With three flourishing, distinct retail brands, three campuses and more than 1,000 employees, there is always something exciting happening at Bluestem Brands.
Fingerhut was born in 1948, and began its life as a mail order company selling car seat covers. Our flagship brand is now an omnichannel retailer, serving millions of low- to middle-income customers every year. Our multimedia advertising includes television, online, and more than 100 million catalogs a year. From the website featuring thousands of name brands, to our mobile website, to our friendly phone agents, no matter the channel, our customers love the excitement of shopping now, with the freedom of paying over time.
Gettington.com launched in 2009. It brings contemporary, national-brand shopping, with a female flair. Fun extras like the Goodie Bag, Free Shipping Every Day promotions, lots of sales and the flexibility of multiple payment options make Gettington.com a destination for savvy online shoppers.
PayCheck Direct is our newest brand, launching in 2011. This employee purchase program is offered directly through employers and organizations. Employees purchase brand-name, larger-ticket merchandise and pay through interest-free payroll deduction.
We service all three brands with 1.2 million square feet of distribution space in St. Cloud, MN, where we ship more than four million packages annually.
At Bluestem Brands, our smart, passionate employees are forging into new territory and enhancing the customer experience by listening to our customers and treating them with respect. We respond to their needs by creating innovations in merchandise, payment options, and more. Our positive, trust-based, team culture fosters ideas, which are incubated into new products, processes, line extensions, even new brands. We celebrate success and thirst for more.
Life at Bluestem Brands
With three growing, thriving brands (Fingerhut, Gettington.com and PayCheck Direct), life at Bluestem Brands is fast-paced.
We work hard, doing jobs we like. Expectations are high, but we don’t go it alone—our environment is team-based, collaborative and genuinely supportive. Our problem-solving, trusting culture allows us to attack even the most intricate issues and resolve them with good ideas. And our customer is at the core of all we do.
One of the best things about working at Bluestem is feeling empowered to make decisions, both large and small. We pride ourselves on trust and teamwork, and politics and egos take a back seat to getting things done. Good, solid data is at the heart of our decision-making, and frankly, we find data delicious. At Bluestem Brands, smart is cool. Brilliant is better.
Bluestem works to do what’s right for employees. From the big things (great benefits, employee discounts and incentive plans) to small touches (jeans-every-day dress code), this is the place you’ll want to be. And we don’t just talk about work-life balance, we try to live it. Summer hours, flexible work arrangements, generous PTO, even on-site oil changes make it easier to juggle life’s to-do list.
We may not have a slide in our lobby, but we like to let our hair down once in a while. There are company picnics and parties, and we’ve been known to bust a move around a karaoke machine a time or two.
Bluestem is also a good corporate citizen. Employees can volunteer at United Way events, donate to food shelves, Toys for Tots, give blood, help with coat drives, and participate in other ways to help those in need.
We have fitness facilities and we’re close to coffee shops. Oh, and did we mention you can wear jeans to work? Every day? Life is good at Bluestem Brands.
You work hard, and you expect (and deserve) more than just a paycheck. At Bluestem Brands, we provide a unique, comprehensive benefits program that helps bring you quality of life, financial security, plus some cool free stuff. Here are examples of the awesome benefits we offer eligible employees:
Bluestem Brands might be one of the most interesting companies you’ve never heard of! With our three powerful brands, we’ve quietly been changing up how retail works. We’re rapidly approaching $1 billion in sales, so it’s high time for you to know more about us. And if you’ve got what it takes, check out our careers and join us! We guarantee that at Bluestem you will be more than a number.
- For the past six years, we’ve been driving double-digit sales growth
- We’re a Top 100 Internet Retailer
- Fingerhut.com is the 3rd largest ecommerce retail site in the Twin Cities, behind BestBuy.com and Target.com
- We lead in customer satisfaction. Gettington.com and Fingerhut.com rank above industry benchmarks as measured by the University of Michigan American Customer Satisfaction Index (ACSI)
- Our three brands serve more than two million customers nationwide
- We ship more than four million packages annually
- In 2012, we handled a total of more than 12.5 million phone calls
- We mail an average of more than 100 million catalogs annually
Bluestem Brands Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Bluestem Brands full-time (more than 5 years)Pros
Flexible working, relaxed atmosphere, great coworkers and management.Cons
Salary doesn't match industry. Not much for career advancement currently.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Interview Details
Long process, spanned over 3 months. Little communication from the HR contact. One phone interview, two additional on site interviews. The people I met with seemed very nice, bright and qualified. The lack of communication/ feedback during the entire process was really strange.
I finally got a call on the status of the interview process, on Christmas Eve! I was informed that I would not be getting the position, they were filling thee position from within. What kind of HR department finds it appropriate to call someone on Christmas Eve to deliver that sort of news? I guess Bluestem does
Hey sometimes interviewing for a position allows you to appreciate your current position. Wow!Interview Questions
No OfferNegative ExperienceAverage Interview
- How do you deal with under-performing team members, I was asked this several times. Answer Question
Bluestem Brands, Inc. owns the Fingerhut, Gettington.com and PayCheck Direct brands*, which offer consumers a robust selection of consumer products with shop-at-home convenience, via direct mail catalogs and online shopping. In addition to offering thousands of brand-name products, the Fingerhut and Gettington.com brands offer a variety of payment options. This allows families...
Mission: Bluestem Brands' mission is to improve our customers’ lives by providing the merchandise they need with the flexibility of paying over time.