C3/CustomerContactChannels Photos

C3/CustomerContactChannels Reviews

2.5
Rating Trends
Recommend to a friend
Approve of CEO
C3/CustomerContactChannels President & COO Rick Ferry
Rick Ferry
36 Ratings
  • AMAZING

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Las Vegas, NV
    Current Employee - Customer Service Representative in Las Vegas, NV

    I have been working at C3/CustomerContactChannels full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are serious about moving up, they take you serious.

    Cons

    Large training classes, some "students" just don't care or take it serious.

    Advice to Management

    LOVE YOU GUYS!


C3/CustomerContactChannels Interviews

Interview Experience

Interview Experience

61%
26%
11%

Getting an Interview

Getting an Interview

54%
27%
9%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    No Offer
    Neutral Experience

    Application

    I applied online – interviewed at C3/CustomerContactChannels.

    Interview

    I waited a couple of minutes to be called. There were other people ahead of me waiting to be interviewed. The staff around seemed friendly. I was interviewed first by a nice lady who i felt comfortable with and relived that she was easy to talk to. She asked me questions and i answered them the best i could and she also made comments here and there. She passed me on to her supervisor for a second interview. Now this lady, she was intimidating. She just looked like she didn't care much. I didn't feel quite comfortable with her, she was just i don't know, maybe it was just me. but a little friendliness won't kill anybody. Overall the interview process was ehh Okay. My advice, just go in there with a smile, be positive and sound sure about your answers.

    Interview Questions

    • Tell me about a time you handled a difficult situation?   1 Answer

C3/CustomerContactChannels Awards & Accolades

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Additional Info

Unlock Profile
Website www.c3connect.com
Headquarters Plantation, FL
Size 1000 to 5000 Employees
Founded 2010
Type Company - Private
Industry Business Services
Revenue $50 to $100 million (USD) per year
Competitors Aegis, Convergys, Alorica

C3/CustomerContactChannels is your trusted partner in outsourced customer management solutions. With three decades’ experience, we’re a category leader – one who employs time-tested methodologies and broad industry insights to seamlessly manage customer contacts and interactions. Our singular focus: To build brand value with every call we answer, every email we respond to, and every web visitor that we support.

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