CarMax Reviews

3.5
Rating Trends
Recommend to a friend
Approve of CEO
CarMax President, CEO, and Director Tom Folliard
Tom Folliard
644 Ratings
  • Helpful (1)

    Great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office Associate in Jacksonville, FL
    Former Employee - Business Office Associate in Jacksonville, FL

    I worked at CarMax (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of perks! Discounts on cars & service. Managers get to drive company vehicles and if relocated are compensated and helped. Top customer service is rewarded with paid trips (Las Vegas most recently!) there's a lot of emphasis on growth and individual development.

    Cons

    i worked in the office. The pay was decent compared to other retailers, but the workload and stress was much more. I believe the office workers should be compensated for the quantity and quality of the work they do!

    Advice to Management

    Be more transparent! If you have to tell an employee that you don't like something they're doing, tell them! Don't wait for your meetings to discuss with other managers-tell the associate!!


CarMax Interviews

Interview Experience

Interview Experience

54%
23%
22%

Getting an Interview

Getting an Interview

70%
11%
9%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at CarMax.

    Interview

    Start off by answering a few questions, then you get to start the interview.
    It's a very long process, 3 interviews in one day. I honestly don't understand why there are so many, especially for the position and the pay. It's not like I interviewed for a management position.

    Interview Questions

CarMax Awards & Accolades

Something missing? Add an award
100 Best Companies to Work For, Fortune, 2014
Training Top 125, Training, 2014
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Additional Info

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Website www.carmax.com
Headquarters Richmond, VA
Size 5000+ Employees
Founded 1993
Type Company - Public (KMX)
Industry Retail
Revenue $10+ billion (USD) per year
Competitors Unknown

CarMax, a FORTUNE 500 company and one of the FORTUNE “100 Best Companies to Work For” for ten consecutive years, is the nation’s largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates more than 130 used car superstores in over 60 markets.

Mission: To provide our customers great quality cars at great prices with exceptional customer service.

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