CROSSMARK – Why Work For Us?

CROSSMARK Retail Merchandising


CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along “The Way to Market” by delivering growth solutions with exceptional service.

For over 100 years we have been helping some of the most powerful brands in the world reach – and exceed – their performance objectives. Our industry-wide recognition of service excellence is a legacy we have worked hard to create, and one we continue to build on every day.

Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients’ capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

Headquartered in Plano, Texas, CROSSMARK employs more than 40,000 associates with offices in the United States, Canada, Mexico, Australia and New Zealand.

Our mission is to be the best sales and marketing services company in the consumer goods industry by consistently delivering growth solutions with exceptional service to manufacturers and retailers.


We instill and live our values every day. They are the foundation to help us and our clients reach our goals.

  • Respect – Respect and value people, their time, their points of view and overall needs. Treat all associates, clients, and other individuals with the utmost dignity.

  • Excellence – Commit to excellence, and consistently ensure the highest standards in service performance, quality of work, accountability, and dedication to developing associates.

  • Appreciation – Always appreciate our clients, our community, and our collection of diverse associates. Value their creativity and contributions, and encourage balance in their lives to inspire passion with purpose.

  • Collaboration – Encourage a collaborative spirit to ensure the best solutions for our clients, and the personal and professional growth of our associates. Teamwork and support facilitate success.

  • Honor – Act honorably, and perform with the highest level of integrity and ethics. Trustworthiness and honesty foster long-standing relationships which are core to our being.

Taking Care of You While You Take Care of Business in the US

Every day, CROSSMARK aims to be at the forefront of the consumer goods and retail market. We can't get there without great talent leading the way. So, we've assembled a robust benefits package for our talented associates.

Taking Care of Your Well-Being

CROSSMARK offers our full-time associates a full suite of health, life and disability benefits as well as time off that rewards you for the time you put in. The full-time benefits for US employees include:

  • Medical plan with prescription drug and vision coverage
  • Dental plan
  • Flexible spending accounts
  • Company-paid life and AD&D insurance
  • Supplemental life and AD&D insurance
  • Short-term and long-term disability
  • Employee assistance program
  • Tuition assistance program
  • Paid time off for vacation, sick time, holidays, and personal days

Taking Care of Your Financial Future

Whether you're hoping to supplement your existing retirement resources or start saving for the first time, CROSSMARK equips you with the necessary tools to build your nest egg by participating in the CROSSMARK 401(k) Plan. The 401(k) Plan allows you to contribute to your future and provides a match to help you get there.

Taking Care of You While You Take Care of Business in Canada

CROSSMARK aims to be a leader in the Canadian consumer goods and retail market. Capable, innovative people will help us achieve that goal, and our wide range of benefits will take care of our associates along the way.

Taking Care of Your Well-Being

CROSSMARK offers Company-paid benefits to full-time Canadian associates, including a supplement to your government-provided medical coverage. The total benefits package also offers dental and life coverage for you and your family. The full-time Company paid benefits are as follows:


  • Extended health care benefit
  • Dental care plan
  • Employee life and AD&D insurance
  • Weekly Indemnity benefit (Short-Term Disability) and Long Term Disability benefit
  • RRSP (Retirement Savings Plan offering both Employee and Employer contributions
  • Paid time off for vacation, sick time, and holidays

CROSSMARK Canada Teams

  • Extended health care benefit
  • Dental care plan
  • Employee life and AD&D insurance
  • Dependent life insurance
  • Paid time off for vacation, sick time, and holidays

CROSSMARK's Management Trainee Program (MTP) offers a fast track to management to those who are willing to learn quickly and work hard. The management trainee program prepares a trainee for the decisions managers must make and the actions managers must take in the areas of people management, operations management and client management. Management trainees will learn supervisory and technical skills that are in alignment with the company's philosophies and operational strategies. The MTP is designed to develop future company leaders through a challenging, fast-paced rotational program designed to immerse participants in CROSSMARK's core business operations and position successful trainees for advancement with CROSSMARK.

Applicant Requirements

  • Must be authorized to work in the United States
  • Must have a bachelor's degree in business-related field, Master's degree or MBA
  • Must be able to relocate for 3 years during program
  • Must be willing to relocate based on business needs upon graduation of program
  • Must be able to travel up to 60% during certain program rotations

Program Elements & Highlights

  • Career path development
  • On-the-job training & experience
  • Mentorship
  • Ongoing professional development

At CROSSMARK, we have high expectations of each management trainee that we hire. We have created a robust program that provides high-performing trainees with the knowledge and skills necessary to be a leader in our organization. Trainees will participate in the following activities:

  • Actively participate in training experiences, learn new skills and demonstrate increasing proficiency and expertise with managerial responsibilities
  • Receive training and perform duties in several areas such as Retail Management, Client Services, Sales, Operations and Business Intelligence
  • Learn various functions of operations, management viewpoints and company policies and practices that affect each phase of business; demonstrate competency in each core area of our business
  • Receive training in functions and operations of related divisions to facilitate subsequent transferability between divisions and to provide greater promotional opportunities

Join the Program

Are you ready to join a progressive company that invests in you? CROSSMARK is looking for talented people to join us, grow with us and be our next generation of leaders.

  • Are you motivated and passionate about our industry?
  • Can you adapt quickly to different situations?
  • Are you dedicated and enthusiastic?
  • Do you enjoy interacting with people?
  • Are you ready to learn and take off with your career?

CROSSMARK continually looks for the best and the brightest to join our program. Offers to join the MTP are extended during the Spring and Fall semesters. If you are committed to excellence, focused on growing exponentially in your career, and meet the above requirements, apply now. Send a cover letter with resume to


534 Reviews
534 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CROSSMARK CEO Steve Schuckenbrock
Steve Schuckenbrock
5 Ratings

    Great Opportunity For Anyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Representative in Ann Arbor, MI
    Current Employee - Retail Representative in Ann Arbor, MI

    I have been working at CROSSMARK


    I work from home and set my own schedule within certian guidelines. Great Supervisor and Leaders. Regular pay raises if you perform your work well. Company cares about you and what you think.


    None that I can think of.

    Advice to ManagementAdvice

    Keep up the great work.

    Negative Outlook
    Approves of CEO

CROSSMARK Interviews

Updated Jan 15, 2015
Updated Jan 15, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Reporting Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4 weeksinterviewed at CROSSMARK.

    Interview Details

    I applied for five positions, but I only interviewed for one of them. I first spoke with a recruiter over the phone, who was very pleasant and informative. She scheduled the interview, and I met with one of the managers. I followed up three times with no response, and I had to find out on the web site that I was not selected. I would have appreciated at least an email notification letting me know they had chosen to go with another candidate.

    Interview Questions
    • Most of the discussion was pretty standard. I don't remember any difficult or unexpected questions.   Answer Question
    No Offer
    Negative Experience
    Average Interview

CROSSMARK Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Headquarters Plano, TX
Size 5000+ Employees
Founded 1905
Type Company - Private
Industry Business Services
Revenue $1 to $2 billion (USD) per year

CROSSMARK is a leading sales and marketing services company that provides growth solutions for consumer-branded suppliers and retailers. For more than 100 years, CROSSMARK has helped the world’s most powerful brands in the world achieve their business objectives across major classes of trade. Expertise includes Headquarter Sales, Retail Merchandising, Retailer Solutions, Shopper and Consumer Engagement, In-Store Events, Experiential Marketing, Shopper Marketing, In-Store Data Collection & Field Intelligence, Business Insights, and Retail Technology Solutions... More

Work at CROSSMARK? Share Your Experiences


Click to Rate