospitals or at our main campus in Portland, Oregon. We understand the special bond between pets and people and every associate is called to contribute to our practice through their expertise, passion, and desire to make a better world for pets.

Come enjoy a practice environment where compassion for pets and their humans is the number one priority. As part of the Mars, Inc. corporate family, we can offer you a stable and sustainable career path with great pay and benefits.

Our Associates Are:

  • Driven . . . by the undeniable truth that a life of preventive care for pets leads to happy and healthy pets and improved enjoyment of the pet by the pet parent.
  • Devoted . . . to using evidence-based medicine and proven preventive care research to ensure each pet has the best chance for a healthy and happy life.
  • Engaged . . . and considerate of each other because we recognize the inherent value and worth of the work we do and the talents we provide.
  • Secure . . . in working at Banfield because we believe in the business model of providing high-quality medicine for each pet, which is based on years of research and information that helps our doctors reach the best medical decision available.
  • Supported . . . with the necessary training, research, mentorship and tools to ensure success in each and every role at Banfield.

Quality of Life

For pets and the people who care for them.

At Banfield, we believe in a healthy work/life balance for all of our associates. That’s why we provide our associates with the tools and resources they want to live a balanced life – from paid time off and flexible career paths to lifelong learning opportunities and an employee assistance program.

Quality of Life for Veterinarians

When you’re at your personal best, so are your clients, patients, community and practice. That’s why we offer the following tools and resources designed to improve your wellness and help you balance work and life:

  • Excellent compensation and full benefits

  • Paid vacation time – up to 26 days

  • Flexible schedules and part‐time and relief opportunities

  • Employee Assistance Program – free and confidential, and available to you and your family

  • No after hours on‐call duty

  • Lifelong learning resources including an annual practice‐paid education symposium

  • Medical and business support

Quality of Life for Veterinary Technicians

The skills and knowledge you bring to our team is valuable, therefore we reward you with the following tools and resources designed to improve your wellness and help you balance work and life:

  • Excellent compensation and full benefits
  • Paid vacation time
  • Flexible and part‐time schedules
  • Employee Assistance Program – free and confidential, and available to you and your family
  • No after hours on‐call duty
  • Lifelong learning resources including an annual CE allowance, Banfield Learning Center courses and on‐site training
  • Unique career paths like practice manager and field trainer
  • A team environment where your skills will be respected and utilized

Quality of Life for Hospital Associates

We appreciate your commitment to provide the highest medical care to pets. That’s why we offer the following tools and resources designed to improve your wellness and help you balance work and life:

  • Excellent compensation and full benefits
  • Paid vacation time and holiday hours
  • Flexible and part‐time schedules
  • On-site training, professional advancement and career growth opportunities
  • Dedicated local support to help your team run smoothly
  • The opportunity to work with pets and their people
  • A rewarding career path in veterinarian medicine

Quality of Life for Field Leaders

The role of a Field Leader is fast‐paced and keeps you on the go, and we appreciate your energy and dedication. That’s why we offer the following tools and resources designed to improve your wellness and help you balance work and life:

  • Excellent compensation and full benefits
  • Paid vacation time and holiday hours
  • Flexible and part‐time schedules
  • Exciting variety in your work day
  • Employee Assistance Program – free and confidential, and available to you and your family
  • No after-hours on‐call duty
  • Lifelong learning resources including an annual CE allowance, Banfield Learning Center courses and onsite training
  • The opportunity to lead multiple hospital locations and reap the rewards of your hospitals’ successes

Quality of Life for Central Team Support

We appreciate your dedication to helping our veterinary hospitals provide the highest quality medical care possible. That’s why we offer the following tools and resources designed to improve your wellness and help you balance work and life:

  • Excellent compensation and full benefits
  • Paid vacation time and holiday hours
  • Flexible and part‐time schedules
  • Employee Assistance Program – free and confidential, and available to you and your family
  • A beautiful, dog friendly environment with a cafe, workout room, nursing room, health room, mail room and more
  • Fun events like our annual Halloween Team Decorating Contest, Pet Mascot Contest, Bring Your Kids to Work Day, and Artisan Fair
  • On‐site health and wellness programs including personal trainers, health clinics, massage therapists and Toastmasters Club
  • A team environment wherein mutual respect flourishes
  • An environment passionate about pets, including the opportunity to bring your dog to work

Compensation & Benefits

Discover the rewards of working at Banfield.

At Banfield, we appreciate our associates for their dedication and commitment to improving the lives of pets and the people who care for them. That’s why we offer a comprehensive benefits package that promotes healthy living, financial security and peace of mind.

Your benefits package may include medical, health savings account, dental, vision, life, disability, health and dependent care flexible spending accounts, paid time off, and more! And, the Banfield benefits package offers you and your family preventive care and wellness options, and provides coverage for your health needs, whether it’s routine care or a catastrophic event. Your retirement is also made more secure by participating in our 401(k) Savings Plan, which includes employer matching contributions to help your savings grow.

The benefits package may vary by legal entity, status or position.

Teamwork

Great pet care is a team effort.

At Banfield, we believe great pet care is a team effort. That’s why we provide our associates with the support structure they need to best serve the pets in their care.

Our hospitals operate like a neighborhood veterinary hospital, offering personalized pet healthcare service to each pet they see. But the key difference is that each of these hospitals has the backing of hundreds of professionals at Central Team Support, our practice headquarters in Portland, Oregon.

Our veterinary team also enjoys the support of a Medical Director for medical support, a Field Director for business support and a Field Trainer for on‐site training. It’s because of this strong network of talented associates that we’re able to partner with pet parents to provide the best medical care available to pets.

Banfield Pet Hospital Photos

Banfield Pet Hospital Reviews

301 Reviews
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301 Reviews
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Banfield Pet Hospital President & CEO Tony Ueber
Tony Ueber
99 Ratings
  1. 2 people found this helpful  

    Great work environment, useless middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banfield Pet Hospital

    Pros

    Fun work environment, great coworkers, endless learning opportunities. Working with sick and healthy pets & communicating with clients is rewarding. 3 free personal wellness plans, hospital and Pet Smart discounts are great. PTO and floaters holidys are pretty decent. Nice medical equipment.

    Cons

    Upper level hospital management have to jump to the endless tune of "more revenue" for field leaders (who bonus off of said revenue). Beware if they decide they want you out they will do everything to find a way. Field managers have been observed saying some not so very nice things about hospital chiefs of staff and practice managers. Very little transparency in field directors and medical directors.

    Advice to ManagementAdvice

    Get rid of field directors and medical directors in favor of a more centralized, corporate office set of leaders. These middle men are akin to little Hitlers whenever the mood strikes. They cause friction and stress for hospitals, and do little more than collect a mighty paycheck and bonus off every hospital all the while calling for more and more money. Maybe they should go into politics...Let the hospitals manage themselves with corporate oversight. Have a good go to method for medical and fiscal support that is consistent for all hospitals. Imagine the money that would be saved if those useless field leaders were let go, never mind the increase in hospital morale!

    Recommends
    Positive Outlook
    No opinion of CEO

Banfield Pet Hospital Interviews

Updated Dec 10, 2014
Updated Dec 10, 2014

Interview Experience

Interview Experience

66%
23%
9%

Getting an Interview

Getting an Interview

78%
10%
4%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Client Service Coordinator (CSC) Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Banfield Pet Hospital.

    Interview Details

    I filled out the application online and I got a call within 4 days asking about my availability and when I could come in for an interview, went to the interview and the recruiter said they would give me a call by the weekend. I didn't hear back from them so I called and the interviewer told me that she had other interviews to do so she will get back to me within a week so a week past didn't hear back then I got an email saying the position is no longer availble.

    Interview Questions
    • When was a time I had to deal with a difficult customer?
      How do I stay organized?
      How did I go above and beyond to help a customer?
      What did a find difficult with my last job?
       
      Answer Question
    No Offer
    Average Interview

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Additional Info

Website www.banfield.com
Headquarters Portland, OR
Size 5000+ Employees
Founded 1955
Type Company - Private
Industry Health Care
Revenue $1 to $5 million (USD) per year

In 2007, Banfield joined the Mars family of businesses, and together we work to ensure pets receive the highest level of care so they can live longer, healthier lives. Today, Banfield is more than 800 hospitals strong, with the common goal of providing high‐quality medicine for each pet we treat and working alongside our clients to ensure they have the resources they need to... More

Mission: We understand the special bond between pets and people. The caring and compassionate veterinary teams at Banfield will help ensure your pet stays with your family longer.

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