- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Bergamos Spa
-Training was great for anyone who is new to the industry and needs to know more about products and/or techniques. -Sales training was exceptional for anyone who doesn't know how to sell, or needs to know how to sell. -Commission and goal oriented environment drives you to higher performance. -Cash tips were great!
-Management did not foster team atmosphere well, leading to a negatively competitive environment. -Concerns about spa and things needing to get fixed were never addressed in a timely manner, hurting the overall customer experience. -Coworkers tend to be against each other at all times. -Due to no spa attendants, you are expected to do laundry and pick up used shoes/robes.
Advice to Management
Encourage teamwork to get better performance overall. Appreciate all employee efforts, big and small. Hire spa attendants to have optimal performance from all therapists and receptionists.
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