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A Higher Standard of Care

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BrightStar Care Reviews

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Shelly Sun
28 Ratings
  • CNA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in La Crosse, WI
    Former Employee - CNA in La Crosse, WI

    I worked at BrightStar Care

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO


    The pay is decent for a CNA job and the hours are flexible. The work is relatively easy and enjoyable.


    The management is disorganized and bad at communicating. The scheduling process is extremely unorganized. There were several times where schedules were changed last minute without my knowledge, leading to a no-show or 2 people were scheduled for the same shift. A lot of housework, sometimes more than actual care.

    Advice to Management

    If the weekly schedule is changed from the original doc that was emailed, it is necessary to notify the person that his/her schedule has changed. You cannot expect the employee to know that their day off is now a scheduled work day without a phone call or email.

BrightStar Care Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Certified Nursing Assistant Interview

    Anonymous Interview Candidate in Silver Spring, MD
    Accepted Offer
    Positive Experience
    Average Interview


    I applied in-person. The process took a weekinterviewed at BrightStar Care (Silver Spring, MD) in May 2015.


    50 nursing assistant questions test Interview with RN-includes skills test Interview with owner After which you fill out paperwork and submit documentation. There is also an orientation where you watch videos and have questions answered by care coordinator.

    Interview Questions

    • Why do you want to work for Bright Star Who referred you. How did you get into this line of care   Answer Question

BrightStar Care Awards & Accolades

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Enterprise Champion for Quality , Joint Commission, 2014
Enterprise Champion for Quality , The Joint Commission, 2013

Additional Info

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Headquarters Gurnee, IL
Size 16 to 50 Employees
Founded 2005
Type Franchise
Industry Health Care
Revenue Unknown / Non-Applicable
Competitors Unknown

A HIGHER STANDARD OF CARE The care we provide empowers our clients to live well at every stage of life and in every setting, and gives them, their families and their loved ones the support they need to get the most out of life. With BrightStar Care, you can always expect A Higher Standard of Care. Our Professional Care Team, led by a Registered Nurse Director of Nursing ... More

Mission: At BrightStar Care, our mission is to go above and beyond to truly deliver A Higher Standard of Care and nothing less.

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