BenefitMall – Why Work For Us?

Employers now have a single effective resource to help them provide employees with benefits and payroll services – all together. The job of a trusted advisor is serving their customers...not running payroll, researching health insurance, managing paperwork hassles or worrying about compliance mandates. That is our job. We provide unparalleled access to health benefits and payroll services in one place. Our comprehensive solutions include innovative technology, access to the largest portfolio of health care plans, customer support, and scalable, personalized payroll services. From small group health to customized payroll services, our solutions are designed to provide employees and their dependents with the peace of mind of reliable healthcare and payroll benefits. Dealing with the complexities of ever-changing regulations is daunting for both business owners and their Trusted Advisors. We can help. A leader in understanding health care reform and how it impacts your business, is an online community powered by BenefitMall focused on educating and supporting Broker and Carrier partners. Our commitment to trusted advisor…we make complex decisions easier with dedicated, knowledgeable experts and a single source for employee benefits, payroll and compliance.


Who We Are

At BenefitMall, we have an all together better way of doing business. Working with a network of more than 20,000 Trusted Advisors, Brokers and CPAs, we deliver integrated employee benefits and payroll services to businesses nationwide. Processing more than one million payroll transactions each month and writing more than one billion in annual healthcare premiums, BenefitMall has the resources and network you would expect from the nation’s leading provider of benefit and payroll products and services and the nimble nature, agility and customer focus you can only get from a mid-sized provider. And with financial backing of Austin Ventures, we are positioned to evolve, grow and lead the industry. We intend to invest in our people, products, services and distribution channels – all in order to provide as many employees and their dependents as possible with access to benefits and accurate payroll.


Our Core Values:

Our Core Values are more than words on a screen or a poster on the wall. They are the framework for how we interact with customers, partners, the community at-large and our colleagues.

Teamwork – We work together in a spirit of cooperation and diversity to ensure the success of our employees, Trusted Advisors, partners and customers.

Respect – We treat all individuals with dignity in each and every interaction.

Integrity – We act with honesty and inspire trust.

Personal Accountability – We take responsibility for our actions, behaviors and outcomes.

Health and Welfare Benefits 
(Eligible on the first day of the month after your first day of employment)

BenefitMall provides a comprehensive benefit package designed to meet the needs of our employees and their dependents. Employees enjoy a selection of medical plans, dental, vision, voluntary life insurance, and Flexible Medical and Dependent Care Spending Accounts. Employees may opt to purchase additional voluntary “worksite” benefits through Humana such as Critical Illness, Accident, and Cancer. All employees are automatically enrolled in 100% employer-paid Life and Accidental Death and Dismemberment, Short Term Disability, and Long Term Disability insurance, and have access to an Employee Assistance program, Travel Assistance, and Beneficiary Assistance.  BenefitMall is committed to Wellness and to the encouragement of Healthy Lifestyles. Throughout the year, employees have many opportunities to participate in company-wide wellness initiatives and activities.

BenefitMall Photos

BenefitMall Reviews

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Bernie DiFiore
48 Ratings
  • Featured Review

    Helpful (1)

    District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Positive Outlook
    Approves of CEO

    I have been working at BenefitMall full-time


    Love the people! Great support from management! Fun environment with flexible schedules. Understands work/life balance and supports it. Senior management team is very involved. An example, my Area Director has taken me in the field to cold call accountants on several occasions. She made it a priority when she saw me struggling.


    Insurance and payroll laws are always changing. You can't get comfortable in what you know. It never gets boring though.

    Advice to Management

    Keep up the great work! Many changes have happened over the last 5 months. All for the better. I appreciate all the support and your continued effort to provide us a great product with the service to support it.

BenefitMall Interviews

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Interview Experience


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Getting an Interview


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Interview Difficulty




    Operations Supervisor Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 5 days. I interviewed at BenefitMall (Dallas, TX).


    The normal questions were asked. However, I was already an employee when I was offered a promotion therefore some of the questions were different. The main questions in the initial interview revolved around data entry, working in a fast paced atmosphere and if I had any experience working with brokers.

    Interview Questions

BenefitMall Awards & Accolades

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Additional Info

Headquarters Dallas, TX
Size 1001 to 5000 Employees
Founded 2006
Type Company - Private
Industry Insurance
Revenue $25 to $50 million (USD) per year

Only in insurance would you find a middle man poised to serve the middle men. Such is the business of BenefitMall, an online exchange for insurance brokers who sell employee benefits to small businesses. As one of the largest general agencies in the US, the company offers access to thousands of employee benefits plans from more than 125 insurance carriers. Its services are ... More

Mission: Working with more than 20,000 Trusted Advisors, Brokers and CPAs, BenefitMall provides the nation’s largest portfolio of benefit and payroll products and services designed to help more than 200,000 small and medium-sized businesses.

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