Mission: Helping people on their path to better health
CVS Health is a pharmacy innovation company that is reinventing pharmacy for better health. We are continuously developing new ways to improve access for patients, promote better health outcomes and control payor costs in a way that no pharmacy retailer or PBM could do separately.
How can CVS Health help you reach your career & life goals?
We understand that having the right skills is critical to your success and ours. Our philosophy is simple: you supply the initiative, we'll supply the tools and resources to help you realize your aspirations. At CVS Health you are empowered to develop professionally and personally, to continually evolve and reinvent yourself, and to forge a career path that meets your vision.
CVS Health also wants to make sure you reach your life goals. When you join CVS Health, you join a company that cares about your financial and physical health. We provide a comprehensive, market-competitive compensation and benefits package that suits a variety of personal needs and goals. We encourage and support our colleagues whose commitment to exemplifying our values and impacting lives extends beyond the workplace. Whether your heart is in volunteering in your community, devoting time to your favorite diversity-focused program, or coaching your child's sports team, you'll have our support.
Once you're part of the CVS Health family, there's no limit to what you'll do, where you'll explore and how far you'll go.
Will you find fulfillment with a job at CVS Health?
Our company vision says it all, at CVS Health we continually strive to improve the health and wellness of our customers. We recognize and reward greatness and want you to feel fulfilled knowing that your work is making a difference in the lives of millions. Join us today. Together we can continue making innovative and high-quality health and pharmacy services safe, affordable and accessible—for all.
Why should you choose to work for CVS Health over one of our competitors?
With the merging of our Retail Pharmacy and Pharmacy Benefits Management businesses we have built an all encompassing business model. Today we're the market leader in multiple categories and able to provide patients with solutions that no pharmacy retailer or pharmacy benefits manager on its own could offer. For this reason, we are in a “category of one,” uniquely positioned to help people on their path to better health.
At CVS Health, we unify the strengths of three best-in-class areas of practice--retail pharmacy, pharmacy benefit management and medical clinic--in an integrated pharmacy care model that delivers innovation with a purpose. Leveraging our unique assets, we provide patients with a seamless health care experience. We never stop challenging ourselves to find better ways to meet the needs of our patients. Where will you find your fit?
CVS/pharmacy, the retail division of CVS Health, is America's leading retail pharmacy with more than 7,700 CVS/pharmacy and Longs Drug stores. Our more than 26,000 CVS pharmacists dispense prescriptions and provide services such as flu vaccinations as well as face-to-face patient counseling with respect to adherence to drug therapies, closing gaps in care, and more cost effective therapies. Our integrated pharmacy services model enables us to enhance access to care while helping to lower overall health care costs and improve health outcomes. CVS/pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com.
Partnering with patients' medical insurance carriers to ensure claims aren't rejected. Checking in on patients while they manage a complex disease. Analyzing prescriptions to ensure multiple drugs are administered most effectively. When you bring your insights and expertise to Pharmacy Benefit Management, you'll be a part of a team that enhances access, lowers costs and improves health outcomes for millions of patients.
CVS/minuteclinic, the retail medical clinic division of CVS Health, is the leading retail medical clinic provider in the United States launching the first retail medical clinics in 2000 and now has more than 900 locations in 29 states and the District of Columbia. By creating a health care delivery model that responds to patient demand, CVS/minuteclinic makes access to high-quality medical treatment easier for more Americans. Providing care through 21 million patient visits, with a 95% customer satisfaction rating, CVS/minuteclinic is the only retail health care provider to receive three consecutive accreditations from The Joint Commission, the national evaluation and certifying agency for nearly 15,000 health care organizations and programs in the United States.
CVS/minuteclinic locations are staffed by nurse practitioners and physician assistants who utilize nationally recognized protocols to provide treatment for common family illnesses, skin conditions and injuries, administer vaccinations, conduct physicals and wellness screenings, and offer monitoring for chronic conditions seven days a week without an appointment, including evenings and holidays.
CVS/specialty, the specialty pharmacy division of CVS Health, includes our specialty management services, Accordant, Novologix, Coram and specialty pharmacy services for patients who require treatment for rare or complex conditions. CVS/specialty offers drug therapy management and dispensing services, as well as customized support and counseling to help ensure appropriate and safe medication use and achieve positive health outcomes. Services also include ongoing disease education and therapy counseling, benefits verification, coordination of care with multiple health care providers, comprehensive patient education and adherence management.
At CVS Health, we understand that our culture has a direct impact on our performance. That's why we work hard every day to shape a culture that is aligned with our strategy of reinventing pharmacy. Our values define who we are and what we stand for, and they allow us to maintain the culture of a close-knit, community-minded company. We recognize and appreciate hard work, and individual contributions are valued and rewarded regardless of level.
As the largest pharmacy health care provider in the United States, we understand the importance of your passion and dedication. That's why we're proud to offer you career opportunities that span the entire spectrum of pharmacy. We recognize and reward greatness and want you to feel fulfilled knowing that your work is making a difference in the lives of millions. Join us today. Together we can continue making innovative and high-quality health and pharmacy services safe, affordable and accessible—for all.
When you join CVS Health, you join a company that cares about your financial and physical health. We provide a comprehensive, market-competitive compensation and benefits package that suits a variety of personal needs and goals. These benefits include, but are not limited to:
Additionally, our campuses are tobacco-free, promoting healthy lifestyles for our colleagues and those who visit our facilities.
CVS Health’s diversity story is a rich one. It’s one in which our diverse workforce shows a relentless commitment every day to helping an equally diverse population of customers, patients and clients.
It’s just one of the reasons why CVS Health is a new kind of health care company. What we do as a company is unique. No other company is reinventing pharmacy quite like we are. We are simply not like the others.
And our employees are why.
Like CVS Health, they’re unique. They’ve got all kinds of opinions and lots of different ways of getting the job done. And we like it that way. In fact, we encourage it. Here people come as they are. Every day, to our retail stores and distribution facilities, to our corporate offices and our health clinics, they bring an endless expanse of talents and experiences, creating a pharmacy innovation company founded on the collective greatness our differences deliver.
We celebrate differences in age, gender, family status, race, ethnicity, religion, disability, sexual orientation, appearance, thought and mannerisms. But our commitment to diversity is never relegated to the fine print. We display it proudly, and believe a better, more innovative company is only possible when the power of our differences is unleashed and lived, day in and day out.
We may have one name, but there is no single face of CVS Health. Our 200,000 employees touch the lives of millions of Americans in many different ways. There is, however, a singular focus, something we all share: a commitment to make health care better for everyone.
I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.
Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.
Advice to Management
Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.
I applied online and they called me 3 weeks later. I went in and I was totally not prepared for those intense questions. He asked about 10 questions and the interview lasted for about an hour. That's how hard it was, but when I thought I failed, he called me and I got the job.