Capita Reviews

2.6
260 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Capita CEO Andy Parker
Andy Parker
4 Ratings
  • it was a fruitful experience

    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Capita as an intern

    Pros

    benefits are always good. the salary is just fine, and the atmosphere is ambiant

    Cons

    They have some mean people working in their offices trying to push you away from their coffe mugs

    Advice to Management

    keep it up peeps

Capita Interviews

Updated Apr 11, 2015

Interview Experience

Interview Experience

66%
14%
20%

Getting an Interview

Getting an Interview

41%
33%
11%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Advisor Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Capita.

    Interview

    Applied online, got a call the next day for an interview a few days after. Was told to learn about a few different companies beforehand.
    The interview consisted of a group interview with other candidates, one to one interview, an english literacy test and a typing test.
    The staff were very friendly and helpful, the interviewer came across a little less friendly though.

    Got a call about an hour after the interview to offer me a job but it was at a different location, was told the shuttle bus to the location would take ten minutes but found out after I started that it was 30 minutes. Interview was on a friday and I started the following monday.

    Interview Questions

    Negotiation

    take it or leave it. no negotiation

Capita Awards & Accolades

Something missing? Add an award
Most Innovative Companies in the World, Forbes Magazine, 2014

Additional Info

Website www.capita.co.uk
Headquarters London, United Kingdom
Size 5000+ Employees
Founded 1984
Type Company - Public (CPI)
Industry Business Services
Revenue $2 to $5 billion (USD) per year
Competitors Unknown

We are the UK's No. 1 business process outsourcing (BPO) and professional services company, at the leading edge of redefining and transforming services.

We deliver back office administration and front office customer contact services to private and public sector organisations across the UK and Ireland.

We create and reshape services that both answer the needs of our... More

Mission: Listen, create, deliver...It's what we do.

We’re the UK's leading provider of business process outsourcing and integrated professional support service solutions... More

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