Bank of America Merchant Services
Engaged Employer

Bank of America Merchant Services Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Tim Tynan
29 Ratings
  • Small Business Client Support Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Client Support in Spokane, WA
    Current Employee - Small Business Client Support in Spokane, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America Merchant Services full-time (More than a year)


    The clientele that I mainly support are business owners, so in general they're pretty understanding and easy to work with. In this position you are constantly learning new policies and processes, it keeps you on your toes!


    Lately there have been many changes, which seems to have us all understaffed and overworked. Things weren't always like this, and I'm hopeful they may go back to the way that they were.

Bank of America Merchant Services Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Client Advocate Interview

    Anonymous Interview Candidate in Coral Springs, FL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at Bank of America Merchant Services (Coral Springs, FL).


    It was a simple process. There was one phone interview, one office interview, and there was also an online test to take if you were invited to after the interview. Both interviews were really relaxed, and nothing but behavioral and situation questions were asked. Salary was negotiable, and the whole process from when I applied took about a week.

    Interview Questions

    • Tell me about a time you had to deal with an angry customer, due to something one of your co-workers did wrong?   Answer Question

Bank of America Merchant Services Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Headquarters Atlanta, GA
Size 1000 to 5000 Employees
Founded 2009
Type Company - Private
Industry Finance
Revenue Unknown / Non-Applicable
Competitors Fiserv, Elavon

Bank of America Merchant Services is more than a payment processor. We give businesses momentum. We enable businesses to grow and cultivate more meaningful relationships with their customers. Our clients are at the center of everything we do. Our associates work together as a team to provide industry-leading payment solutions, combining the technology and innovative products of our equity partner First Data with the relationship strength and prominent global brand of our equity partner Bank of America. When you join Bank of America Merchant Services, you become ... More

Work at Bank of America Merchant Services? Share Your Experiences

Bank of America Merchant Services

Click to Rate