Boots – Why Work For Us?

As the UK’s leading pharmacy-led health and beauty retailer and one of the country’s most trusted High Street names, we’re evolving in the ever changing world of retail and the future’s looking bright.

We have over 60,000* talented colleagues working across pharmacy, optometry, in our support and distribution teams and in our 2,500* stores, plus we develop future talent on our amazing graduate and apprenticeship programmes - as well as through our award winning work experience scheme.

To help us succeed and grow the business further, we’re always looking for the best people who love driving business performance by creating those “feel good” moments for our customers and their patients.

Most importantly, we believe that whatever field you're in and at whatever level, you should be able to take ownership of your own development and progression.

Our people put their hearts into their work. That's why we've put together a benefits package and development opportunities that truly recognises and rewards their contribution.

It’s not all work, work, work here either - we’re all really proud of our charity partnerships. For example we work closely with Macmillan Cancer Supportto improve the lives of everyone affected by cancer. Through this brilliant  partnership, we’ve introduced specialist training for our pharmacists, healthcare colleagues and No7 beauty advisors to help deliver more ways for people affected by cancer to get information and support on the high street, in local communities and online. It’s hugely rewarding.

We also support BBC Children in Need - a cause well recognised by our customers and colleagues alike. Its aim is to help make a positive difference to children and young people, so that every child in the UK has a safe, happy and secure childhood and the chance to reach their potential.


At the heart of our business is our commitment to our customers. With our rich heritage of experience helping people look and feel good, we have had the vision to push boundaries and seek new solutions. Today, it's this same spirit that powers our business, helping us make a real difference

Now with approximately 2,500* UK stores and over 60,000* people providing legendary customer care, there is so much we offer. With a range of community, High Street and airport stores, our colleagues always find the right fit for their career and development.

But don’t just take our word for it... To find out what it’s really like to work in our stores, listen to what some of our managers have to say here


*Figures are approximations as at 31 March 2014, with the addition of Farmacias Ahumada data at the date of its acquisition on 11 August 2014, and include associates and joint ventures.

Boots UK’s Support office is located on a 280-acre site in Nottingham and has been our home since the mid nineteenth century. when John Boot started a new business in the mid-19th century. He opened a small herbalist store on Goose Gate in 1849, from which he prepared and sold herbal remedies. Today, over 8,000 colleagues in Nottingham support the stores in business areas such as technology, brand, buying & marketing, product development and customer care. Nottingham is also home to our world leading distribution centre.

To find out more about working for us in Nottingham visit our blog where some of our colleagues share their own stories of their careers with us.

We aim to be the first choice for healthcare, reaching our customers and patients in new ways and with real convenience.  From our local pharmacies to our largest flagship stores, from care homes, through to prison services, we aim to provide a great pharmacy experience.

Healthcare in Boots is not just about dispensing prescriptions, but also about offering expert advice to people, ensuring they get top quality care in a location that is convenient to them.

There are so many great career opportunities within pharmacy – from a trainee dispenser to a fully qualified pharmacist – we offer you the chance to be part of something a bit different. You’ll help our customers feel good whilst you develop your career – from your professional expertise to your personal experience.

The care provided in our pharmacies is everything from finding out how a patient feels or offering a friendly word of advice, and our colleague’s passion is integral to this. We let customers know that we’re there for them, when they need us. Together these elements will play a big part in making us number one for customer care.

Boots Opticians is one of the leading opticians in the UK with around 633* practices in the UK, of which around 180* are franchise operated. Around 30% of practices are located in Boots stores with the balance being standalone optical practices. 

We’re really going places – we are committed to enriching the lives of every person. We are a health-led Optician, yet care about a whole lot more. 

Our colleagues tell us it's a fantastic place to work and there’s genuine career progression thanks to the diversity of our practices and the variety of roles here. 

We have a great development programme to help people grow their career and achieve personal goals, plus a great working environment. We’re passionate about colleague development – whether it’s progressing through our NVQ programme for Optical Consultants, joining us in a clinical role, or working in our support office. 

We aim to be thought leaders among the optical profession and we are totally dedicated to delivering excellent Customer Care and trusted advice and enriching each and every one of our customers’ lives. 

* As at 28 February 2015 excluding equity method investments.

Boots Hearingcare

Boots Hearingcare is the leading private hearing care provider in the UK with hearingcare services in around 430 locations.

With over 40 years experience in providing expert hearing care, Boots Hearingcare offers a large range of products in varying styles and price, meaning people can find something that’s just right for them.

With as many as one in five people struggling with their hearing, Boots Hearingcare is leading the way in helping to raise awareness of hearing health through exciting national initiatives, innovative products and ongoing care service.

Boots Reviews

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Boots Managing Director Simon Roberts
Simon Roberts
76 Ratings
  • Featured Review


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Christmas Customer Assistant in Slough, Berkshire, South East England, England (UK)
    Former Employee - Christmas Customer Assistant in Slough, Berkshire, South East England, England (UK)
    Neutral Outlook
    No opinion of CEO

    I worked at Boots part-time (Less than a year)


    I had good pay I was given a chance for extra hours Good discount Regular breaks Management was understanding about school work


    I can't think of any! I really enjoyed working there over Christmas and would want to do so again soon.

    Advice to Management

    Keep doing what you're doing!

Boots Interviews

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Interview Experience


Getting an Interview

Getting an Interview


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Interview Difficulty




    Beauty Advisor Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 5 days. I interviewed at Boots (New York, NY) in May 2015.


    I arrived 10 minutes early and the assistant manager saw me right away (the manager was on holiday so couldn't conduct the interviews themselves), however she wasn't fully aware of when I had booked my interview slot..! She firstly told me a bit about the position, asked me to tell her a bit about myself and what experience is previously had. This was the extent of the questions! We then went on to the shop floor where she asked me to find the cheapest box of paracetamol there was, and to say what I would do to tidy up a shelf. From there we then went over to the No7 counter where I had chosen the face wipes to talk about and sell to a customer. We then went in to the back room and I explained that I would have to return to university in September which I knew would affect my chances, and she kindly told me that they were probably looking for someone who was going to be with them for a longer period of time, which was completely understandable, but she would see what she could do when deciding with the manager.

    Interview Questions

Boots Awards & Accolades

Something missing? Add an award
Stars Awards , Retail Week Rising, 2014
RAD Awards Best use of social media in recruitment , RADs, 2014
Best use of social media in recruitment , CIPD, 2014
Innovation in Online Recruitment , Recruiter, 2014
Top 300 Graduate Employers , The Guardian, 2014
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Additional Info

Headquarters Nottingham, United Kingdom
Size 5000+ Employees
Founded 1849
Type Company - Private
Industry Retail

Here at Boots UK we’ve been looking and feeling good for 165 years. We’re one of the oldest and most trusted names on the British High Street and our roots have been firmly based in Nottingham from day one – starting with a small store offering homemade herbal remedies in one of the poorest districts of the town. Boots UK, the UK’s leading pharmacy-led health and beauty ... More

Mission: Our people are our strength and they tell us that Boots is a great place to work. We aim to always be the employer of choice, attracting and retaining the most talented and passionate people.

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