Bright Horizons Family Solutions® is a leading provider of early education and preschools, employer-sponsored child care, back-up care, educational advisory services and other work/life solutions.
We strive to:
- Nurture each child’s unique qualities and potential
- Support families through strong partnerships
- Collaborate with employers to build family-friendly workplaces
- Create a work environment that encourages professionalism, growth, and diversity
- Grow a financially strong organization
Reach your potential. Teaching and working at Bright Horizons is more than just a job. At Bright Horizons, you'll achieve your career goals while helping children and families realize their own. As the world's leading provider of high-quality child care, education, and work/life solutions, we help families and their children be their best by embracing who they are and creating strategies that help them thrive. That same philosophy guides our professional culture, empowering diverse and talented people to focus on the best parts of their character and capabilities...and to use those qualities to redefine their potential.
Be yourself. We value the qualities that make you unique - your sense of humor and sense of responsibility, your passion for helping others and commitment to high performance - and we're dedicated to creating a work environment where you can leverage your strengths to pursue a challenging and meaningful career and cultivate a satisfying and full life.
Ready to have it all? At Bright Horizons, you can.
At Bright Horizons, we have the privilege of making a profound and unique difference in the world and in the lives of our employees. And it's an opportunity we take to heart. As the leading provider of employer-sponsored work / life balance solutions, we've expanded our original focus on child care to address the needs of clients' employees at all life stages. Today, in addition to child care and early education at our more than 700 centers and schools, we offer back-up care for well and mildly ill children and adult loved ones, College Coach® for children's college dreams, and EdAssist® for employees with educational aspirations of their own. These benefits apply to our employees as well.
But what makes Bright Horizons an employer of choice is our emphasis on what goes on inside of our own walls. Our focus on supportive work environments reaches into our own centers and offices, where we're dedicated to our teachers, administrators, and employees as much as to our clients.
Bright Horizons is not just a company, it's a culture.
It's a special recipe of people, principles, and pride. It's the spirit of collectively using all of our unique gifts to serve employees, clients, families, and communities every day.
When you join Bright Horizons, you join an organization that understands the value of our people; one that prides itself on support and cooperation; and one that recognizes and appreciates the strengths that each employee brings. Our focus on well-being - on supporting our employees in their lives both at work and at home - ensures a work environment in which each employee's chosen path is respected, rewarded, and celebrated.
At our core, all of us at Bright Horizons are proud of what we do.
Our corporate culture unites and inspires our employees to work hard. Together, we're dedicated to excellence; to setting a standard other companies hope to achieve; and to providing the highest-quality care for the children and families that we serve. By supporting our employees and nurturing their passion, commitment, and engagement, Bright Horizons has built an employee community that continues to grow and to thrive.
Our Mission & HEART Principles
At Bright Horizons, our mission is to make a difference in the lives of others. This shared goal motivates our employees and provides a clear link between the work that we do and the impact that we have on hundreds of thousands of lives every day.
Delivering on this mission starts with a solid cultural foundation built on HEART (honesty, excellence, accountability, respect, teamwork). These formally stated HEART Principles articulate our people practices and illustrate our collective commitment to quality - and to each other. Together with our mission statement to guide us, these principles provide a clear roadmap that expresses "how" we do what we do; that joins us in a common direction; and that unites leadership and employees in the singular goal of being our very best.
At Bright Horizons, we care for each other as much as we care for the children, families, and clients we serve. That's why we're committed to providing the most generous and comprehensive employee benefits package in the industry, helping employees bring their very best to work. As our greatest asset, our employees' physical health, financial stability, and overall well-being - both in and outside of work - is one of our top priorities. We offer a variety of benefits to help our employees and their families live a balanced, healthy life, including:
HEALTH INSURANCE & WELLNESS PLANS
Medical and Dental: full-time employees are eligible for a number of medical and dental options to ensure you can be at your healthiest self. Comprehensive health insurance coverage options include doctor's office visits, dental visits, preventive care (with opportunities for health risk assessments and wellness programs), hospitalization, inpatient and outpatient services, mental health and substance abuse treatment, urgent/emergency care, and prescription drug coverage. Medical options vary by region. We also provide affordable healthcare coverage for family members.
Vision Plan: a comprehensive and affordable eye-care plan covers routine exams to maintain eyesight and detect potentially serious health conditions including glaucoma and diabetes (U.S. only).
Same-Sex Domestic Partner Benefits: qualified same-sex partners are eligible for medical, dental, vision, and voluntary life insurance. Certain states, including Idaho, Louisiana, New Jersey, New York, Ohio, Oklahoma, and Virginia, currently have mandates that prevent domestic partner life insurance coverage.
GlobalFit Fitness Solutions: employees and their immediate family members can take advantage of gym membership discounts for GlobalFit's nationwide network of 10,000 fitness clubs. To further support overall wellness and healthy lifestyles, there are also options for one-on-one smoking cessation, weight loss, and stress reduction programs (U.S. only).
RETIREMENT PLAN & FINANCIAL PLANNING
401(k) Retirement Plan: retirement savings plan helps employees build their financial future by offering savings on a pre-tax basis. Bright Horizons matches a portion of every eligible dollar saved.
Healthcare Flexible Spending Account: optional account reserving pre-tax dollars (up to $2500/year) for out-of-pocket healthcare costs.
Dependent Care Flexible Spending Account: pre-tax account for eligible day care and/or child care expenses.
EdAssist: by extending the employee education and advising program we offer our own clients to our employees, EdAssist provides guidance for working adults interested in going back to school.
Tuition Reimbursement: financial support for continuing education and professional development to help employees achieve their educational aspirations; includes CDA credentialing (online or through Bright Horizons University), associates degree, and career-related bachelor's or master's degrees.
Commuter Benefit Program: up to 40% savings on commuting costs through Bright Horizons' membership in WageWorks.
Credit Union: benefits include free checking, free home banking, higher rates on certificates of deposit and savings accounts, lower rates on loans, and vacation and holiday club accounts through our national provider. This ongoing benefit can be accessed throughout the year (U.S. only).
Other Discounts: savings on movie tickets and brand-name retailers and online stores. Also, exclusive discounts at Verizon, Sprint, T-Mobile, Budget Rent a Car, and more.
WORK / LIFE BALANCE: PAID TIME OFF & FAMILY BENEFITS
Paid Holiday, Vacation, & Sick Time: time-off options to help employees manage time away from work for personal, family, or medical responsibilities include paid holiday, vacation, and sick time; available to all full-time employees.
Well-Being Help Center (EAP): to help employees reduce stress and manage life issues outside of work, a comprehensive support system offers 24/7 assistance with many areas of daily life. Get support referrals for personal problems, event planning, or general life-management issues. On-staff attorneys offer legal assistance on an array of issues (e.g., divorce or bankruptcy), and financial professionals assist with money management such as budget creation, retirement planning, and saving for college.
Life, Accident, & Disability Insurance: financial security in the event of an accident or illness.
Adoption Assistance: help for full-time employees to defray some of the costs of the adoption process.
Child Care Discount: discounted child care to support families with young children. Dependent-care tuition can also be paid on a pre-tax basis.
Back-Up Child Care and Adult/Elder Care: knowing that employees with caregiving responsibilities need occasional support, this unique program provided to clients is also available to employees when their regular child care or adult/elder care is not available. Contact center, conveniently available 24 hours, arranges temporary care (last-minute or advance planned) at a reduced rate.
College Coach: this work/life solution offered to clients is available to our employees to help manage dependents' educational goals. Support includes help with study skills, paying/saving for college, college planning and selection, and the college application process.
Pet Insurance: discounted rates to help keep employees' pets healthy and safe and to help manage the high cost of services for pets is provided by Veterinary Pet Insurance (VPI).
Auto/Home Insurance Discounts: special group discounts for auto, home, and renters insurance provides cost savings.
Real Estate Advantage Program: professional counselors and realtors to support employees throughout the buying, selling, and moving process - a major life event (registration required; free of charge).
A career with Bright Horizons is a journey with unlimited opportunities for professional development and personal growth.
Career development options are offered through a formalized succession-planning program, one that is unsurpassed in the industry. This program enables you to be an active part of managing your career, providing a multitude of innovative learning services to support your growth, including our own Bright Horizons University. Whether you work in our child care center, one of our elementary or Montessori schools, or on a team in our corporate offices, you will receive the training, feedback, and guidance to support you along your desired career path.
Employee training and development opportunities that are part of the Bright Horizons experience include:
Career Growth and Learning Process
Our formal Growth and Learning Process is the roadmap for employees' careers. Goal setting, formal job performance feedback, and career planning are integral parts of the process, aligning employees' personal plans and targets with Bright Horizons' goals for success. Innovative, state-of-the-art, online approaches to job-performance appraisal include peer feedback for operations managers and corporate office employees.
Rewards for CDA / AA / BA Graduates
We value and applaud employees who take the next step in their lifelong journey of learning, and we believe those efforts should be recognized. That's why we offer a 5% increase in salary for any center-based teaching-team member who earns a new CDA credential, associate's, or bachelor's degree. Through this monetary reward, we also provide an incentive to our employees to continue their education and to become our organization's next leaders.
Professional Development from Bright Horizons University
Bright Horizons University (BHU) is our greatest, most tangible way of reinforcing our commitment to ongoing employee training and career development. Available to all employees, BHU is a CEU-granting university that includes online and offline components and interactive courses. Our upgraded learning management software platform allows employees to interact with each other, ask experts questions in real time, use cameras to see each other during webinars, and contribute to course blogs. BHU offers a wide selection of content in management development, early education, leadership skills, time/project management, and job-specific coursework. Through BHU, employees can get insight into Bright Horizons' business practices and gain essential skills such as center support skills, customer service expertise, and effective communication.
Growing Our Leaders: Charting a Career Path
A unique succession-planning program helps identify our company's future leaders by formally assessing an employee's potential for success. All employees have a plan for their career progression, which can include transfers and lateral moves as well. Ongoing growth and professional development is actively discussed and implemented in partnership with managers throughout the year to guide individual career goals.
Ongoing Employee Training
Bright Horizons has created a myriad of career training opportunities for use at our centers and corporate offices. Along with instructor-led training modules geared toward large group sessions, Bright Horizons offers online programs through BHU that allow for individualization of training materials. Training programs for new employees include an innovative New Employee Orientation program aimed at helping employees succeed. This program includes mentoring and a buddy system. Additional programs include our individualized self-study classes such as Essentials: Caring and Learning at Bright Horizons and More Time for You, a time management workshop, plus the opportunity to attend professional development conferences.
The Bright Horizons community is a vibrant tapestry of children, families, and employees who represent myriad cultures, backgrounds, and experiences. We strive to create a culture that values individuals, welcoming them into our family while celebrating their unique differences.
Bright Horizons shows its commitment to inclusion and workplace diversity by creating and sustaining a work environment where each employee feels fully supported and where all employees feel comfortable bringing their full selves to work.
Our Inclusion Council and Employee Advisory Groups are available to help support inclusion initiatives. Diversity training is also provided to all new employees, and diversity champions lead and support local efforts throughout the company.
Each one of us has a responsibility to ensure that our colleagues feel valued and welcomed. To that end, we ask each employee to do "One Thing"; to reach out in a way that supports employees’ well-being and that helps them to feel encouraged, included, and supported.
Awards of Excellence
One of our HEART Principles states, "We recognize each other’s efforts in achieving our goals and find ways to celebrate our successes. We consider each other’s contributions, time, and feelings by acknowledging each other and saying, 'thank you.'"
A hallmark of Bright Horizons is employee recognition - for excellence in teaching, for living the HEART principles, for achieving NAEYC accreditation, and for commitment to community, diversity, customer service, and leadership. In ways big and small, formal and informal, we show our appreciation for employees at all levels, for those who contribute their best every day, and for those who reach out to go the extra mile. From a surprise flower arrangement or gift card to a formal award presented at an awards ceremony to a simple email acknowledging an employee’s hard work, we understand the importance of employee recognition and the value of a sincere thank you
A sampling of Bright Horizons awards, celebrated at annual awards banquets:
- Janice Hill Award: for excellence in teaching that awards one teacher from each division a generous monetary reward and a trip to our national conference
- Right Way to Work Award: for employees demonstrating a model work ethic and commitment to improvement
- Leadership Achievement Circle: recognizing excellence in leadership skills
- Sunsational Service Awards: an official peer "thank you" from employees to one another
Bright Horizons Family Solutions Photos
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- Work/Life Balance
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I have been working at Bright Horizons Family Solutions full-time (More than a year)
You can tell this company genuinely cares about the welfare of these families and isn't in it for the money. From the day I walked in for my interview, I felt at ease with or management team and felt that I could ask questions without feeling awkward or unheard. The pay was far better than I was expecting (although it could still be raised when you figure that you could make more to nanny for one child than what we make to watch up to twelve toddlers). We brought in an educational coordinator back in June and she has done nothing but try to work with us in any way we can. I feel that my questions and concerns are heard consistently. When it's come to dealing with problems between staff members or with families, these problems are handled directly and professionally in a way that attempts to benefit all involved. As for hours, I find our center to be very helpful in working with staff members in terms of their schedules. Many of us work four ten-hour days with one day off a week which I find great. As well, I'm also involved with the CDA program. I think it's an extraordinary benefit to working for the company; free schooling to better your education is a huge plus. I've spoken to my CDA advisor about career growth in the company and she's assured me that there are significant amounts of different directions that Bright Horizons offers if the right steps are taken.
Time management is a serious problem when it comes to what we're expected to do as teachers in the very little down time we have. I worked as a toddler teacher for my first year and had already found it difficult to get our documentation board done, the daily emails sent, the room cleaned, and everything ready for the afternoon in the time we had during nap time. Now I've moved to the mobile infants classroom which allots even less time and now they're cracking down on getting TSGold observations. All while the management team typically seems to be doing nothing but chatting about personal matters. It would truly help to have some coverage during the day for the primary teachers to get out and focus on planning, documentation and anything else that needs to be done outside of the classroom; even a half hour here and there would make a vast difference.
Advice to Management
As many have said, the center does seem to involved a lot of cliques. While it's calmed down since there's been some turn over in staff, it's still evident. Management needs to make their policies count for all staff members--not letting certain staff members relax in the office for some chitchat but not letting others out of the room for five minutes when they truly need a moment to regroup.
Getting an Interview
Getting an Interview
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
The process took 5 days. I interviewed at Bright Horizons Family Solutions.
Phone interview that lasted 10 minutes followed by an in person interview that lasted around 30 minutes. Next you were asked to teach a lesson to one of the classrooms.
- What are some classroom management strategies that you implement. What makes you a good fit for this position. Answer Question
- Bright Horizons Family Solutions update30+ days ago
When you join the Bright Horizons family, you join a community of professionals who are dedicated to making a difference in the lives of children and families. You get to work alongside passionate people like Tim Iyoob, a manager at our Contact Center in Broomfield, CO. Tim recently competed in the 2015 Boulder Iron Man competition, raising over $1700 for the Bright Horizons Foundation for Children. Way to go Tim!
- Bright Horizons Family Solutions update30+ days ago
Congratulations to our Chief Financial Officer, Elizabeth Boland, who received the Boston Business Journal's 2015 CFO of the Year Award! Learn More: http://glassdoor.com/slink.htm?key=vIKqk
Founded in 1986, headquartered in the United States, and conducting business in the U.S., the UK, Ireland, the Netherlands, India, and Canada, Bright Horizons operates more than 750 child care centers worldwide and partners with more than 850 leading employers across nearly every industry. Bright Horizons provides a complete family of employer solutions, including child ...
Mission: At Bright Horizons, our mission is to make a difference in the lives of others. This shared goal motivates our employees and provides a clear link between the work that we do and the impact that we have on hundreds of thousands of lives each day. Delivering on our mission starts with a solid cultural foundation built on HEART (honesty, excellence, accountability, respect, teamwork). These principles articulate our people practices and illustrate our commitment to quality - and to each other.