Recent Updates
  • Books-A-Million update
    17 days ago

    A new (old) Harper Lee novel is coming this summer. It will be the author's first new work in more than 50 years. It was announced recently that Go Set a Watchman, a novel the Pulitzer Prize-winning author completed in the 1950s and put aside, will be released July 14. The new book is set in Lee's Maycomb, AL, during the mid-1950s, 20 years after To Kill a Mockingbird, and features the character known as Scout as an adult woman.


Books-A-Million – Why Work For Us?

undefinedWe're seeking bright, articulate, career-minded individuals who strive to provide exemplary customer care in the exciting world of book retailing. Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation.

Whether you want to serve customers in a local store as a bookseller or manager, support the flow of merchandise as a warehouse clerk, or apply your expertise as a corporate professional, we have exciting career opportunities for you to explore.

undefinedFounded in 1917 as a street corner newsstand in Florence, Alabama, Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation. Based in Birmingham, Alabama, the company currently operates more than 250 stores in 31 states and the District of Columbia. In addition to its primary retail component, the corporation includes a book wholesale and distribution subsidiary, American Wholesale Book Company, an e-commerce division operating as BOOKSAMILLION.COM, and an internet development and services company, NetCentral, in Nashville, Tennessee.


Books-A-Million operates retail stores modeled after one of three formats.

Books-A-Million Superstores average over 20,000 square feet and provide an expansive selection of books, magazines, bargain books, collectible supplies, extensive card and gift departments, as well as special category shops within the store. Our "Faithpoint" category, for instance, features the best of references and writings for the Christian market. Books-A-Million stores also feature the Joe Muggs® Café — a full line coffee and espresso bar offering a wide selection of gourmet coffees, teas, desserts and brewing supplies. Over two thirds of the company's retail stores are the Books-A-Million format.

Bookland "traditional" stores represent less than one third of the company's retail outlets. These traditional bookstores average 3,500 to 4,500 square feet and operate primarily in mall environments. All Booklands carry a full selection of books and magazines, and many include card and gift departments as well.

Joe Muggs® Newsstands represent our third, and most recent store concept. These stores average 3,000 square feet, and combine an expanded Joe Muggs® Café presentation with an exhaustive newsstand selection of magazines, newspapers and best sellers.


American Wholesale Book Company is based in Florence, Alabama, and provides complete book wholesale and distribution services for retailers across the Southeast. Additionally, the company has developed to provide Internet fulfillment services for book product sold by various e-commerce companies. The integration of complete wholesale and distribution services within the corporation provides significant economies and opportunities for cost savings for both the retail and e-commerce divisions of Books-A-Million, Inc.

Book$mart, Inc., also located in Florence, Alabama, is a full service bargain book distributor, servicing a large number of retail and wholesale clients throughout the country. Its 200,000 square foot distribution facility offers a tremendous assortment of value-priced books, from specially published packages to publisher remainders of previous bestsellers.


BOOKSAMILLION.COM, the company's e-commerce website, was successfully launched in 1998. Like our stores, the site is open, inviting and focused on the product. Since the site's launch, we have continued to enhance its design, product offerings, editorial content and customer service attributes, as well as maintain our position as a value leader in book e-tailing. Through our American Internet Services division, we continue to develop a suite of e-commerce solutions aimed to meet the needs of a variety of business clients. The acquisition of NetCentral continues to provide us with the development experience and systems resources needed to continue to innovate and compete effectively in the e-commerce arena.

NetCentral, an Internet development and services company, was acquired in January, 1999, and is based in Nashville, Tennessee. In addition to providing systems solutions and web development for all of the corporation's Internet and networking initiatives, NetCentral's Internet experience and its development of a comprehensive, integrated e-commerce platform continues to attract a growing number of outside clients as well.

Books-A-Million Reviews

486 Reviews
486 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Terry Finley
150 Ratings
  • Featured Review

    1 person found this helpful  

    This company, store and management are amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller in South Portland, ME
    Current Employee - Bookseller in South Portland, ME

    I have been working at Books-A-Million


    I'm only writing this review because I have seen recent reviews of my store in South Portland, ME that were written by two friends who were very high maintenance.
    The management staff at our store is amazing. Probably some of the best managers in the company. The are hard working and push us to do our best all the time. The proof of this is the number of staff that comes back during their school breaks and after trying different ventures. There are also at least 10 employees currently on staff who started when the store first opened.
    The management staff is invested in each staff member and I have seen many of them crawling around on the floor, sweating more than the staff on many occasions.
    We have a great time and are always laughing and having a great time.
    This store gets awesome authors and we get to meet a lot of amazing people. The management has book signings down to a science.


    Apparently the management needs to be more selective on hiring people who actually want to work for a living.

    Advice to ManagementAdvice

    Keep it up, your staff is happy and you're doing a great job!

    Positive Outlook
    Approves of CEO

Books-A-Million Interviews

Updated Feb 2, 2015
Updated Feb 2, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Assistant General Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 3 daysinterviewed at Books-A-Million in January 2015.

    Interview Details

    Applied online and contacted by store GM about 3 days later. Arrived for interview and had to wait about 10 minutes as I guess this was a change in shift. Very small store, so GM could not leave the register while change over happened. Going into the back office the GM told associate that she was going to interview me and would not be long. "Interview" was interrupted every 5 minutes by associate who needed assistance with (whatever he needed assistance with). At end of interview I was told if they decided to move forward I would have phone interview with RM & DMIT. Very first question of interview was if I was aware of the discount card, which echoes store reviews on glassdoor as to it's importance to BAM. 2nd question was about magazine subscriptions. Not very organized as GM would not follow up or remember what question she last asked before the various interruptions.

    Interview Questions
    • I was very surprised that I had to ask what the salary and hours were. Even more surprised (which I think showed on my face) when I inquired and was told $24k was the salary for a 40 hour work week. I guess they'll continue to hire inexperienced high school kids or otherwise. This is only a living wage if you're living with mommy & daddy. Not worth my time to interview.   Answer Question
    No Offer
    Negative Experience
    Easy Interview

Books-A-Million Awards & Accolades

Something missing? Add an award
America's 200 Best Small Companies, Forbes, 2009

Additional Info

Headquarters Birmingham, AL
Size 5000+ Employees
Founded 1917
Type Company - Public (BAMM)
Industry Retail
Revenue $500 million to $1 billion (USD) per year

Books-A-Million caters to readers who aren't millionaires. The second-largest US bookseller (behind Barnes & Noble) operates some 260 stores in 30 states and Washington, DC. Most of its outlets are superstores operating under the Books-A-Million, Books & Co., and 2nd & Charles names and offer discounted books, magazines, music, DVDs, and general merchandise. Most locations also feature Joe Muggs cafes, which serve coffee and pastries. In addition to its superstores, Books-A-Million runs about 20 smaller-scale Bookland and Books-A-Million locations, many of which are... More

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