Books-A-Million – Why Work For Us?

undefinedWe're seeking bright, articulate, career-minded individuals who strive to provide exemplary customer care in the exciting world of book retailing. Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation.

Whether you want to serve customers in a local store as a bookseller or manager, support the flow of merchandise as a warehouse clerk, or apply your expertise as a corporate professional, we have exciting career opportunities for you to explore.

undefinedFounded in 1917 as a street corner newsstand in Florence, Alabama, Books-A-Million, Inc. has grown to become the premier book retailing chain in the Southeastern United States, and the second largest book retailer in the nation. Based in Birmingham, Alabama, the company currently operates more than 250 stores in 31 states and the District of Columbia. In addition to its primary retail component, the corporation includes a book wholesale and distribution subsidiary, American Wholesale Book Company, an e-commerce division operating as BOOKSAMILLION.COM, and an internet development and services company, NetCentral, in Nashville, Tennessee.


Books-A-Million operates retail stores modeled after one of three formats.

Books-A-Million Superstores average over 20,000 square feet and provide an expansive selection of books, magazines, bargain books, collectible supplies, extensive card and gift departments, as well as special category shops within the store. Our "Faithpoint" category, for instance, features the best of references and writings for the Christian market. Books-A-Million stores also feature the Joe Muggs® Café — a full line coffee and espresso bar offering a wide selection of gourmet coffees, teas, desserts and brewing supplies. Over two thirds of the company's retail stores are the Books-A-Million format.

Bookland "traditional" stores represent less than one third of the company's retail outlets. These traditional bookstores average 3,500 to 4,500 square feet and operate primarily in mall environments. All Booklands carry a full selection of books and magazines, and many include card and gift departments as well.

Joe Muggs® Newsstands represent our third, and most recent store concept. These stores average 3,000 square feet, and combine an expanded Joe Muggs® Café presentation with an exhaustive newsstand selection of magazines, newspapers and best sellers.


American Wholesale Book Company is based in Florence, Alabama, and provides complete book wholesale and distribution services for retailers across the Southeast. Additionally, the company has developed to provide Internet fulfillment services for book product sold by various e-commerce companies. The integration of complete wholesale and distribution services within the corporation provides significant economies and opportunities for cost savings for both the retail and e-commerce divisions of Books-A-Million, Inc.

Book$mart, Inc., also located in Florence, Alabama, is a full service bargain book distributor, servicing a large number of retail and wholesale clients throughout the country. Its 200,000 square foot distribution facility offers a tremendous assortment of value-priced books, from specially published packages to publisher remainders of previous bestsellers.


BOOKSAMILLION.COM, the company's e-commerce website, was successfully launched in 1998. Like our stores, the site is open, inviting and focused on the product. Since the site's launch, we have continued to enhance its design, product offerings, editorial content and customer service attributes, as well as maintain our position as a value leader in book e-tailing. Through our American Internet Services division, we continue to develop a suite of e-commerce solutions aimed to meet the needs of a variety of business clients. The acquisition of NetCentral continues to provide us with the development experience and systems resources needed to continue to innovate and compete effectively in the e-commerce arena.

NetCentral, an Internet development and services company, was acquired in January, 1999, and is based in Nashville, Tennessee. In addition to providing systems solutions and web development for all of the corporation's Internet and networking initiatives, NetCentral's Internet experience and its development of a comprehensive, integrated e-commerce platform continues to attract a growing number of outside clients as well.

Books-A-Million Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Terry Finley
198 Ratings
  • Featured Review

    A company that rewards success

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Lafayette, LA
    Current Employee - General Manager in Lafayette, LA

    I have been working at Books-A-Million full-time (More than 10 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Every single day I work, my input is welcome and heard by the top-level members of the operations team. My findings on the job help to shape policy and procedure, and as a result, my opinion of my job is that it matters to the success of the company.


    Retail can be a consuming career. Not everyone has the dedication required to be successful in a sales-driven environment.

    Advice to Management

    Keep the lines of communication open.

Books-A-Million Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Bookseller/Barista Interview

    Anonymous Interview Candidate in Baton Rouge, LA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 daysinterviewed at Books-A-Million (Baton Rouge, LA).


    I had the job within her asking me three questions. Pretty cut and dry interview. Very basic questions and doesn't take much preparation. They were very desperate for people so I am pretty sure she didn't care what I was saying.

    Interview Questions

Books-A-Million Awards & Accolades

Something missing? Add an award
America's 200 Best Small Companies , Forbes, 2009

Additional Info

Headquarters Birmingham, AL
Size 5000+ Employees
Founded 1917
Type Company - Public (BAMM)
Industry Retail
Revenue $500 million to $1 billion (USD) per year

Books-A-Million caters to readers who aren't millionaires. The second-largest US bookseller (behind Barnes & Noble) operates some 260 stores in 30 states and Washington, DC. Most of its outlets are superstores operating under the Books-A-Million, Books & Co., and 2nd & Charles names and offer discounted books, magazines, music, DVDs, and general merchandise. Most locations also feature Joe Muggs cafes, which serve coffee and pastries. In addition to its superstores, Books-A-Million runs about 20 smaller-scale Bookland and Books-A-Million locations, many of ... More

Work at Books-A-Million? Share Your Experiences


Click to Rate
Recent Updates
  • Books-A-Million update
    30+ days ago

    A new (old) Harper Lee novel is coming this summer. It will be the author's first new work in more than 50 years. It was announced recently that Go Set a Watchman, a novel the Pulitzer Prize-winning author completed in the 1950s and put aside, will be released July 14. The new book is set in Lee's Maycomb, AL, during the mid-1950s, 20 years after To Kill a Mockingbird, and features the character known as Scout as an adult woman.