- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at CSM Corporation full-time (more than 5 years)RecommendsNeutral OutlookRecommendsNeutral Outlook
Tuition benefits, awesome team, learn new technology, good for learning corporate environment
Had to close some campuses, high pressure
Advice to Management
Too sales people don't always make the best managers
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceDifficult InterviewAccepted OfferPositive ExperienceDifficult Interview
I applied through an employee referral. The process took 2 weeks – interviewed at CSM Corporation.
My interview(s) for a Sales Manager position with CSM was one of the more difficult of job interviews I've had. The questions were hard-hitting and dug deep - make sure you go into your interviews prepared with answers regarding your market, your experience, what you'll bring to the company (as well as how you'll do it), explanation of your strengths/weaknesses, and how to deal with some complex challenges.
If your interview is anything like mine, as a manager, you'll first interview by phone with a member of HR. If they feel you're a good fit, you'll end up meeting with your department head first. The second interview was with the regional representative, followed by a third interview with the General Managers of the properties you'll represent. All-in-all, I probably went through three or four interview sessions with different people before an offer was made. This seems to be very standard.
I knew going in that it was a lengthy process and that CSM very much tests their applicants - it can be a harder company to get into, but CSM is extremely committed to their culture and takes great care to ensure their hires will be good fits with not only their future co-workers, but company as a whole.
- Describe a time a business decision (such as rejecting a reservation or giving a big rate hike) had a negative impact on one of your accounts. How did you navigate the challenge of balancing your client's loyalty and satisfaction with the business needs of your employer? Answer Question
Negotiating was tough. I came in about $5,000 above what they ultimately offered. I countered in between my original offer and their offer, and they lowballed me to $1,000 above their original offer. I felt that they didn't take my background or qualifications into consideration, and instead were paying me based on my job title/sales markets, rather than my experience. If you negotiate (which you always should), be prepared to give ample evidence of why you deserve more.
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