Capital Insurance Group
- We’ve been protecting the West since 1898. We’re financially stable, dedicated to growing the company, and recognized as an industry leader.
- You can be proud to work with us. We’re an established and well-respected company.
- Core values really matter. We maintain an environment of integrity, teamwork, and mutual respect.
- We proactively protect our neighbors by sponsoring Community Safety Saturday™ events with partners who share the same commitment to building safer, more-informed communities.
- Performance counts. Individual efforts are appreciated and recognized. You have the opportunity to grow your career.
- We share our prosperity and equity with all employees through a generous Employee Stock Ownership Plan.
- CIG is an equal opportunity employer. EEO – M/F/V/H
We are committed to fostering and supporting a workplace culture inclusive of people regardless of their race, ethnicity, national origin, gender, sexual orientation, socio-economic status, marital status, age, physical abilities, political affiliation, or religious beliefs, so that all employees feel included, equally valued, and supported.
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Capital Insurance Group full-time (more than 5 years)Pros
Let me start by saying, claims is not for everyone. It is fast paced, sometimes complicated, and you have to have a thick skin as sometimes people get upset at you no matter how well you try to treat them. That said, I've worked for other insurance companies and CIG is hands down the best one. The company really tries to create a life/work balance. The sick time/kincare time is incredible. They are one of the only claims organizations that gives ALL employees a pretty decent bonus (usually around 5%) when the company is profitable. The employee stock program is truly amazing. It works out to be around 40-50% of your salary being put into your retirement every year. Adjusters who have been with the company for 10 years have over a million dollars in their retirement account already. You can't beat that. It's also one of the only claims organizations that offers a lot of opportunities for advancement. There are a number of different levels of adjuster and all come with pay increases. Most companies make these lateral moves. Management really cares about creating career development plans for those who want one. The goals are clear and achievable. Every single goals is well with in your control. I've worked for a lot of other companies where the measurements are often outside of your control. If you work hard, you are rewarded.Cons
If you are not interested in claims, this is not the place for you. Claims is not for everyone. Understand what a claims job is before you apply for one. Claims are complicated and there isn't always a clear black and white answer. That bothers people sometimes. Also, training for some of the more introductory positions is pretty good but as a smaller company, some of the more advanced training is less structures so it takes someone who wants to learn.Advice to ManagementAdvice
Continue to listen to your employees as they are the best asset CIG has.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 5 weeks – interviewed at Capital Insurance Group.Interview Details
Note that each claims department is different. This was an interview for the main claims office and NOT the field adjuster positions or the office in Reno. First, I sent my resume through Career Builder and was quickly called for a brief phone interview. I then came in and filled out the application and met with a manager very briefly. I was sent a 5 minute personality type test. I was then called back for a formal interview. The interview was with three managers. They asked what I knew about CIG and then went through my detailed background. I was then asked a lot of "Tell us about a time..." They were looking for very specific examples. One time I drifted from the specific examples and was redirected. They also explained their benefits program and specifics about the position. A day later, I received an email with a longer skills test. A few weeks later, I was offered a position.Interview Questions
Negotiation DetailsNo negotiation. Consider the full benefits package as it is very very good.Accepted OfferPositive ExperienceDifficult Interview
- They did ask some specific claims related questions like what are the 4 parts to liability? Answer Question
Let us know if we're missing any workplace or industry recognition –
Capital Insurance Group® (CIG) is the leading regional property and casualty insurer serving the Western United States. Since 1898, CIG has been dedicated to serving and protecting our communities by partnering with local Independent Insurance Advisors, supporting local charities, and hosting community-focused events. The relationships we have established with our clients over...
Mission: Capital Insurance Group is committed to being the premier regional insurer for agents, business partners, and policy clients, as well as the employer of choice in the...