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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at British Gas full-time (more than 5 years)Pros
The size of the organisation enables career development and learning, be it B2C or B2B, there is a wide variety of roles in a wide range of disciplines. BG is only one part of Centrica's business.
The majority of people are extremely passionate about what they do - tend to be very driven, hard working and committed to the BG brand. Real advocates for the business. Really great to work alongside.
Work life balance is excellent - it is extremely supportive of you as an individual and trusts and empowers its employees to manage their own workload and get it done as required. Real flexibility in accommodating school runs, looking after your elderly relatives and work from home. A real plus, but understandably vary depending on your role.Cons
The external market conditions place enormous pressure on the organisation - be it government or regulator policy in the UK or abroad, downstream gas prices, competitor activity (other big six as well as small suppliers); energy security for the future; and this drives much change - sometimes too much and it can take some time to deliver projects or initiatives often caused due to the sheer volume of change needing frequently re-prioritised to the excessive rigour and governance that just slows things down. These pressures also make being an employee difficult as you are not the most popular (akin to the banks!)
There has been numerous senior leadership changes (at CEO and above) over the last 12 months with people going and coming - this has made it difficult to set out a clear strategic direction of where BG needs to go given the changing market. New appointments are imminent and should help reposition the business for the future but will undoubtedly bring more change.Advice to ManagementAdvice
Change needs to be managed far better than it is at present - it can be to complex, bureaucratic and lengthy with too many decision makers - it needs to be more fit for purpose and action orientated, so that things move quickly but for the right reasonsRecommendsNeutral OutlookNo opinion of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online – interviewed at British Gas.Interview Details
First you do an online application with some Numerical tests and Structured Questions. You also get to fill in questions on your attitudes, adapting to change and so on.
Then if you are successful you get a telephone interview. This is mostly competency based. Also do research. Finally you are invited to an Assessment Centre. There is a role play and the information is all there. There is also an interview based on the online answers about your attitudes and how you adapt to change or are able to work in a team.
Mostly its Situation; Task; Action & Result (STAR) based so examples have to be good.Interview Questions
No OfferPositive ExperienceAverage Interview
- Can you tell me of a time when you were in a team and had problems. How did you feel? What did you do? Did you tell your boss? Answer Question
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