Birch Communications

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Birch Communications Reviews

32 Reviews
32 Reviews
Rating Trends

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Vincent Oddo
19 Ratings

    Birch Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Birch Communications


    Sales is what you make it. I have been employed and successful at Birch, formerly Cbeyond, for almost six years. If you work hard and follow the corporate parameters you will make enough money that you shouldn't be complaining about the hardships. The merger may have had its challenges with integrating systems and staff, but ultimately we came out stronger and better for it.

    I have many other friends and past colleagues who have gone to ATT (Fiber), Earthlink, Windstream, XO, etc and found that the company structure is very similar. The key is doing your job. We have products that are competitive and others that aren't, it is all facility driven and location based (every provider has its limitations, if they didn't their would only be one).


    You have to come in early and leave late because their is never enough time in the day if you are doing this job right.

    Advice to ManagementAdvice

    As a large corporation change can be slow. Making the entire team feel like they are contributing advice and seeing the roadblocks lifted will always go along way.

    Positive Outlook
    Approves of CEO

Birch Communications Interviews

Updated Aug 26, 2014
Updated Aug 26, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Director Provisioning Interview

    Anonymous Employee in Macon, GA
    Anonymous Employee in Macon, GA
    Application Details

    I applied in-person. The process took 2+ monthsinterviewed at Birch Communications.

    Interview Details

    Received a call from the internal Recruiter stating the VP of Operations wanted to talk to me. Interview set up next day. Interview went very good. Professional great questions. At the end of the interview the VP wanted me to fly out next day and said I would be called. I called the next day to inquire. No one communicated the need to set up flight arrangements. So the CEO's admin called and was fantastic and set up the travel arrangements and I flew out next day. Arrived and was told to buzz the front and they would have someone come get me. I did so. 45 minutes later buzzed the front and asked if they have forgotten me. About 15 minutes later the VP came and got me. Interview questions exactly the same as before, and had another employee come in and ask a few questions. Interview ended and was told someone would get back to me the following week as it was Friday. Nothing back next week called the recruiter She said they moved recruiting to the Atlanta office and would have someone contact me. So I waited another two weeks. Just to see, I called the recruiter back and she was so apologetic stating they had behaved in a most unprofessional way, that they had moved recruiting to Cbeyond in Atlanta and would contact the VP and get some response. That was over a week ago.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

Birch Communications Awards & Accolades

Something missing? Add an award
Center of Excellence, BenchmarkPortal, 2014

Additional Info

Headquarters Macon, GA
Size 1000 to 5000 Employees
Founded 1996
Type Company - Private
Industry Telecommunications
Revenue $500 million to $1 billion (USD) per year

Birch provides businesses with high-quality communications, broadband, cloud and IT services at the best possible value with a relentless focus on customer service. Birch meets the needs of business customers that are underserved by other providers. We provide them with a diverse portfolio of integrated technology solutions, coupled with a relentless focus on customer service.

Mission: Our mission is to provide high-quality, reliable communications, broadband, cloud and IT services to business customers at the best possible value while giving each of... More

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