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CapTel Reviews

2.8
133 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Robert Engelke
52 Ratings
  • Laid back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CapTel part-time

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    CapTel is a laid back work environment. You can wear whatever you want, basically have your own schedule, and the work is menial. You may read books in between calls

    Cons

    It is very isolated. You will find yourself bored to tears with the monotone robot voice talking into a computer.

    Advice to Management

    Restrict the rules. Its a bad job that no one wants to be at. Cut your employees some slack.

CapTel Interviews

Updated Apr 14, 2015

Interview Experience

Interview Experience

76%
11%
11%

Getting an Interview

Getting an Interview

69%
18%
7%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Captioning Assistant Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at CapTel (Baton Rouge, LA) in February 2015.

    Interview

    The interview process for the Captioning Assistant position involved a battery of English related tests that consisted of a spelling test, an errors check test, which was listening to a dictated passage through a headset and comparing it to a written passage on paper--drawing a line through all words that are not verbatim with the passage. There was also a typing test in which i had to type 35 wpm with a 96% accuracy rate and a voice recognition/dictation test where I had to listen through a headset and transcribe verbatim what was being said and simultaneously controlling the speed with a foot pedal. These tests went pretty fast and they were easy for me, however, they may not be easy for someone else. After passing these tests, some interview questions followed; after the interview I received a job offer, accepted, and then the interviewer explained to me what the job involved, and the training I would receive.Finally, the interviewer asked me about my shift preference.

    Interview Questions

    • What would your last employer say about your attendance?   1 Answer

    Negotiation

    Nonnegotiable.

CapTel Awards & Accolades

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Additional Info

Unlock Profile
Website www.captionedtelephone.com
Headquarters Madison, WI
Size 1000 to 5000 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Manufacturing
Revenue $50 to $100 million (USD) per year
Competitors Unknown

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