I worked at CNO Financial Group
Good pay for a call center environment. No weekends and hours are between 8-6. You learn about life insurance products and Washington National and Conseco are legitimate companies.
It's a call center. It's easy to get burned out. The same calls and same complaints. Not a lot you can do on the phone. Most work is processed by the back office. They say there is room to advance but that is very difficult to do with a lack of opportunity. Most people don't meet their numbers so of you are any good then you will pick up their slack. Conseco has acquired a lot of products from different companies and a lot of people don't know how their policies work so expect threats of Department of insurance complaints. Trainer was not very good. She was unorganized but most of the things you need to know you learn on the floor from others around you. If you are content with going to work or like talking to people all day then going home then this is for you but I have been in the call center for 5 years before I accepted this position and would be on the same pace for another 5. By that point I would have tapped out on raises.
Advice to Management
Have an model for employee growth. It's hard to stay motivated when good work goes unnoticed and employees that aren't meeting goals are treated the same as those who are top performers.
Getting an Interview
Getting an Interview
The hiring process was horrible.... they kept pushing my start date back.
A month later and they still did not have my access to the system and wanted me to wait longer to start..... NO SIR.... either I start this week or find someone else.
DON'T QUIT Your job till you actually start there.
- General interview questions.... name a time when you had a difficult task how did you handle it. Answer Question
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Have a modest but stable income? Graying at the temples? CNO Financial Group finds that especially attractive, and has life insurance and related products targeted toward you and 4 million other customers. Its primary units include Bankers Life & Casualty, which provides Medicare supplement, life, annuities, and long-term care insurance sold through its own agents; Colonial Penn, which offers life insurance to consumers through direct selling; and Washington National which offers specified disease insurance, accident insurance, life insurance, and annuities through its...