Brightcove Reviews

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David Mendels
23 Ratings
  • Customer Support Representative/Technical Support Engineer Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer Intern in Boston, MA
    Current Employee - Technical Support Engineer Intern in Boston, MA

    I have been working at Brightcove (Less than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    This is no ordinary internship. You are treated like an employee. You are always given an opportunity to learn more. After two weeks of training (aka bootcamp) you start to work. Every week you get a on-the-job review. Use it as motivation! Great place! People LOVE what they do. You don't have set hours per se but as long as you are in work between 8 and 10 and you put in at least 40 hours a week you're in good standing. You are offered to work OT if you'd like which is good if you want more experience and get paid for it.
    You have the option to work from home.
    You're a 3 minute walk from South Station.
    Management really care about their interns. They WANT you to learn. Ask away and give feedback!
    You get free beer after hours or on Fridays. Scotch Thursdays is happy hour for the CSRs and TSEs. Sometimes you get paid lunches. Holiday parties are awesome! (get's very competative during halloween. CSRs won 2013 halloween stand off!) Great eniornment for interns looking to gain real world work experience with a group of great people.


    If you live within commute then making it to work and working late shifts won't be a problem. If you live out of commute, then you will need to work with management to change your hours for late shift.

    Advice to Management

    Keep up the great work! One thing I recommend is during or after interviewing interns who are outside of the commute, ensure you get a mutual understanding of how the intern will available for 6-9 shifts. i.e. (come in very early and leave early so they can make the late shift on time.)

Brightcove Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (3)  

    Lead Engineer Interview

    Anonymous Employee in Boston, MA
    Declined Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeksinterviewed at Brightcove (Boston, MA).


    Telephone interview with HR, then a telephone interview with Hiring manager(Technical & Behaiviour) followed by onsite technical interview with 8 people. Office is in prime location in south Boston, they have modern and open work environment even for managers. Lots of people working there seems to have joined no more then 2 year ago.

    Reasons for Declining

    Offer was not competitive to other offers I received

Brightcove Awards & Accolades

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Additional Info

Unlock Profile
Headquarters Boston, MA
Size 150 to 499 Employees
Founded 2004
Type Company - Public (BCOV)
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors Ooyala, Kaltura, thePlatform

Brightcove is a leading global provider of cloud services for video and offers a family of products that revolutionize the way organizations deliver video experiences.

Mission: Our vision is to provide the world’s best software platform for online video by delivering the best quality, reliability, innovation and customer experience.

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