- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Care2 full-time (More than a year)
I feel the need to defend Care2 after seeing the negative review posted on the site -- Care2 is not a spam mill, but its business model does revolve around leadgen, that is, connecting people who are passionate about certain issues with related nonprofits. The merits of this model are debatable (I don't have a problem with it), but it's the same business that Change.org is in, so the comparison between the two is really strange. The petitions on the site are not a "trick." Most of them are created by incredibly motivated members of the public, with a small number created and promoted by staffers around pet issues we would like to take action on. We also have petitions created by nonprofit partners, and these are clearly labeled. The petitions that members sign often ARE delivered to their targets and do create real change in the world. While many employees must leave early or arrive late due to their commute and the fact that there isn't great public transit in and out of the office park, most of them also work through that commute rather than arrive home in the city late at night -- people are expected to put in a normal 8 hour workday and many employees do put in extra hours when necessary. If the previous reviewer thinks that employees who are working from home are not working, that's because they are not in direct contact with those teams and don't see what's going on behind the scenes. (That characterization is also incorrect -- teams at Care2 are allowed one work from home day a week and most coordinate to do this on the same day each week. Employees may also work from home if they have an appointment or aren't feeling well. We do have remote employees located in other states who work exclusively online.) Also, most Care2 staff have had extensive experience working for major nonprofit organizations, so claiming that they aren't qualified to work anywhere else is really insulting and not true at all. I've found everyone I in the office to be very talented, intelligent, and a pleasure to work with. I'm sorry the previous reviewer has had a negative experience, but I think they do not clearly understand Care2's mission and how it's carried out, perhaps because they don't see the work that happens behind the scenes of the petition site.
That being said, it's not a perfect employer. It's true that upper management is all older and in many ways doesn't completely understand some of the realities of the web. It can be very hard to make changes within the organization and it seems that every proposed idea needs to pass through months of debate and several levels of bureaucracy. Management can be very disorganized and often makes major changes without consulting staff members, which gets old really quickly. The other major con to working at Care2 is that while the benefits are great, the salary is below market rate for the Bay Area, and this can be a strain for less senior employees. Raises are given at a flat 3% rate across the board, which is definitely not enough to keep up with rising costs of living in the area. Ultimately I think the company needs to address this or they will lose some very talented and motivated employees to bigger companies.
Advice to Management
Focus less energy on expanding and hiring more employees. Cultivate the talent you already have available and reward employees for their efforts with real raises and better salaries.
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