Bright House Networks

  www.brighthouse.com
  www.brighthouse.com

Bright House Networks – Why Work For Us?

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We’re Bright House Networks, an organization that’s achieved extraordinary success by developing and delivering premier cable systems and service. As the sixth largest company in our industry, we can offer you the top-caliber resources, support—and opportunities—you need to build a truly rewarding career… while promoting a product you can believe in. If you’re ready to reach your most ambitious professional goals, say hello to Bright House Networks today.

 

Our Opportunities:

 

  • Technology
  • Sales
  • Customer Service (C.A.R.E.)
  • Field Service Technicians
  • Diversity
  • Veterans

 

hello benefits

 

Employees of Bright House Networks are eligible to receive an extensive benefits program that includesmedical, dental and vision coverage, disability benefits, tuition reimbursement, life insurance, along with paid holidays, vacations and personal days as well as 401(k) savings and retirement plans. The Company also provides free or discounted residential services to employees depending on where they live.

 

hello excellence

 

Bright House Networks has just received our 7th consecutive award from JD Power and Associates as the top provider of Home Phone service and satisfaction as determined by consumers. Bright House Networks earned a second JD Power & Associates Award as the top provider of HSD for customer service and satisfaction.

 

The world is made up of a vast array of individuals. At Bright House Networks, our employees come from many diverse cultural beliefs, backgrounds, perspectives and lifestyles. Our commitment to diversity, guarantees that we employ the finest. Bright House values integrity, relationships, compassion, innovation and performance. We are committed to creating a dynamic and rewarding work environment by structuring teams where every employee is acknowledged for their own unique contribution and experience.

Sales professionals are responsible for generating revenue by organizing, building and managing sales activities within Residential, Business, Media, Property Solutions and Commercial areas.

 

We’re Bright House Networks, and like you we’re dedicated to improving the quality of life for everyone in our community. You demonstrated your commitment to our nation and our families; now honor us and allow us to demonstrate our commitment to you. If you are searching for a profession with a company that shares your values and values your skills, then come serve with us. Below you will find a listing of jobs that incorporate on the job training for transitioning military professionals. You are also welcome to explore all of our job available job openings, and we hope you find that Bright House Networks is your ideal place to work.

 

We’re Bright House Networks, an organization that actively encourages, supports and celebrates the development and achievements of its people. As part of our team, you’ll receive top-level training, great benefits, advancement opportunities and more—everything you need to build a truly rewarding Sales career. All the while, you’ll have the backing of the sixth largest owner and operator of cable systems in the country. If you’re ready to achieve your personal and professional best, say hello to Bright House Networks today.

Sales professionals are responsible for generating revenue by organizing, building and managing sales activities within Residential, Business, Media, Property Solutions and Commercial areas.

 

We’re Bright House Networks, an organization that actively encourages, supports and celebrates the development and achievements of its people. As part of our team, you’ll receive top-level training, great benefits, advancement opportunities and more—everything you need to build a truly rewarding career. All the while, you’ll have the backing of the sixth largest owner and operator of cable systems in the country. If you’re ready to achieve your personal and professional best, say hello to Bright House Networks today.

We pride ourselves on our C.A.R.E. Program…
Customers Are Really Everything!

Customer Care Professionals provide inbound telephone support that pertains to billing, repair, service and entertainment enhancement inquiries. Customer Care Professionals focus on areas of specialization such as Residential, Technical, Sales and Business Support.

 

We’re Bright House Networks, an organization that believes in actively supporting the individuals who help make our success possible by providing what’s next…first. As part of our Technology team, you’ll receive an exceptional compensation and benefits package that features a wealth of standard coverage plus a variety of special perks, including paid education/training, performance bonuses and more. All the while, you’ll have the backing of the sixth largest owner and operator of cable systems in the country. If you’re ready to experience the benefits of a truly rewarding career, say hello to Bright House Networks today.

Technology is the backbone of the internal and customer network infrastructure and includes in-house operations such as Application Development, Video Engineering and Network Operations delivery.

 

We’re Bright House Networks, an organization that actively encourages, supports and celebrates the development of its people. As part of our team, you’ll receive top-level training and education—all designed to help you thrive and grow in your Field Service Technician role. All the while, you’ll have the backing of the sixth largest owner and operator of cable systems in the country. If you’re ready to achieve your personal and professional best, say hello to Bright House Networks today.

Technical Operations personnel complete installation and service work to provide cable television, home phone, home security and high-speed internet services to Residential and Business customers.

Bright House Networks Photos

Bright House Network Helping the Community
Hard at work at the Boys & Girls Club in Zionsville.
Intern Graduation 2013
Career Fair

+ Add Photo

Bright House Networks Reviews

154 Reviews
3.4
154 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bright House Networks CEO Steven Miron
Steven Miron
95 Ratings
  1.  

    Customer service representatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Professional in Deland, FL
    Current Employee - Customer Care Professional in Deland, FL

    I have been working at Bright House Networks full-time (more than 3 years)

    Pros

    You get free cable and internet. Good company to work for

    Cons

    Angry customers, and they are open 24/7 so you'll end up working holiday shifts at first

    Advice to ManagementAdvice

    Make scheduling flexible

    Recommends
    Positive Outlook
    No opinion of CEO

Bright House Networks Interviews

Updated Oct 2, 2014
Updated Oct 2, 2014

Interview Experience

Interview Experience

60%
23%
16%

Getting an Interview

Getting an Interview

67%
23%
5%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Retention Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Bright House Networks.

    Interview Details

    It was a group information class at first then I interviewed with the supervisor, then he had me wait to meet with his boss, then another one with his boss, and finally back with the recruiter who offered me the position. ;-) started at 8:30am and I walked out at 11:30. Didn't feel like it took that long.

    Interview Questions
    • They wanted to know more about me and asked me a lot about myself.   View Answer
    Negotiation Details
    No BC I was happy with the start off pay.
    Accepted Offer
    Positive Experience
    Average Interview

Bright House Networks Awards & Accolades

Something missing? Add an award
Residential Telephone Customer Satisfaction, J.D. Power and Associates, 2010

Additional Info

Website www.brighthouse.com
Headquarters East Syracuse, 061
Size 50 to 149 Employees
Type Company - Private
Industry Telecommunications
Revenue $10 to $25 million (USD) per year

Bright House Networks lights up living rooms -- more than 2.4 million of them, in fact. The company offers digital cable television, video-on-demand (VOD), digital phone service, and broadband Internet connections to both residential and business customers in select metropolitan markets in Florida, Alabama, Indiana, Michigan, and California. Its Florida systems offer about 300 cable channels. Bright House Networks also owns and operates two 24-hour local news TV stations: Central Florida News 13 in the Orlando area and Bay News 9 for the Tampa Bay area. Bright House... More

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