Capitol Office Solutions

www.capitolofficesolutions.com
Engaged Employer
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Recent Updates
  • Capitol Office Solutions update
    8 days ago

    COS- Xerox Production Open House on April 15th from 10am-4pm in our Columbia headquarters. http://glassdoor.com/slink.htm?key=vI6A8. Lunch & Refreshments provided.

    Capitol Office Solutions 2015 Production Show

    COS Production Open House featuring Vendors such as Nuance, XM PIE, efi, Fiery. April 15, 2-15 10am to 4pm 9065 Guilford Rd Columboa, MD 21046 Lunch and Refreshments will be provided!

  • Capitol Office Solutions update
    8 days ago

    We're interviewing May 2015 Graduates for Sales Account Executive positions in DC, Northern VA, & Baltimore!! Please send your resume ASAP to ssingh@gotocos.com. Thanks!!

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Capitol Office Solutions – Why Work For Us?

Our Company

COS- A Xerox Company is region's most respected consulting firm specializing in workflow assessment and optimization. We are uniquely positioned to help organizations understand true cost breakdown, asset deployment, and usage patterns to develop sustainable working practices and continuous improvement initiatives. We have successfully led Fortune 500 companies as well as small organizations - in every industry from healthcare to nonprofit to finance - to achieve improved financial results, and operational efficiency, and to reduce their environmental impact. Our COS360 process and our world class solutions portfolio enable us to be valuable partners in any environment.

The COS 360 Solution

Businesses today are in the midst of a content explosion. Organizations have more paper and digital files than they know what to do with. Let us help you organize content, improve communication, contain costs, and streamline processes. Through our 360 process, we can provide a managed print environment and a tailored Enterprise Content Management solution that fits both your initiatives and your budget.

How it Works

Assess and Optimize: create a holistic view of your document management needs

Secure and Integrate: connect everything to your IT environment 

Automate and simplify: generate smart workflows to capture, route, store, and retrieve


Capitol Office Solutions- A Xerox Company is one of the nation's largest and most respected technology consulting firms specializing in workflow optimization.We provide a broad portfolio of technology, services, and solutions for any size company and any size need. 

We focus on document and information driven organizations – from Healthcare and Law firms to Education and Financial Service Institutions - spanning all industries and sizes. To bring comprehensive solutions to the market, we strategically partner with world-class innovators and value-added suppliers.

In the local area, we have over 40 Service Technicians, over 50 Solutions Consultants, and over 30 Administrative Support employees. We feature an on-site technical training facility where our full-time staff trainer keeps technicians & Systems Engineers constantly updated on the latest technologies. We are also proud to offer a live and local customer help desk - offering remote troubleshooting and problem solving of issues to increase our client's up-time and productivity. 

Through Global Imaging Systems (GIS), our reach extends to over 30 states with more than 150 locations nationwide with solutions sold and serviced by over 5,000 employees. As a wholly owned subsidiary of Xerox Corporation, we extend our reach globally with more than 57,000 employees. We align ourselves with best-in-class product and service manufacturers including Xerox,HP, Nuance, Equitrac, EFI, Creo, XMPie, FM Audit and more!

Vision:

To be recognized as the most advanced and leading provider of document work flow technology solutions and services to the Mid Atlantic Region.

Mission:

Our mission is to be the trusted business partner to our customers through a highly motivated, diverse, and proactive team of professionals who creatively and successfully overcome challenges to deliver the highest quality products and services. We operate within a culture of success where we consistently strive to exceed our company growth objectives. 

Values:

Vision:
To be recognized as the most advanced and leading provider of document work flow technology solutions and services to the Mid Atlantic Region.

Mission:

Our mission is to be the trusted business partner to our customers through a highly motivated, diverse, and proactive team of professionals who creatively and successfully overcome challenges to deliver the highest quality products and services. We operate within a culture of success where we consistently strive to exceed our company growth objectives. 

Values:

Integrity, Teamwork, Accountability, Employee Empowerment and Development, Passion

COS Gives Back:

COS-Xerox has a long-standing commitment to the Baltimore/Washington community. We work with a variety of philanthropic organizations, including Grassroots Crisis Intervention Center, Inc., and Goodwill Industries International Inc. to name a few. Our employees have donated their time, money and talents to these organizations to further their efforts and provide much needed support.

COS-Xerox is proud to be a member of the Better Business Bureau. This membership is a great opportunity for COS to demonstrate our commitment to building trust with customers and suppliers, advertise honestly, tell the truth, be transparent, honor promises, be responsive, safeguard privacy, and embody integrity. We look forward to upholding these values.

What our employees say:

"What I like about working at COS-Xerox is the supporting and encouraging environment amongst the sales force. I have never been a part of an organization where there is as much celebrating of achievement from peers all the way up to the President!” Major Accounts Sales Executive, 3 years.

"One of the greatest things COS-Xerox has going for itself is the quality of its employees. Everyone is very knowledgeable about their jobs and how they contribute to COS’ success. The level of expertise COS associates possess sets us apart from our competitors.” Warehouse Supervisor, 1 year.


"My favorite part of COS is the employees – everyone, from the top down, is incredibly invested in each others’ success. The teamwork and camaraderie make coming to work truly enjoyable!” Learning & Development Manager, 6 years


"I’ve never had such fun meetings at a company before! The benefits are great! The company knows how to make us feel appreciated. They take suggestions and actually consider them. It’s nice to know that companies like this still exist!” Administration Associate, 1 year.

"What I like about working at COS is the supporting and encouraging environment amongst the sales force. I have never been a part of an organization where there is as much celebrating of achievement from peers all the way up to the President!” Major Accounts Sales Executive, 3 years.


"Our culture makes us COS! Over the 6 years I have worked with COS we have created an environment and structure that empowers us to be the best consultants in the industry.” Sales Executive/Sales Manager, 6 years.


"My team members and my manager are great to work with. We support each other to achieve our goals and increase sales. They make work fun!” Sales Account Executive, 2 years.



"One of the greatest things COS has going for itself is the quality of its employees. Everyone is very knowledgeable about their jobs and how they contribute to COS’ success. The level of expertise COS associates possess sets us apart from our competitors.” Warehouse Supervisor, 1 year.


"I enjoy tackling daily tasks no matter the size or difficulty because I know the help and support of the entire company is behind me. The group effort and direction within COS is what makes the difference.” Sales Account Executive, 1 year.




Regular, full-time employees working 30 or more hours per week

1) Major Medical (3 plan options)

-Prescription Drug Card/ Mail Order Program

-Optional Dental (3 plan options)

-Optional Vision

-Company Paid Life Insurance and Accidental Death and Dismemberment Insurance

-Company Paid Long Term Disability (LTD)

-Optional Buy-Up Employee Paid Long Term Disability (LTD)

-Optional Life/AD&D (employee, spouse, children)

-Optional Short Term Disability & Buy-up (STD)

-Optional Flexible Spending Medical and Dependent Care

-Optional Critical Illness and Accident Plans

-Optional Pre-Paid Legal Plan

-Employee Assistance Plan ("EAP")

-Travel Assistance Program

-Optional Home and Auto Insurance

-Credit Union

-Employee Discount Program

2) GROUP BENEFITS PLAN:


Aetna -medical, dental, vision, life/disability and EAP provider



PPO medical plans (Network Access -Aetna Choice POS II (Open Access)

Dental plan (Network Access –High/Low PPO -Aetna PPO/PND w/PPO II, Dental HMO -HMO)

Vision plan (Network Access –Vision)

3) There are 3 medical plan choices available for enrollment in 2014:

-Classic Medical Plan (Traditional copay based PPO plan with deductible and co-insurance)


-Ultimate Medical Plan (Deductible only with co-insurance and annual employer contribution to HealthFund(HRA)


-Essential Medical Plan (Health Care Reform qualified high deductible health plan (HDHP)

4) Flexible Spending Accounts (FSA) -The FSA Can Save You Money!


-IRS Guidelines

-Healthcare Reimbursement Account

-Dependent Care Reimbursement Account

5) Insurance


-Company Paid Insurance (Basic Life Insurance, Accidental Death & Dismemberment ("AD&D"),

Long Term Disability)

-Employee Paid Insurance (Short Term Disability & Buy-Up, Long Term Disability Buy-Up, Employee, spouse and child, Supplemental Life Insurance)

6) Integrated Health & Disability

-Improve health

-Reduce days out of work

-Seamless coordination of Aetna health and disability services

-Caring case managers who coordinate care

-Faster disability claim processing

Optional Benefits

-Supplemental Life/AD&D Insurance

-Pre-paid Legal Plan

-Auto/Homeowners Insurance

-Critical Illness

-Accident Insurance

Beginning Right Maternity Program

The Program increases awareness regarding Pre-term Labor. Provides an incentive to complete the Program and provides communications designed to educate.


Employee Assistance Program



-Benefits

-Counseling

Xceed Financial Credit Union













-Benefits (Real Estate Loans, Consumer Loans (auto, RV, personal), Savings & checking accounts, ATM & Visa Check Card, Free financial advice & retirement planning, Insurance needs)

Employee Discount Programs

Empower Benefits –Exclusive Discounts- (Program offered by Xerox to all Global employees)






















Capitol Office Solutions Photos

Capitol Office Solutions Reviews

3.9
14 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Capitol Office Solutions President Reed Hagmann
Reed Hagmann
7 Ratings
  • Featured Review

    Experienced Sales Executive Thriving at COS Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES

    I have been working at Capitol Office Solutions full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been in outside sales for many years. A friend encouraged me to visit the office and consider a sales position. Two years later I have utilized the tuition reimbursement to complete a masters degree, experienced an internal promotion, was accepted to the Leadership Development Program, won a trip to another country, won awards, and learned an array of new consulting skills. This is real outside sales, and you must be built to cold call, prospect, conduct assessments, manage complex projects, and go the extra mile. We do a lot of training, roll plays, videoed selling situations. We have L&D professionals who support our learning. We make calls together and go into the field in teams and solo. If you can overcome the massive quantities of rejection that all salespeople face, wear suit/tie every day, bring energy to every encounter, and verbalize the differentiators of one of the most recognized brands in the world, then you might thrive here. The company is growing. There is a focus on internal promotions.

    Cons

    Outside sales is hard in every industry, and this is no exception. You have to research and call huge quantities of companies to earn the meetings and assessments that lead to success. Weekends are free, and we don't have to spend time away from family (territories are local), but the best salespeople here frequently work late on weekdays and are vigilant about responding to email/voicemail regardless of day or time.

    Advice to Management

    Keep listening to employees at all levels, promoting internally, and investing in training and leadership development.

Capitol Office Solutions Interviews

Updated Jan 5, 2015

Interview Experience

Interview Experience

42%
14%
42%

Getting an Interview

Getting an Interview

37%
37%
12%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Account Executive Interview

    Accepted Offer
    Positive Experience
    Accepted Offer
    Positive Experience

    Application

    I applied through a recruiter. The process took a weekinterviewed at Capitol Office Solutions.

    Interview

    I really appreciated the detailed and thorough interview experience. The process took some time, but it was for good reason. This gave me a great chance to see if I was a good fit for the company and luckily for me I got an offer! I am looking forward to having a great career at COS!!!

    Interview Questions

    • Describe a situation where the team fell apart. What was your role in the outcome?   Answer Question

Capitol Office Solutions Awards & Accolades

Something missing? Add an award
HR Chally World Class Sales Excellence, Chally, 2006
Employment Partner Award, MVLE, 2014

Additional Info

Website www.capitolofficesolutions.com
Headquarters Columbia, MD
Size 150 to 499 Employees
Operated By Xerox
Founded 1975
Type Subsidiary or Business Segment
Industry Business Services
Revenue $10 to $25 million (USD) per year

We are the region's most respected consulting firm specializing in workflow assessment and optimization. We are uniquely positioned to help organizations understand true cost breakdown, asset deployment, and usage patterns to develop sustainable working practices and continuous improvement initiatives. We have successfully led Fortune 500 companies as well as small... More

Mission: Our mission is to be the trusted business partner to our customers through a highly motivated, diverse, and proactive team of professionals who creatively and... More

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