Best Friends Pet Care

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Best Friends Pet Care Reviews

26 Reviews
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Shane Kelly
1 Rating

    A great job. A constant learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Cinnaminson, NJ
    Current Employee - Customer Service Representative in Cinnaminson, NJ

    I have been working at Best Friends Pet Care part-time (more than a year)


    The job is rewarding. The most customers appreciate everything you do. Sometimes the stress level will be high but it is all worth the stress when you see a smiling family reunited with their cherished pet. You also obtain strong customer service and work ethic skills.


    Sometimes it is difficult to get all the work done within in one shift. You usually work a little later than you expect. Also some customers have difficulties with the price or quality of our services. This is easily solved but can be very hard to handle in the moment.

    Advice to ManagementAdvice

    Reorganize the hours system. Also renovate smaller centers to make it easier for them to take on the work load and growing customer population.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Best Friends Pet Care Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Camp Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Best Friends Pet Care.

    Interview Details

    Walked in to get an application to fill out and was called back in for an interview less than a week later. At interview, was asked if i had any experience caring for dogs in my past, which i had. the also asked about my availability to work mornings, weekends and holidays.

    Interview Questions
    • How would you handle the passing of one of the pet guests during their stay at the Inn?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Best Friends Pet Care Awards & Accolades

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Additional Info

Headquarters Norwalk, CT
Size 500 to 999 Employees
Founded 1992
Type Company - Private
Industry Consumer Services
Revenue $25 to $50 million (USD) per year

Best Friends Pet Care is the leader of the pack when it comes to the absolute best care for your cat or dog. With 42 centers in 19 states, including Walt Disney World, our state-of-the-art facilities provide your pet with a safe, clean and fun environment. Whether your pet needs a scratch around the ear, a face to lick or a place to play, your best friend will be taken care of... More

Mission: At Best Friends, our mission is to provide the absolute best pet care, in a friendly atmosphere of safety, comfort and fun... we promise to care for pets... as if they... More

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Best Friends Pet Care

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