Capital Metro Reviews

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  • 1 person found this helpful

    Bus Driver--Travis Transit Management Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bus Operator in Austin, TX
    Current Employee - Bus Operator in Austin, TX

    I have been working at Capital Metro full-time (more than 5 years)


    Great benefits, room for growth, excellent wages, variety of shifts, bi-monthly bonus checks for perfect attendance, fitness room with personal trainers for $10 month, free bus passes for children/husband


    Work-life balance, politics, working holidays, drivers treated like low class citizens, no employee morale, no break time for drivers at the end of the line, passengers are always right, no management backing of drivers vs. Public, split shifts up to 5 hrs between shifts, drivers are always targeted for discipline

    Advice to ManagementAdvice

    Bring back the excitement in working for you. Have monthly bbq's or giveaways to make the drivers feel appreciated. Allow the drivers some downtime at the end of the line WITHOUT passengers aboard the bus so we can gather our thoughts, call our loved ones in private, or have a bite to eat without people staring us in the face, swiping their passes, or asking us questions that eat up our already short...recovery time. Care about your drivers needs and happiness as much as you do about the publics--we are people too. A happy driver makes for a happy ride.


Capital Metro Interviews

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Interview Experience


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Getting an Interview


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Interview Difficulty



  1. 1 person found this helpful  

    Risk Management Intern Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through college or university. The process took 2+ monthsinterviewed at Capital Metro in April 2013.

    Interview Details

    I found the posting on Access UT, and applied via Capital Metro's website. I was contacted 3 weeks later for an interview, and went in to the headquarters on East 5th Street for an interview the next week. Interview was with the Risk Manager, Principal Claims Specialist, and Senior Claims Specialist. 5 questions, all behavioral. Offer came 5 weeks later.

    Interview Questions
    • Describe a time when you had to perform a task outside of your job responsibilities.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Capital Metro Awards & Accolades

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Additional Info

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Headquarters Austin, TX
Size 1000 to 5000 Employees
Founded 1985
Type Government
Industry Travel & Tourism
Revenue $25 to $50 million (USD) per year
Competitors Unknown

Authority in the capital city of Texas might reside with the people's elected representatives, but when it comes to people-moving, Capital Metropolitan Transportation Authority takes charge. Capital Metro provides bus transportation services in the Austin, Texas, area. Funded mostly by a local sales tax, the agency transports about 140,000 passengers daily on more than 90 routes with its fleet of 500 vehicles. Capital Metro also contracts to provide shuttle bus services for the University of Texas at Austin. The agency provides park-and-ride services, special event... More

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