Capitol Federal Financial

Capitol Federal Financial Reviews

12 Reviews
12 Reviews
Rating Trends

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Capitol Federal Financial President, CEO, and Director, Capitol Federal Financial and Capitol Federal Savings Bank John B. Dicus
John B. Dicus
6 Ratings

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capitol Federal Financial


    Your days are relatively easy. The customers are nice and you get plenty of downtime.


    Moving up past an assistant manager is extremely difficult.

    Advice to ManagementAdvice

    Create more opportunities for career growth.

    Positive Outlook
    No opinion of CEO

Capitol Federal Financial Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Dispute Coordinator - Call Center Interview

    Anonymous Interview Candidate in Tampa, FL
    Anonymous Interview Candidate in Tampa, FL
    Application Details

    I applied online. The process took a weekinterviewed at Capitol Federal Financial in May 2014.

    Interview Details

    Apply online - skills test/inbound call center simulation and personality test (be prepared to spend 45 - 60 minutes all together, you do have the option for to complete tests at later time, but with 48 hours of application)
    Phone interview with recruiter (10 minutes)
    Face to face interview with hiring manager (30-40 minutes)
    Offer contingent of background check

    Interview Questions
    • Behavioral interview questions - use STAR method to answer
      Role play - interviewer is the caller, you are the agent
      Answer Question
    Negotiation Details
    Able to negotiate schedule
    Unable to negotiate salary because there is a base pay with monthly incentive
    Accepted Offer
    Positive Experience
    Easy Interview

Capitol Federal Financial Awards & Accolades

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Additional Info

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Headquarters Topeka, KS
Size 1000 to 5000 Employees
Founded 1999
Type Company - Public (CFFN)
Industry Finance
Revenue $100 to $500 million (USD) per year

Dorothy and Toto may not be in Kansas anymore, but Capitol Federal Financial is. The holding company owns Capitol Federal Savings Bank, the largest bank headquarted there. The savings bank serves metropolitan areas throughout the Sunflower State, including Kansas City (the Missouri side too), Emporia, Lawrence, Manhattan, Salina, Topeka, and Wichita, through more than 45 branches, including about a dozen inside retail stores such as Target, Price Chopper, and Dillons. Serving consumers and commercial customers, the thrift offers loans, investments, insurance, CDs, and... More

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Capitol Federal Financial

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