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CSAA Insurance Group Reviews

453 Reviews
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Recommend to a friend
Approve of CEO
CSAA Insurance Group President and Chief Executive Officer Paula Downey
Paula Downey
90 Ratings
  • Helpful (1)

    Best place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSAA Insurance Group

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO


    Everyone is sincere and nice. I'm truly proud to work for the company. The culture is full of integrity, talent, and work ethic.


    No gym inside the building

    Advice to Management

    Training needs to be a few weeks longer. Too much learning from mistakes.

CSAA Insurance Group Interviews

Updated Apr 8, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Claims Adjuster Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview


    I applied online. The process took 1+ weekinterviewed at CSAA Insurance Group (Oklahoma City, OK) in April 2015.


    Applied online, did the virtual job training expect to spend at least an hour, was contacted by a recruiter after a day, setup interview, Not to terrible interview questions. They had me write a decline letter by hand for an insured based on a specific scenario. I felt like i did well, however was called day after the interview by the recruiter and she said they would not be offering the job to me.

    Interview Questions

    • Tell us about a difficult experience where your critical thinking helped resolve a situation.   Answer Question

CSAA Insurance Group Awards & Accolades

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Bay Area's Healthiest Employers, The San Francisco Business Times and Silicon Valley/San Jose Business Journal, 2014
Leadership 500 Excellence Award, HR.com, 2014
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Additional Info

Website www.aaa4insurance.com
Headquarters Walnut Creek, CA
Size 1000 to 5000 Employees
Founded 1914
Type Company - Private
Industry Insurance
Revenue Unknown / Non-Applicable per year
Competitors GEICO, Allstate, State Farm

(Previously named AAA Northern California, Nevada & Utah Insurance Exchange)

CSAA Insurance Group offers auto and home insurance from one of the most beloved and trusted names in America. Through partnership with AAA clubs in 23 states and the District of Columbia, CSAA Insurance Group provides AAA Insurance to AAA Members.
CSAA Insurance Group is different from other insurance companies in that they are a Member-focused organization. CSAA Insurance Group’s goal is to serve Members, help keep them safe and secure, and be there when they need us with claims service as... More

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