Bluestem Brands – Why Work For Us?

About Us

With three flourishing, distinct retail brands, three campuses and more than 1,000 employees, there is always something exciting happening at Bluestem Brands. 

We have a distinctive value proposition: We are a retailer that offers great national-brand merchandise with unique payment options to a wide range of customers. That provides a unique and better shopping experience for our customers.

Fingerhut was born in 1948, and began its life as a mail order company selling car seat covers. Our flagship brand is now an omnichannel retailer, serving millions of low- to middle-income customers every year. Our multimedia advertising includes television, online, and more than 100 million catalogs a year. From the website featuring thousands of name brands, to our mobile website, to our friendly phone agents, no matter the channel, our customers love the excitement of shopping now, with the freedom of paying over time. launched in 2009. It brings contemporary, national-brand shopping, with a female flair. Fun extras like the Goodie Bag, Free Shipping Every Day promotions, lots of sales and the flexibility of multiple payment options make a destination for savvy online shoppers.

PayCheck Direct is our newest brand, launching in 2011. This employee purchase program is offered directly through employers and organizations. Employees purchase brand-name, larger-ticket merchandise and pay through interest-free payroll deduction.

We service all three brands with 1.2 million square feet of distribution space in St. Cloud, MN, where we ship more than four million packages annually.

At Bluestem Brands, our smart, passionate employees are forging into new territory and enhancing the customer experience by listening to our customers and treating them with respect. We respond to their needs by creating innovations in merchandise, payment options, and more. Our positive, trust-based, team culture fosters ideas, which are incubated into new products, processes, line extensions, even new brands. We celebrate success and thirst for more.

Life at Bluestem Brands

With three growing, thriving brands (Fingerhut, and PayCheck Direct), life at Bluestem Brands is fast-paced. 

We work hard, doing jobs we like. Expectations are high, but we don’t go it alone—our environment is team-based, collaborative and genuinely supportive. Our problem-solving, trusting culture allows us to attack even the most intricate issues and resolve them with good ideas. And our customer is at the core of all we do.


One of the best things about working at Bluestem is feeling empowered to make decisions, both large and small. We pride ourselves on trust and teamwork, and politics and egos take a back seat to getting things done. Good, solid data is at the heart of our decision-making, and frankly, we find data delicious. At Bluestem Brands, smart is cool. Brilliant is better.

Bluestem works to do what’s right for employees. From the big things (great benefits, employee discounts and incentive plans) to small touches (jeans-every-day dress code), this is the place you’ll want to be. And we don’t just talk about work-life balance, we try to live it. Summer hours, flexible work arrangements, generous PTO, even on-site oil changes make it easier to juggle life’s to-do list.

We may not have a slide in our lobby, but we like to let our hair down once in a while. There are company picnics and parties, and we’ve been known to bust a move around a karaoke machine a time or two.

Bluestem is also a good corporate citizen. Employees can volunteer at United Way events, donate to food shelves, Toys for Tots, give blood, help with coat drives, and participate in other ways to help those in need.

We have fitness facilities and we’re close to coffee shops. Oh, and did we mention you can wear jeans to work? Every day? Life is good at Bluestem Brands.


You work hard, and you expect (and deserve) more than just a paycheck. At Bluestem Brands, we provide a unique, comprehensive benefits program that helps bring you quality of life, financial security, plus some cool free stuff. Here are examples of the awesome benefits we offer eligible employees:



  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Medical & Dependent Care Flexible Spending Accounts (FSA)
  • Life Insurance
  • Short Term & Long Term Disability


  • Incentive/Bonus Program
  • 401(k) Retirement Savings Plan (with Employer Match)
  • Tuition Assistance
  • Employee Discount and Purchasing Programs


  • Paid Time Off
  • Summer Hours
  • Paid Holidays

Other Benefits

  • Casual Work Environment
  • Wellness Program
  • On-site Cafeteria
  • Company-Sponsored Activities
  • Fitness Facility/Fitness Events

Bluestem Brands might be one of the most interesting companies you’ve never heard of! With our three powerful brands, we’ve quietly been changing up how retail works. We’re rapidly approaching $1 billion in sales, so it’s high time for you to know more about us. And if you’ve got what it takes, check out our careers and join us! We guarantee that at Bluestem you will be more than a number.


  • For the past six years, we’ve been driving double-digit sales growth
  • We’re a Top 100 Internet Retailer
  • is the 3rd largest ecommerce retail site in the Twin Cities, behind and
  • We lead in customer satisfaction. and rank above industry benchmarks as measured by the University of Michigan American Customer Satisfaction Index (ACSI)
  • Our three brands serve more than two million customers nationwide
  • We ship more than four million packages annually
  • In 2012, we handled a total of more than 12.5 million phone calls
  • We mail an average of more than 100 million catalogs annually

Bluestem Brands Photos


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Bluestem Brands Reviews

48 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Steve Nave
27 Ratings
  • Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demand Planner/Inventory Analyst in Eden Prairie, MN
    Current Employee - Demand Planner/Inventory Analyst in Eden Prairie, MN

    I have been working at Bluestem Brands full-time (more than 5 years)


    Flexible working, relaxed atmosphere, great coworkers and management.


    Salary doesn't match industry. Not much for career advancement currently.

    Positive Outlook
    Approves of CEO

Bluestem Brands Interviews

Updated Dec 31, 2014
Updated Dec 31, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Project Management Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Long process, spanned over 3 months. Little communication from the HR contact. One phone interview, two additional on site interviews. The people I met with seemed very nice, bright and qualified. The lack of communication/ feedback during the entire process was really strange.

    I finally got a call on the status of the interview process, on Christmas Eve! I was informed that I would not be getting the position, they were filling thee position from within. What kind of HR department finds it appropriate to call someone on Christmas Eve to deliver that sort of news? I guess Bluestem does

    Hey sometimes interviewing for a position allows you to appreciate your current position. Wow!

    Interview Questions
    • How do you deal with under-performing team members, I was asked this several times.   Answer Question
    No Offer
    Negative Experience
    Average Interview

Bluestem Brands Awards & Accolades

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Top Places to Work, Minneapolis Star Tribune, 2013

Additional Info

Headquarters Eden Prairie, MN
Size 500 to 999 Employees
Founded 2002
Type Company - Private
Industry Retail
Revenue $100 to $500 million (USD) per year

Bluestem Brands, Inc. owns the Fingerhut, and PayCheck Direct brands*, which offer consumers a robust selection of consumer products with shop-at-home convenience, via direct mail catalogs and online shopping. In addition to offering thousands of brand-name products, the Fingerhut and brands offer a variety of payment options. This allows families... More

Mission: Bluestem Brands' mission is to improve our customers’ lives by providing the merchandise they need with the flexibility of paying over time.

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