At CNA, our customers are at the heart of everything we do. We work hard to earn their trust, deliver on our commitments and demonstrate our individual and collective expertise. We pride ourselves on promoting a culture that challenges and engages people, and offers opportunities for employees to learn and grow.
Among the ways we work to build and maintain a knowledgeable workforce is our spotlight on personal and professional development. We continuously seek new avenues for supporting and strengthening our employees' knowledge and expertise, whether through tuition reimbursement, assistance for earning professional designations, online courses or in-house training.
We also strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. As such, our commitment to diversity and inclusion is a key component of our day-to-day business.
Here are just a few of the things we do:
- Develop partnerships and contracts with suppliers, associations and businesses owned by minorities and women.
- Foster diversity awareness and skills at all levels and within all functions.
- Explore new and diverse markets, customers and distribution channels for CNA products and services.
- Understand global cultures, customers' needs and business practices, and develop strategies to support them.
- Partner with and invest in the diverse communities where we do business.
- Promote an environment of acceptance and inclusion.
CNA knows the importance of having the tools you need to expand your expertise and develop your career. That's why we offer an array of career planning tools and resources designed to help you understand what you need to be effective in your role and the career path possibilities available to you.
These resources work in concert with formal learning, collaboration, knowledge sharing and on-the-job development to provide wide-ranging developmental opportunities.
Wherever you are in your career, CNA has programs to further your development. As a new employee, you may have access to courses and training that will help you hit the ground running. After you've mastered the basics, you can choose from hundreds of in-house and external resources to refine your knowledge and continue to develop. If you step into a management role, you will be able to hone your leadership skills through a special program.
For more than 100 years, we have taken pride in measuring our success not only by our business results, but by our commitment to productively serve the diverse communities where our employees work and where CNA does business. This service takes many forms, including our environmentally friendly practices and coverages, our charitable giving and employee volunteerism, and our commitment to diversity and inclusion.
Just as CNA and our employees are committed to helping our customers sustain their businesses, we are equally committed to helping sustain our planet's most important resource — the environment.
Beyond supporting organizations financially, sustainability takes many forms at CNA, and green practices have been a part of our day-to-day operations for many years.
In June 2012, we joined the U.S. Department of Energy's Commercial Building and the City of Chicago's partnership to Retrofit Chicago's Commercial Buildings Initiative.
As partners in the program, we are committed to reducing our energy usage by at least 20 percent in our Chicago headquarters, including HVAC replacement, LED lighting and LED signage. We also have an aggressive "good practice" campaign in CNA offices countrywide — owned and leased — which includes recycling reminders and a variety of energy-efficiency tips.
Through our efforts to recycle, create paperless processes and donate "retired" computers, as well as by creating green endorsement coverages for our customers, we are helping to protect our planet.
Corporate Charitable Giving
With more than 7,000 employees in approximately 70 offices across the globe, CNA has a longstanding tradition of supporting local nonprofit organizations that work tirelessly to improve the quality of life in our local communities.
Our giving focuses primarily on programs designed to:
- Meet the educational needs of children.
- Assist and support children, youth and adults in developing vocational skills.
Support economically disadvantaged children and families.
Employee Giving and Volunteerism
Our employees are as passionate about giving their time and money in support of nonprofit organizations in their communities as they are about building a profitable and successful business. They express this commitment by participating in a wide array of volunteer activities, including charity walks, home renovations and other community service projects. CNA also supports the personal generosity of our employees by matching employee contributions to qualified nonprofit organizations — dollar for dollar — up to $5,000 per year.
Whether we are supporting our military here and abroad, funding a program to develop vocational and educational skills, or offering assistance when a disaster strikes, CNA is proud to play an active role in our communities. As we extend a helping hand, we grow stronger too. By focusing our resources, we have the power to make a real difference in the lives of many people.
Diversity and Inclusion
Diversity and inclusion are vital components of CNA's day-to-day business. As such, we strive to create a culture in which there is affirmative acknowledgement that our people matter and that they each represent a significant part of a critical collaboration that underlies our success. We view diversity as a way to connect productively to a broad range of customers, and to benefit from the talents of a comprehensive and inclusive category of employees and business partners.
Reaching untapped resources ... connecting with emerging market segments ... creating economic activity in the communities where we do business and giving back to these same communities ... these are examples of the type of service we implement daily and that demonstrate our commitment to the cause of social responsibility.
- Featured Review
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at CNA (More than 8 years)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
Management cares about and invests in people here. I have people that look out for me and help be successful.
I feel like I am part of building something here. There is a real opportunity to make a difference. I find that energizing.
This is a big company and that has inherent challenges. We are investing significantly in improving our technology but I think we are still behind a bit.
Advice to Management
Embrace the younger generation that is excited to be a part of building a great company here.
Getting an Interview
Getting an Interview
- No OfferNegative ExperienceDifficult Interview
I applied online. The process took 2+ months – interviewed at CNA (Chicago, IL).
Initial phone interview with HR, then a series of in-person interviews all in one morning. HR was disorganized and some of the scheduled interviews didn't happen because of scheduling mistakes. I was asked hundreds of redundant "personality" questions. After the interview, I was asked to fill out a direct deposit and background check form, only to be later rejected weeks later. Very unprofessional.
- Please list a difficult situation you encountered and how you handled it. (Repeat 100 times) Answer Question
Headquartered in Chicago, we provide insurance solutions to more than 1 million businesses and professionals worldwide. CNA has earned a reputation as one of the most trusted commercial insurance companies in the business, and it's a powerful legacy built on expertise, solid products and great services. CNA’s insurance products include standard commercial lines, specialty...
Mission: At CNA, we focus on what we do best — providing insurance solutions that allow our customers to better manage their risks and grow profitably. We use our expertise to...