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  • Booking.com update
    22 hours ago

    How we designed http://glassdoor.com/slink.htm?key=vIKAi for Business by combining quantitative and qualitative research methods: http://glassdoor.com/slink.htm?key=vIKAe.

    How we designed Booking.com for Business

    It's no secret that Booking.com has a strong data-driven culture. We validate our work through A/B experimentation, allowing millions of customers to have their say in what works best. But quantitative research is not our answer to everything; we adjust our toolset to the problem at hand.

  • Booking.com update
    4 days ago

    Our diversity gives us strength. We’ve brought the brightest, most innovative people together to connect, to learn, and to change the way travellers book accommodations online. We’re innovators, doers, data scientists, storytellers, designers, engineers, and developers from all around the world. Our differences give us unique perspectives that make our business better. We work hard to create a climate of inclusion for all people, including those on the LGBTQ spectrum. In fact, it’s a core company value.

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Booking.com – Why Work For Us?

9300+ people across the world are dedicated to serving Booking.com’s customers and property-owning partners. Our Account Management and Content teams work from local support offices with our property partners to support transparency, availability, and best pricing for all our customers. Our multilingual Customer Service team provides 24/7 dedicated assistance and advocacy to make sure our customers’ stays meet or exceed their expectations. Our IT teams, based in Amsterdam, take care of creating a perfect shopping experience for our customers.

We want to be the best team of motivated and skilled people in the industry. Over 142 nationalities are employed at Booking.com. We are a melting pot of people from all over the world working together. Employees are encouraged to develop their own talents. 

Our mission
To help leisure and business travellers, whatever their budgets, easily discover, book, and enjoy the world’s best places to stay.

Booking.com

Booking.com B.V., part of Priceline.com (Nasdaq: PCLN), owns and operates Booking.com™. Booking.com was established in 1996 in Amsterdam, the Netherlands and has grown into the world’s leading online hotel and accommodation reservations company. Booking.com is still operated from Amsterdam and supported by over 165 offices in over 50 countries.

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Picture yourself as part of our international team and join in on the innovation in one of our 155+ offices worldwide. We offer an international dynamic work environment with a culture that is open, innovative and performance oriented.

Does a successful career to you mean challenges, delivering results and winning? Should it be an environment that values your individuality? Our scale and scope, Amsterdam roots, commitment to people, and high standards of integrity make Booking.com a great place to grow your career.

There are many benefits in joining the Booking.com team. We offer a competitive salary, attractive bonus plan, commuting reimbursement, a pension plan, travel perks, social events and training opportunities. We constantly find good reasons to celebrate our success! Together with over 8,600+ employees globally, we make sure hard work pays off with a relaxed working environment.

Development opportunities abound at Booking.com, where your ambitions and ideas will be encouraged. Be part of our fast-paced, innovative work environment by lending your expertise, or come aboard ready to learn and grow!

The application process is simple: just browse through our vacancies, upload your CV and we will get back to you. We look forward to receiving your application!

Meet some of the people at Booking.com

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Koichi Masud

Account Manager in Osaka

Booking.com is a melting pot of smart people; a company of many colours. We are all blue at heart but unique in our own way. It’s this diversity that makes us strong.


Bettina Chouhy

Content Support Coordinator in New York


My colleagues are the best thing about my job! Our offices are full of smart, motivated and energetic people — the world over. And we’re all genuinely happy to be here


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Darren Huston

CEO in Amsterdam

I don’t tell people what to do, I just give people resources to go and figure out what they need to do themselves. And I try to let the teams have fun.

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Jawad Kabeer

Senior Account Manager in Bangalore

We have the best work culture right here. We are empowered and responsible so we can make decisions and get things done

Audrey Strnadel

Coordinator Hotels in Orlando

Love working with people from different offices, cultures and countries!

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Stani Taoush

Customer Service Executive in Berlin

People told me I wouldn't find a job in Berlin unless I ‘reconsidered my appearance’. Booking.com accepted me unconditionally. I finally feel like I belong. I’ve found a family.


Tana Ireland

Account Manager in Denver

Every day here is a new adventure — and it’s never boring! Love that I get to travel to amazing places and get to know even more Booking.com colleagues.

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Zoe Gillenwater

UX Designer in Amsterdam

Able to work on projects from start to finish here instead of on just a tiny piece. You have a lot more ownership. It’s why I chose Booking.com

Pratthana Lueangwichaisakun

Office Manager in Bangkok

Everyone here is equal. Where else could you share a table with the CEO at lunch? Never experienced this before at a multinational.

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Mizuho Abe

Customer Service Executive in Tokyo

The atmosphere here is truly international while working at Booking.com, it’s pretty amazing we all have the same goal, which is to support customers, regardless which office you are working in.






At Booking.com we offer learning programs, experiences and content that gives knowledge and skills to meet the challenges of today while preparing for the challenges of the future.

With the rapid rate of growth and change we experience, our people need to grow with the company. Learning plays a central role in this. We acknowledge that everyone learns a little bit differently and that’s why we create opportunities to learn on your own, with others, or from others.



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Booking.com Cares!

Booking.com is not just looking to put destinations on the map, we’re looking to create the Booking Cares effect. We want to improve our destinations by donating our time and expertise to our partner organizations.

Together with our colleagues, we can look for ways to contribute to the growth and sustainability of our destinations by combining our effort, talent and creativity. Booking.com Cares for the needs of our environment, our cultural heritage and sustainable tourism.

Learn more about 2014 results for the Booking Cares program below.

In 2014, several hundred Booking.com employees joined a Cares project, more than 30 new projects were submitted, and over 60 of our offices now have a Cares project online. 


Booking.com Reviews

3.5
Rating Trends
Recommend to a friend
Approve of CEO
Booking.com CEO Darren Huston
Darren Huston
244 Ratings
  • Featured Review

    Helpful (8)

    I enjoy working at Booking.com because of the people, travel and challenging work.

    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Booking.com full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Travel- I've traveled to countries I would've never thought I could ever visit.
    Personal Development- I was able to take control of my career and focus on my development along with the support of my manager.
    Training- I've had the opportunity to go to management training and cross- training in other offices.
    Culture- the people are awesome, we are encouraged to collaborate and share best practices amongst our team and with other offices.
    Other perks - free monthly lunch, yearly Annual meeting in Amsterdam.

    Cons

    Change is constant- if you're a creature of habit and routine, the constantly changing business can be frustrating.
    Fast paced environment- it can be difficult to keep up if you're not used to it. Keeps you on your toes.


Booking.com Interviews

Interview Experience

Interview Experience

63%
17%
18%

Getting an Interview

Getting an Interview

73%
11%
7%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Hotels Office Administrator Interview

    Anonymous Employee in Orlando, FL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Booking.com (Orlando, FL) in June 2015.

    Interview

    Initial phone interview with recruiter, follow up phone interview with Office Manager from another area, in person interview with Snr Office Manager, Office Manager from another office and one additional person. I am not sure who the other person was, as he was not the one who was supposed to be present, however, he ended up leading the interview. They were all friendly but critical. Less interested in actual answers to their questions, more interested in hypothetical situations.

    Interview Questions

    • It's the end of the month and our budget is completely gone but I want to have a luncheon with a client. What do you do?   Answer Question
    • How do you deal with an employee who leaves their work station a mess.   Answer Question

Booking.com Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Website www.workingatbooking.com
Headquarters Amsterdam, Netherlands
Size 5000+ Employees
Founded 1996
Type Company - Public
Industry Information Technology
Revenue $2 to $5 billion (USD) per year

Booking.com is one of the world’s leading e-commerce companies. A truly global and dynamic organization, Booking.com has over 9,300 dedicated employees in 165+ offices and offers a dynamic work environment with a culture that is open, innovative and performance-oriented.

Established in 1996, Booking.com is available in 42 languages, offers more than 625,000 hotels and... More

Mission: To help leisure and business travellers, whatever their budgets, easily discover, book, and enjoy the world’s best places to stay.

Work at Booking.com? Share Your Experiences

Booking.com

 
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