Recent Updates
  • Carbonite update
    12 days ago

    Carbonite’s Customer Care team is passionate about providing the best possible experience for our customers and we're extremely proud that this year they've been recognized with three Stevie Awards! http://glassdoor.com/slink.htm?key=vITco

    BizBuzz Blog

    The highly respected Carbonite Customer Care team has done it again. This time our U.S.-based Customer Care team was named the winner of three Stevie awards from the American Business Awards organization. The Stevie Awards for Sales & Customer Service recognize the achievements of contact center, customer service, business development and sales professionals worldwide.

  • Carbonite update
    29 days ago

    BostInno has nominated Carbonite as one of Boston’s coolest companies! Vote below to help us win first place: http://glassdoor.com/slink.htm?key=vIKq6

    Announcing this Year's Coolest Companies Finalists

    Party with Boston's Coolest Companies at BostonFest on August 13th! Over the past month, we've been collecting nominations for our Coolest Companies Competition, our annual friendly competition celebrating local companies with amazing culture.

0

Carbonite – Why Work For Us?

At Carbonite, your work is valued. Whether you’re fresh out of college or a seasoned pro, we want to know how your ideas can help take our company to new heights.

We have an experienced, dedicated leadership team that is committed to recruiting and retaining top talent in every area, from engineering to marketing, to achieve our strategic vision.

And even though we offer lots of perks, such as an open vacation policy, we know perks aren’t the only reason to join a company. The fact is that we are focused on enabling our employees develop their skills, expand their knowledge and advance their careers.

Carbonistas are encouraged to explore new areas and achieve the highest level of success in their roles. And we offer everything from training and management courses, to lunch and learns to help you get there. Consider Carbonite the perfect place to take your career to the next level!


From our hi-tech, Star-Wars-themed office in downtown Boston, to our free lunch Fridays and flexible work hours, we strive to keep our employees happy! Here are some of the perks you can expect to enjoy as part of our team:

Cool Spaces

undefined

We don’t like to brag, but we’d say our office is pretty darn cool, from our modern collaborative floor plan with its Star Wars theme, to writeable walls all over the place, lots of alternative work spaces, and in-house ping pong. Our comfortable atmosphere lends itself perfectly to our “no dress code” policy, where you can wear whatever works for you.

And your lunch hour and after-work life will never be boring again. We’re located in the heart of downtown Boston, just feet away from public transportation, bars and restaurants, and shopping galore.

Oh, and did we mention our Maine office houses a game room with video games, ping-pong, foosball and a bowling alley downstairs? Yup, we’ve got it all.

Benefits

Benefits are important to all of us, and Carbonite offers exactly what you need. Our employees receive medical, dental and vision insurance, as well as 401K matching and tuition reimbursement. And, we don’t stop there.

Many of our employees are commuters and we know the added stress of having to locate and pay for transportation, so we offer subsidized parking directly underneath our Boston building, as well as discounted public transportation passes.

And, who doesn’t love free food? Our employees enjoy free breakfast every Monday to help them ease into the work week, as well as free lunch every Friday. We also provide free snacks and drinks throughout the day to keep your belly full, your brain caffeinated and your thirst quenched.

And if that’s not enough, we also celebrate the hard work of our employees with quarterly and holiday outings.

Work/Life Balance

           undefined                                                           

At Carbonite, we recognize the importance of work life balance. Not only do we allow for flexible work schedules, but we offer unlimited paid vacation time and the option to telecommute/work from home. We make it easy for you to take the time you need, when you need it.

We want you to stay healthy too. Carbonistas enjoy discounted gym memberships, free yoga classes, road races, nutrition coaching, chair massages, eyebrow waxing and more! If you’re passionate about health and wellness like we are, you can even join our Wellness Club.

Volunteering and giving back to the community are also near and dear to us. Carbonistas donate time and goods to numerous charities including Cradles to Crayons, Evergreen Center and Greater Boston Food Bank. We also host blood drives, food and clothing donations and more. Have an idea for our next community service project? We’d love to hear it!

Voted one of Maine’s Best Places to Work in 2015, our Lewiston, Maine office is not just a call center, it’s a place to grow your career. We embrace an environment of continuous growth and development. In fact, 90% of positions in Lewiston are filled internally. That’s right, 90%!

We provide all of our Technical Support professionals with free technical training and even Microsoft Certification Training, as well as all day access to snacks, drinks, coffee – and our coveted popcorn machine.

Like to have fun? Our office also houses a game room including WiiU, Playstation, Xbox, Nintendo64, an Arcade cabinet with over 130 vintage games, a foosball table and a pool table. 

If that’s not enough to convince you to join us, hear from our Customer Care team firsthand about why they love working at Carbonite:

Our award-winning Customer Care team is comprised of technical experts who bring passion to what they do, and it shows. The team has won numerous awards including:

  • 2015 Best Places to Work in Maine
  • 2015 Bronze Award for Contact Center of the Year (Over 100 seats in the Technology Industry) from the Stevie Awards organization
  • 2015 American Business Award - Gold - Customer Service team of the year in Computer Software. This is for the Carbonite Service Recovery Unit (CSRU)
  • 2015 American Business Award - Gold - Customer Service Executive of the year in Computer Software (Rob Frost, VP Customer Service)
  • 2015 American Business Award - Silver - Customer Service Department of the year in Computer Services and Software

            undefined undefinedundefinedundefined

undefined


So, what are you waiting for? Send your resume to mainerecruiting@carbonite.com

At Carbonite, we offer internships and co-op opportunities to undergraduate and graduate students in many areas of study, so chances are we’ve got the perfect opportunity for you. If you’re a driven, ambitious student who welcomes a challenge, you’re half way to becoming a Carbonista already!

As an intern, there’s nothing better than feeling like a full-time employee who is really making an impact, and at Carbonite we treat you just like one of us. Whether you’re collaborating with engineers, user experience experts, accountants or marketers, you’ll have the opportunity to own your role, work on projects that we’re actually deploying to our customers, and make a real contribution during your time here.

undefined

When you join our team, we expect you to bring your “A” game, and come ready to learn and share your ideas. Remember, we see YOU as the future of our company. So if you show us you’re indispensable, we will find a way to hire you full-time. In fact, many of our interns are offered full-time positions upon graduation.

Since we treat you like a Carbonista, we also give you many of the same perks, including flexible hours, free meals, snacks and drinks, volunteering opportunities and more. Plus, you get to work in one of the coolest offices in Boston!

Beyond the traditional perks, we want you to make the most of your time at Carbonite. As part of our Mentorship Program, you’ll learn about what it’s like to work in different areas of our company. We’ll also have Lunch and Learns just for you, where you’ll get to meet with senior management to discuss everything from our company history to their career experiences.

So, what are you waiting for? Send your resume to internships@carbonite.com. 



 

 

 

Carbonite Reviews

3.4
Rating Trends
Recommend to a friend
Approve of CEO
Carbonite President & CEO Mohamad Ali
Mohamad Ali
10 Ratings
  • Good Company, Great Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Was a great company to work for. Everyone is the office is very friendly, but knows what they need to do. Managers are flexible but expect you to get your work done and meet quotas. Compensation is above average.

    Cons

    Over time is often expected. Taking days off is looked down upon when you have numbers to meet.


Carbonite Interviews

Interview Experience

Interview Experience

53%
23%
23%

Getting an Interview

Getting an Interview

36%
36%
9%
9
9

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Software Engineer Interview

    Anonymous Employee in Boston, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Carbonite (Boston, MA) in March 2015.

    Interview

    Applied for the position online. HR contacted me within a week. Phone calls: Had phone conversations twice, both times with different manager. Was OK. In-person interview: I was told the interviews would last for 3 hours. Was fairly excited that I would be asked some good to great technical questions. Here is how it played out:\ - Met the HR. Her questions -- Why are you looking to change? -- Are you interviewing other companies? Are you going to take up the offer if they extend one? -- What is your salary reqs? - Met the VP. No technical questions. Professional fit questions only. -- Describe yourself in 3 words -- We need the engineer to interact with other non tech teams and sometimes even with customers. Are you willing to do that? - Met 3 different managers, one of them was a hiring manager. No technical questions. Again, only professional fit questions. -- The hiring manager mentioned that he wants all his employees to be always working on other technologies so that they are ready to switch jobs in the future. -- I asked the one other manager about what he likes the most about working, to which he replied by mentioning everything except for the kind of work he has done at the company. - Met an engineer: Professional fit questions only. I don't even remember the discussion. The experience was mind numbing. In a nutshell, I spent 3 hours interviewing and there was not a single technical question asked. Bad reviews about the company on Glassdoor could also explain the hiring process.

    Interview Questions

    • - Describe yourself in 3 words - We need developer to interact with other teams. Does it work for you - Do you have any open source projects?   Answer Question

Carbonite Awards & Accolades

Something missing? Add an award
Best Places to Work in Maine , Best Companies Group, 2014
Contact Center of the Year (Over 100 Seats) - Technology Industries (Bronze Stevie) , The Stevie Awards, 2015
Top 6 Channel Influencers , Talkin Cloud, 2015
Deloitte Technology Fast 500 , Deloitte, 2012
Technology Fast 500 , Deloitte, 2013
Show More

Additional Info

Website www.carbonite.com
Headquarters Boston, MA
Size 500 to 999 Employees
Founded 2005
Type Company - Public (CARB)
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors Symantec, Mozy, Acronis

Carbonite's software preserves files just like it did Han Solo. We are a leading provider of cloud and hybrid business continuity solutions for small and midsized businesses. Together with our partners, we support more than 1.5 million individuals and small businesses around the world who rely on us to ensure their important data is protected, available and useful. To learn more about Carbonite, our partner program, and our award-winning backup, recovery & archiving solutions, visit us at Carbonite.com.

Work at Carbonite? Share Your Experiences

Carbonite

 
Click to Rate
or