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You may have thought a visit to the hospital was about getting medical care, but for The MPB Group it's really about customer service. The company, which does business as The Beryl Companies, provides customer service outsourcing to health care companies, including hospitals, managed care firms, and other health care-related organizations. Its employees staff call centers and online chat operations to schedule appointments, handle physician referral requests, answer health care questions, make follow-up phone calls, and take care of other customer contacts. The company...
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Employees say it's “OK” 7 ratings
57% of the CEO 5 ratings
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No Offer – Interviewed in Hurst, TX Aug 2012 – Reviewed Nov 13, 2012
Interview Details – They have you take a seat and fill out an application, very nice waiting area. The receptionist then takes you to the computers in a side room and has you take a couple tests for competency on the job. You go back to the waiting area when finished. The interviewer comes and gets you when you are… – Full Interview
Just situational questions. – Answer Question