Books-A-Million – Why Work For Us?

undefinedWe're seeking bright, articulate, career-minded individuals who strive to provide exemplary customer care in the exciting world of book retailing. Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation.

Whether you want to serve customers in a local store as a bookseller or manager, support the flow of merchandise as a warehouse clerk, or apply your expertise as a corporate professional, we have exciting career opportunities for you to explore.

undefinedFounded in 1917 as a street corner newsstand in Florence, Alabama, Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation. Based in Birmingham, Alabama, the company currently operates more than 250 stores in 31 states and the District of Columbia. In addition to its primary retail component, the corporation includes a book wholesale and distribution subsidiary, American Wholesale Book Company, an e-commerce division operating as BOOKSAMILLION.COM, and an internet development and services company, NetCentral, in Nashville, Tennessee.


Books-A-Million operates retail stores modeled after one of three formats.

Books-A-Million Superstores average over 20,000 square feet and provide an expansive selection of books, magazines, bargain books, collectible supplies, extensive card and gift departments, as well as special category shops within the store. Our "Faithpoint" category, for instance, features the best of references and writings for the Christian market. Books-A-Million stores also feature the Joe Muggs® Café — a full line coffee and espresso bar offering a wide selection of gourmet coffees, teas, desserts and brewing supplies. Over two thirds of the company's retail stores are the Books-A-Million format.

Bookland "traditional" stores represent less than one third of the company's retail outlets. These traditional bookstores average 3,500 to 4,500 square feet and operate primarily in mall environments. All Booklands carry a full selection of books and magazines, and many include card and gift departments as well.

Joe Muggs® Newsstands represent our third, and most recent store concept. These stores average 3,000 square feet, and combine an expanded Joe Muggs® Café presentation with an exhaustive newsstand selection of magazines, newspapers and best sellers.


American Wholesale Book Company is based in Florence, Alabama, and provides complete book wholesale and distribution services for retailers across the Southeast. Additionally, the company has developed to provide Internet fulfillment services for book product sold by various e-commerce companies. The integration of complete wholesale and distribution services within the corporation provides significant economies and opportunities for cost savings for both the retail and e-commerce divisions of Books-A-Million, Inc.

Book$mart, Inc., also located in Florence, Alabama, is a full service bargain book distributor, servicing a large number of retail and wholesale clients throughout the country. Its 200,000 square foot distribution facility offers a tremendous assortment of value-priced books, from specially published packages to publisher remainders of previous bestsellers.


BOOKSAMILLION.COM, the company's e-commerce website, was successfully launched in 1998. Like our stores, the site is open, inviting and focused on the product. Since the site's launch, we have continued to enhance its design, product offerings, editorial content and customer service attributes, as well as maintain our position as a value leader in book e-tailing. Through our American Internet Services division, we continue to develop a suite of e-commerce solutions aimed to meet the needs of a variety of business clients. The acquisition of NetCentral continues to provide us with the development experience and systems resources needed to continue to innovate and compete effectively in the e-commerce arena.

NetCentral, an Internet development and services company, was acquired in January, 1999, and is based in Nashville, Tennessee. In addition to providing systems solutions and web development for all of the corporation's Internet and networking initiatives, NetCentral's Internet experience and its development of a comprehensive, integrated e-commerce platform continues to attract a growing number of outside clients as well.

Books-A-Million Reviews

466 Reviews
466 Reviews
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Terry Finley
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  • Featured Review


    An Enriching, Encouraging Life Chapter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Lead in Mobile, AL
    Current Employee - Customer Service Lead in Mobile, AL

    I have been working at Books-A-Million part-time (less than a year)


    I recently graduated college but have been unsure of what to do next. I began working at BAM while I figured my next steps, and my employment there has only helped me in this chapter of my life. My fellow coworkers comprise the best staff I have ever been a part of in a place of work. Many being well read, I benefit from great insight and differing perspectives on philosophy, theology, academia, etc. We encourage each other help each other grow. The managers are all intelligent and caring. Our merchandise is mostly text--benefiting the literacy of our community. Our cafe drinks and baked goods are so delicious I frequently buy my lunch straight from the store. I enjoy going into work every day.


    There aren't really any significant cons that come to mind. I wish the pay wasn't so minimal for such a highly-esteemed establishment--our clientele are mostly well-educated and come expecting similar employees, an expectation that is mostly met, so it would be appreciated if the pay reflected those met expectations. But at the end of the day, it's retail and a retail employee cannot expect to be compensated as if they obtained a degree for their work.

    Advice to ManagementAdvice

    Be positive people. Be confident individuals. Be humans. I've seen those three attributes shine through in our managers and it endears me to them, inspires me to work hard for them and submit to their leadership. So my advice is simply an encouragement to keep doing what they are already doing.

    Positive Outlook
    Approves of CEO

Books-A-Million Interviews

Updated Jan 15, 2015
Updated Jan 15, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Part-time Bookseller Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Books-A-Million.

    Interview Details

    Informal, one-on-one interview with a manager and standard interview questions going off of the information provided in my application. Also, lots of question/discussion about books, of course: favorite genres, favorite authors, what book I'd read most recently, etc. It wasn't high pressure, and I actually found it pretty fun.

    The manager seemed uncomfortable with my level of education though, since I already had a bachelors in hand. I had just started graduate school at the time and was looking for a part-time position to last me through the 2-3 years of my program. Even though I said I expected to stay for at least two years, she said she was concerned I would leave them early. I did not get an offer.

    Interview Questions
    • What assurance do I have that you won't start and then just leave us?   Answer Question
    No Offer
    Easy Interview

Books-A-Million Awards & Accolades

Something missing? Add an award
America's 200 Best Small Companies, Forbes, 2009

Additional Info

Headquarters Birmingham, AL
Size 5000+ Employees
Founded 1917
Type Company - Public (BAMM)
Industry Retail
Revenue $500 million to $1 billion (USD) per year

Books-A-Million caters to readers who aren't millionaires. The second-largest US bookseller (behind Barnes & Noble) operates some 260 stores in 30 states and Washington, DC. Most of its outlets are superstores operating under the Books-A-Million, Books & Co., and 2nd & Charles names and offer discounted books, magazines, music, DVDs, and general merchandise. Most locations also feature Joe Muggs cafes, which serve coffee and pastries. In addition to its superstores, Books-A-Million runs about 20 smaller-scale Bookland and Books-A-Million locations, many of which are... More

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