Bank of the West
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Bank of the West Photos

my desk
Half of the hallway. Same length down other way.

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Bank of the West Reviews

254 Reviews
254 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of the West Chairman & CEO J. Michael Shepherd
J. Michael Shepherd
128 Ratings

    A great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative (CSR) in Omaha, NE
    Current Employee - Customer Service Representative (CSR) in Omaha, NE

    I have been working at Bank of the West full-time (more than a year)


    A great place to work. Competitive salary, willing and able managers and co-workers all working for the customer and their satisfaction. Company really promotes from within.


    Working at the contact center, the hours could be better, its hard to move up the chain of command to get better hours because people have been here for so long.

    Advice to ManagementAdvice


    Positive Outlook
    Approves of CEO

Bank of the West Interviews

Updated Feb 7, 2015
Updated Feb 7, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Bank of the West.

    Interview Details

    Very laid back and relaxed atmosphere. It was overall a very good experience. The bank manager and csr manager were both present. I was very overqualified for the job and was only looking for a part time gig while I went to school.

    Interview Questions
    • Basic customer service questions and money handling ethics   Answer Question
    Negotiation Details
    No negotiations.
    Accepted Offer
    Positive Experience
    Easy Interview

Bank of the West Awards & Accolades

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Additional Info

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Headquarters San Francisco, CA
Size 5000+ Employees
Founded 1998
Type Subsidiary or Business Segment
Industry Finance
Revenue $2 to $5 billion (USD) per year

Bank of the West can't "bear" the thought of customers banking elsewhere. The bank (which uses a bear as its logo) has about 700 branches in some 20 states in the West and Midwest US. Catering to consumers and small to midsized companies, Bank of the West offers deposit accounts, credit cards, insurance, investment products, trust services, and financial planning. It focuses its lending on residential mortgages and consumer loans, which together make up about half of its loan portfolio. The bank targets businesses in the agriculture, commercial real estate, financial... More

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