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BigCommerce Reviews

3.6
Rating Trends
Recommend to a friend
Approve of CEO
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Eddie Machaalani & Mitchell Harper
31 Ratings
  • Helpful (3)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at BigCommerce full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Team on a mission. -Employees care about our clients and fight for their needs. Sometimes, we get a bit tense with each other in defense of a client. -Amazing Product, Engineering and Support teams. -Culture is strong; You will love coming to work. -3 great office locations: Austin, SF and Sydney -Executive team aligned, mature and get along with each other. This is the most important point. I've been at startups with immature and sniping management team. It's very demotivational.

    Cons

    -Employees care about our clients and fight for their needs. Sometimes, we get a bit tense with each other in defense of a client. - Tough competitive landscape often causes rapid shifts in direction.

    Advice to Management

    -Keep on course -Keep hiring passionate people -Keep hiring standards as high as they are


BigCommerce Interviews

Interview Experience

Interview Experience

33%
16%
50%

Getting an Interview

Getting an Interview

60%
21%
10%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Interview

    Anonymous Employee in Austin, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at BigCommerce (Austin, TX) in May 2015.

    Interview

    A member of their recruiting team emailed to set up a time for me to speak with a recruiter. The recruiter I spoke with was actually a consultant--someone BigCommerce has hired to help them fill positions. The consultant recruiter had little interest in what I had to say. The phone screen was one of the shortest I've ever had because she cut it abruptly. She seemed exhausted. She promised that her assistant would get back to me within the day but that never happened. I followed up with an email further expressing my interest in the role that was ignored. I received a rejection email from someone else a couple of days later. It's really unfortunate that I wasn't able to speak to someone from their internal recruiting team because I believe that I'm a great fit for the role and am really interested in working for BigCommerce--I think someone from their internal recruiting team would have easily seen this if I had had a chance to speak with them.

    Interview Questions

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Additional Info

Unlock Profile
Website www.bigcommerce.com
Headquarters Austin, TX
Size 150 to 499 Employees
Founded 2009
Type Company - Private
Industry Information Technology
Revenue $25 to $50 million (USD) per year
Competitors Shopify, Volusion, Magento

The leader in e-commerce for SMBs. Bigcommerce helps the world's best up-and-coming brands launch professional online stores to share their products with the world and drive more revenue. Visit us at http://www.bigcommerce.com/ to create your online store and sell more with Bigcommerce.

Mission: Be the #1 e-commerce provider in the world by creating and delivering software that changes people's lives.

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