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Capita Reviews

232 Reviews
232 Reviews
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Capita CEO Paul Pindar
Paul Pindar
69 Ratings

    it was a fruitful experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita as an intern


    benefits are always good. the salary is just fine, and the atmosphere is ambiant


    They have some mean people working in their offices trying to push you away from their coffe mugs

    Advice to ManagementAdvice

    keep it up peeps

Capita Interviews

Updated Jan 29, 2015
Updated Jan 29, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Graduate Case Handler Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took a dayinterviewed at Capita.

    Interview Details

    Applied for the Graduate Case Handler position as advertised by Reed.A few days later, I got a call from one the recruiters asking more about my CV and motivations; I was then invited to take their online assessments which consisted of Verbal and Numerical Exercises - very easy stuff for a graduate.After passing the test, got a call and was invited to he assessment centre in Leeds.

    At the assessment centre, all the candidates had to briefly introduce each other - basically a 2min presentation and then there were activities listed a follows: Group exercise , Role Play , Interview with 2 employees and a final numerical and verbal testing.The Group exercise is really to test your communication and decision making skills. The role play was about a disgruntled customer where you had to remain calm and also obtain vital information from him.The interview section featured your typical strengths and weaknesses questions and just general competency based question - be as detailed a possible.The final verbal testing was about reading a letter and trying to spot as many errors as you can while the final numerical question consisted of a lot but should be ok for someone with good numeracy skills.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

Capita Awards & Accolades

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Global 100 Most Sustainable Corporations List, Corporate Knights, 2010
Global 100 Most Sustainable Corporations List, Corporate Knights, 2009
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Additional Info

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Headquarters London, United Kingdom
Size 5000+ Employees
Founded Unknown
Type Company - Public (CPI)
Industry Business Services
Revenue $2 to $5 billion (USD) per year

The Capita Group thinks outsourcing is a capital idea. A leading European business process outsourcing (BPO) firm, Capita operates more than 60 service centers throughout the UK, Ireland, and India. The company assists its customers by providing customer service, back office, document management, information technology, and treasury services -- so they don't have to. Capita also supplies software catering to the public sector in addition to the education and insurance industries. The group's client list includes local and central governmental agencies such as city councils... More

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