Buffalo Exchange – Why Work For Us?

We're looking for fashion loving employees.

Applicants should be excited, inspired, motivated, and should show a sincere love of fashion and clothing of all kinds.

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We have fun and work hard.

Our employees work in a fun, fashion-oriented atmosphere where we  work hard and have fun with our customers. We may even coerce them to sing impromptu karaoke or spend an afternoon bedazzling a new pair of old jeans. (This is all true.)

We have great benefits.

Employees working 20+ hrs per week get health benefits.  All employees are eligible for profit sharing and store discounts. There is plenty of room for promotion. Our staff is proud of our regular contributions to local (meaning your city) social good programs and conservation efforts.

This isn't your regular retail job.

We are looking for people who truly enjoy the company of customers. If you love to shop, love clothes and love people, this may be just the place for you!

Check out this awesome article about Buffalo Exchange 

Buffalo lore.

The first Buffalo Exchange opened in 1974 in Tucson, Arizona by Kerstin and Spencer Block. To our knowledge, this was the very first store that bought, sold, traded and took clothing items and accessories on consignment. Kerstin, being Swedish, thought the word 'Buffalo' was very American. And since the store was going to be an 'Exchange,' the store's name was born.
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The store was in a 450 square foot space that had been an old union office on a side street near the University of Arizona. Kerstin's love of fashion and thrill in finding a bargain combined to create the company that now has 46 stores and 3 franchises in 17 states, with $81.6 million a year in revenue (as of Dec 2012).

Buffalo Exchange is an independent and privately held company and the founders manage the day-to-day business. Kerstin and her daughter Rebecca still own and run Buffalo Exchange out of Tucson.

Helping our environment.

Buffalo Exchange is a sustainable business that works to protect the environment by reusing and recycling clothing. Because we deal in local resale, emissions from production or distribution are eliminated. The E.P.A. estimates 13.1 million tons of textiles were generated in 2010, or 5.3% of total U.S. municipal solid waste. An estimated 14.0% of textiles in clothing and footwear was recovered for export or reprocessing in 2010. So trading used clothing has a positive environmental impact. undefined

Through our Tokens for Bags® program, Buffalo Exchange has raised nearly $525,000 for thousands of local nonprofit organizations since 1994, saving 10.4 million bags from polluting the environment. Shoppers are encouraged to accept a token instead of a bag for purchases, and Buffalo Exchange donates five cents to a charity of the customer's choice.

Buffalo Exchange raised over $43,000 for The Humane Society of the United States at our Earth Day Dollar Sale in April 2013. All proceeds benefited The Humane Society Be Cruelty-Free Campaign. Buffalo Exchange offices in Tucson and Tempe are certified by The HSUS as Urban Wildlife Sanctuaries. Buffalo Exchange has raised over $424,000 for environmental causes through Dollar Day Sales on Earth Day since 1997.  

Coats for cubs.undefined

Buffalo Exchange's Coats for Cubs annual used fur drive is recommended by The HSUS. Furs collected provide bedding and comfort to orphaned and injured wildlife. With the help of our customers, Buffalo Exchange collected 952 used furs for our winter 2012-13 drive. Since 2006, Buffalo Exchange has collected a total of 8,524 used furs on behalf of wildlife rehabilitators nationwide.

Buffalo Exchange, along with other retailers, designers and The HSUS, officially endorsed closing a fur labeling loophole that took effect as the Truth in Fur Labeling Act of 2010 (P.L. 111-313) on March 10, 2011. On behalf of The HSUS, Buffalo Exchange collected approximately 2,458 Truth in Fur Labeling Act petition signatures. The legislation closes a loophole in the six-decade-old federal fur labeling law that previously allowed many animal fur garments to go unlabeled if the value of the fur was $150 or less, leaving consumers in the dark as to whether they were buying faux or animal fur.

Share a vision & make it happen.  

Because the chances of success are greater working for a company whose values you share, we offer a glimpse of some of ours:

• We believe what Buffalo Exchange does—the recycling and re-using of fashion—contributes to making the world better.

• We believe in hard work, integrity, respect for individuals and the necessity of individuals taking full responsibility for their actions and decisions.

• Buffalo Exchange believes that work should be a joyous part of living—an extension of the person—and a path toward self-exploration and self-realization. 

undefined  Moriah Buttermore, Store Manager

I am ecstatic that I work for a company I love that has given me opportunities since day one to do the best I can and grow. I also can’t believe I get to learn something pretty much every day, whether it’s about myself, clothes, my employees, or customers. Few people are lucky enough to have that.

undefined  Anna Weldon, Area Manager

I am very lucky that Buffalo Exchange developed a management training program designed to quickly develop employees who are motivated to manage a store. This is an opportunity to transition from an entry-level employee into a strong candidate for a Store Manager position in the space of a few months.
Applying to the program is easily one of the best decisions in my life. It was an amazing experience, in part because we are fortunate to have insightful and dedicated managers as resources at our company. A few months into the program, I got the phone call: they had a Store Manager position for me. I found that I was fully prepared to take on the challenge. In a relatively short period of time, and a ton of learning experiences, I took on the joy and challenge of being an Area Manager. I strongly believe in doing what you love for a living, and for me, this is it.

undefined Lauren Hendrie, Store Manager

In 2013, I was promoted to the Store Manager position at the Williamsburg store in New York. The new set of responsibilities I am learning about today reminds me of all the opportunities I’ve come across over the past 7 years. I appreciate the opportunity. It has motivated me to take on more responsibilities and learn new skills to continue my development and career path with a company that has no limits on success. The kinships I’ve made with customers and coworkers across the country and things I’ve learned about myself, business, and fashion, are irreplaceable.

undefined Gneiss Hobbs, New Merchandise Purchasing Manager

I’d wanted to work at Buffalo for a long time and I finally got my chance when I was 18. I started as a part-time buyer in Tucson, AZ in 1997. It was challenging, to say the least, but it was also rewarding. I worked with some amazing people, some of whom are also still with Buffalo Exchange. I took the first Associate Manager position I could get my hands on. I then became a Store Manager and held that position for 3 years. It was the toughest job I’d ever had, but I learned a ton about business in general and what it takes to make Buffalo Exchange successful.
In 2005 I made the move away from the stores to the New Merchandise Department and became the Purchasing Assistant. I then became the Purchasing Manager in 2006. I didn’t realize 17 years ago that I would find a rewarding and fulfilling career here at Buffalo Exchange! I can’t wait to see what the next 17 years will bring…

undefined Joe Carrel, Internal Marketing Coordinator

For the last 2 ½ years I’ve worked as the Internal Marketing Coordinator. I get to do a little of everything: meeting presentations, HR and job postings, company games, training videos, zine layout, blog writing – whew! The variety and creativity keep the job fun – and my artistic side happy.

undefined Juliet Swango, Area Assistant

In August of 2008, I was hired as Store Secretary Bookkeeper in Albuquerque, New Mexico, beginning my life as a Buffalo! I was then promoted to Area Assistant, an exciting opportunity and a rewarding challenge. By October of 2010, I’d worked up the nerve to move to the Big Apple to put another notch in my Buffalo belt and also pursue music, and was fortunate enough to transfer into a Store Bookkeeper position just as a new store was preparing to open. That opened the next chapter in my life and my Buffalo career. Transferring from sunny Albuquerque to the heart of crazy Manhattan is an experience impossible to describe, but it was so exciting to help expand the way of the Buffalo, NY-style. In January of 2011, I was then promoted back into the Area Assistant position here in Brooklyn, where I’ve been ever since.

Buffalo Exchange Reviews

3.2
55 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Kerstin Block
36 Ratings
  • Featured Review

    skills to last a life time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Brooklyn, NY
    Former Employee - Associate Manager in Brooklyn, NY

    I worked at Buffalo Exchange full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Versatile and intuitive training programs, both in design and execution. The training programs are tested and proven and carefully monitored by store management who receive their cues from truly gifted and dedicated corporate officers.

    Cons

    The work life balance as a manager can be some times tedious. Tedious in the sense that the store requires a lot of your energy even outside of work. It truly has to be a passion to enjoy clothing. This is one of the few cons in regards to employment at buffalo exchange.

    Advice to Management

    Shine on you crazy diamond. I will never forget the skills and relationships i garnered working for this company. The lessons i learned while employed stay with me and I have found them most valuable every day since my departure.

Buffalo Exchange Interviews

Updated Mar 30, 2015

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

2.9
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  1.  

    Buyer/Sales Associate Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 1+ weekinterviewed at Buffalo Exchange (Minneapolis, MN) in February 2015.

    Interview

    I was called for a first interview where they asked pretty mundane/corporate questions. They had a buy simulation set up--gave me a bag of clothes and asked me what and why I would or wouldn't buy from it. That took about an hour. They asked for a second interview--that entailed them pointing me to a specific rack and asking me to pick out 3 items that would sell quickly and 3 that I thought would sell slowly. Then they had another round of interview questions that were more fashion related. Last, they gave a personality test. Two sheets with the same personality adjectives on them: on one you checked the adjectives that describe how you feel other people expect you to behave, and the second sheet you check how you believe you actually behave. They told me this would be sent to corporate and put into an algorithm. This interview took over an hour. Said they would call "early next week" for a third interview. They did not call, even after I followed up mid-week. I received a letter in the mail over a week later thanking me for my time and informing me they did not need my services at this time. Impersonal, corporate.

    Interview Questions

    • Tell me about a time where you experienced conflict with a coworker, and how you resolved it.   Answer Question
    • Tell me about a time where you witnessed someone doing something that violated company policy, and how did you react?   Answer Question
    • How do you describe your personal style?   Answer Question
    • Name three fashion trends that were popular last year, and what those three trends will look like this year.   1 Answer
    • What fashion publications do you frequently look at? Magazines? Blogs? Instagram?   Answer Question

Buffalo Exchange Awards & Accolades

Something missing? Add an award
Lumies Arts and Business Award, Tucson Pima Arts Council, 2012
Regional Entrepreneur of the Year Award, Ernst & Young LLP, 2009
Cele Peterson Moda Provocateur Award, Southern Arizona Aids Foundation, 2009
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Additional Info

Website www.buffaloexchange.com
Headquarters Tucson, AZ
Size 500 to 999 Employees
Founded 1974
Type Company - Private
Industry Retail
Revenue $50 to $100 million (USD) per year

New and recycled fashion at bargain prices. Buy, sell, trade. 80% of our clothing and accessories are bought from local customers. Bring in your former favorites for trade or cash on the spot! Inventory changes daily, including designer wear, vintage, jeans and one-of-a-kind items. You'll also find brand new merchandise and accessories. We offer clothing for both men and... More

Mission: It is the purpose of Buffalo Exchange to lead the resale fashion industry, provide a livelihood for its employees, a fair return to its owners and achieve sustainable... More

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