Cellular Sales is the nation's largest premium retailer Verizon Wireless.
To provide an unparalleled customer service experience.
Cellular Sales is a 20-year-old privately held company founded and headquartered in Knoxville, Tenn. The company currently operates over 550 locations throughout the United States.
Cellular Sales is a management company that operates authorized wireless phone stores for Verizon Wireless throughout the United States. We are in the process of expanding our retail system throughout the country. We owe our success to a simple and unrelenting focus on total customer satisfaction. This dedication to our customers has become our corporate mission and is the backbone of our success. -Dane Scism CEO
Check out Jeb Blount's book, "People Follow You" featuring the owner of Cellular Sales, Dane Scism in his chapter about "Putting People First".
Cellular Sales is an exclusive retailer for Verizon Wireless products and services. Over 550 cellular stores strong, we have over 3,500 sales professionals and growing. Since 1993, we've experienced over 20 consecutive years of positive growth.
We're looking for motivated people with an entrepreneurial spirit who are looking for a sales employment opportunity where customer service is the foundation of true success.
Culture that Breeds Success
- Flexible hours
- Highest commissions in the industry
- Be a part of a flexible, dynamic sales team
- We offer medical and 401k benefits
"We owe our success to a simple and unrelenting focus on total customer satisfaction."
Dane Scism, CEO, Cellular Sales
Search opportunities if you're looking to build a rewarding career without losing your independence.
Giving Back to our Communities.
Kentucky Regional Directors, Joe Burns and RC Scheinler, have the hearts and desire to serve their community. They credit the strength of their sales team as the key to giving back. While reaching out to the community, they have the added benefit of strengthening their relationships with their Cellular Sales family and nurturing a sense of teamwork and camaraderie amongst the dealers.
Each summer, the Cellular Sales Kentucky team joins efforts with the Habitat for Humanity. Over the years, we have been involved in building homes for three local families, and this May, we will continue that tradition by supporting a fourth. Kentucky also takes part in Santa’s Workshop/Adopt a Family for Fort Knox Military and Food Pantry Parties to provide food for organizations such as Red Cross, Fort Knox Military Thanksgiving Dinner and Gilda’s Cancer Support Group.
Last March, Cellular Sales of Kentucky answered the call again, as deadly EF-4 tornadoes devastated nearby towns. Henryville, IN was among one of the hardest hit. After establishing the proper contacts, Cellular Sales Kentucky representatives volunteered their time and resources to form three teams that went to the city to help survey needs, sort donated items and clear debris for local homeowners.
SOAR Youth Ministries Receives $15,000 From Cellular Sales Knoxville-based Verizon Wireless retailer supports local children in need
Volunteers at SOAR seek to encourage and educate children in a safe, loving environment.
The volunteers at SOAR have a passion for underprivileged youth and want to make a difference in their lives.
Knoxville, Tenn. (PRWEB) May 30, 2012
SOAR Youth Ministries, a 501(c)3 organization that caters to at-risk youth in the Lonsdale area, has announced it received a donation of $15,000 from Cellular Sales, the nation’s largest Verizon premium wireless retailer based in Knoxville.
SOAR Youth Ministries helps youth through three main programs: PREP (Providing Real Educational Possibilities) After School, Prep Summer and LAMP (Lighting a Mentoring Path). All of these programs seek to encourage, educate and grow children in a safe, loving environment. SOAR Youth Ministries has been serving youth in the Lonsdale area since 1993.
“The volunteers at SOAR have a passion for underprivileged youth and want to make a difference in their lives,” said Clayton Wood, executive director of SOAR Youth Ministries. “With the help of Cellular Sales, we get closer to that goal every year.”
Cellular Sales has supported SOAR Youth Ministries for three years. The funds will be used for the organization’s summer program, Prep Summer. The program aims to fulfill academic needs for children and helps prevent learning loss that sometimes occurs over the summer. According to Wood, the children in the program not only retain the information they learned at school the year before, but they continue to learn so they will be better prepared the following school year.
Cellular Sales will also sponsor the annual SOAR Golf Tournament. The tournament gives supporters and residents the opportunity to have fun and raise additional funds for a good cause. The event will be held this year on Monday, July 2 at Gettysvue Golf Course, 9317 Linksvue Drive.
“SOAR Youth Ministries is always looking for volunteers with a willing heart,” said Wood. “Jobs include meals, tutoring, reading and sports programs, worship team, field trip help and community outreach.”
About Cellular Sales
Cellular Sales is the nation’s largest Verizon premium wireless retailer. Founded in Knoxville, Tenn. in 1993 by University of Tennessee graduates, Dane and Meg Scism, the company currently operates almost 500 locations.
We’re constantly looking for new folks at Cellular Sales, and it’s quite a herculean task. Meet the team that helps support incoming talent.
What attracted you to Cellular Sales? What keeps you here? I was immediately attracted to Cellular Sales after meeting< with Ann Snyder. I had no reservations coming on board with the National Recruiting Team. The gratification of knowing that I am making a true difference in the company, and the excellence of the people that I work with daily, keeps me here. Cellular Sales was definitely a leap of faith for me and I have never looked back! I know every day that I made the right decision. -Carla McCarter
What attracted you to Cellular Sales? What keeps you here? I have been recruiting for Cellular Sales since 2009, but only started working directly for Cellular Sales in 2011. I was approached by my previous company (a staffing firm) with this new opportunity to help a rapidly growing company staff their sales force. I had previously recruited sales members for a competitor, so I thought it would be very similar – I couldn’t have been more wrong! Once I learned the unique business model and how the sales team is compensated and treated, I was in awe! I couldn’t believe that a company finally [understood] how to treat their sales force, letting them make decisions and just do what they do best without all the rules and restrictions [unlike] other companies. [As a recruiter], I enjoyed selling people on [working for Cellular Sales] and when the opportunity [to join the company] presented itself, I couldn’t refuse. I stay because of the great team of people I work with – not just the ones in my office (who are awesome) but all the market recruiters and Regional Directors that I interact with daily. My job is ever-changing and it keeps me on my toes with all the new challenges of a growing company. -Amy Bollinger
What challenges do you face in 2012? What are you most excited about? I think we all face some of the same challenges, and that’s continuing to find talented successful sales reps to fill our growing markets. It’s harder in some markets than it is in others, but we are always up for that challenge! I’m always excited to see results for our efforts so I’ll be interested in what our numbers are at the end of the year. -Alicia Spencer
To grasp the culture of Cellular Sales, one must understand our company's core beliefs. We believe in providing our customers with an exceptional experience that does not end at the point of sale. Furthermore, Cellular Sales is built on the idea that our leadership serves our sales professionals. This attitude is fundamental in providing our sales staff the tools and mindset needed to delight our customers.
More importantly, Cellular Sales was designed to give each sales professional the opportunity to succeed. As a result, we encourage leadership on the sales floor versus traditional management. Baffling to most retailers is how we can continue to grow, expand and provide outstanding customer service with very little management inside our stores. This is possible because of Cellular Sales’ belief in putting people first and recruiting not only sales skills, but character.
Although Cellular Sales is divided into many smaller markets, each market has adopted the rigorous Recruit the Best system. This recruiting process involves completing an online application, submitting a resume, potentially three rounds of standardized, scored interviews along with a drug test and background check. We are looking for individuals who are honest, personally responsible, goal oriented, socially driven, socially confident, possess a hard work ethic and integrity, and have a servant’s heart. Although the process is meticulous, we believe we are able to select the right individuals that create a culture that needs minimal supervision, and provides an opportunity for our sales professionals to creatively care for their customers. According to a recent Career Builder survey, we are attracting these solid candidates as a direct result of our great locations, the desirability of the wireless industry, the high commissions, the advancement opportunities and the reputation of our company.
Our excellent retail locations continue to attract customers and solid candidates. Our growth is evident in the four consecutive years we have won the INC. 5000 award. The INC. 5000 award is presented to the fastest growing private companies in the United States. According to Dane Scism, are most important assets are our great people followed by our great locations.
In January of 2012, we adopted an employee model with our sales force. Originally, Cellular Sales contracted with small business owners. We have been intentional about keeping the culture of an entrepreneurial spirit, even with the change to the new model. The change was a result of a desire to provide additional training to our sales force and offering them and their families’ added benefits. Our hope is to also attract high caliber individuals that appreciate an employee model but still crave the independence and flexibility we still offer.
Currently, we are able to provide each new sales professional with a specialized training experience. We have five professional training centers throughout the United States; each new trainee shadows existing reps on the sales floor, and then attends four days of national systems and sales training. They return to their local market for additional training and receive a designated mentor to guide them through the remaining transitional period. Over the last two years, we have seen a success rate of almost 80% with trainees who successfully transition to the sales floor. Cellular Sales University continues to design additional training programs that will assist all of our employees with personal and professional growth.
Cellular Sales continues to grow and has an aggressive expansion plan in place for 2013-2014! We will expand into new areas and grow our existing markets. Come and be a part of our team! We look forward to meeting you.
National Recruiting Manager
Things we believe:
We believe in treating people the way we want to be treated.
We believe if you give people trust and freedom they usually make good choices. (We are assuming these are honest, personally responsible people.)
We believe in giving people the opportunity and the tools to succeed.
We believe character is important in work and life.
We believe in out of the box ideas.
We believe in embracing an entrepreneurial spirit.
We believe we can always be better.
We believe in professionalism from the inside out.
We believe in exceptional, not good customer service.
We believe in listening to our customers and sales reps
We believe the leadership works for our sales reps.
We believe that honesty, work ethic, personal responsibility, a positive attitude, and a servant's heart are critical to our success.
Cellular Sales Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Cellular Sales full-timePros
Fun atmosphere and industry.
Well communicated expectations.
No store managers.
Somewhat pick your schedule.
Lots of fun outings and work events.
Sales contests to win prizes like phones, tablets, TVs and vacations.
Share system - all walk in phone sales are split while other devices, accessories and insurance go to the primary rep.Cons
100% commission - company splits profit on a sale 50/50 with the rep(s).
If your client deacts a phone within 6 months without returning the device, you get money taken out of your commissions.
Lost/stolen inventory that cannot be proven stolen comes out of rep commissions.
No store managers to keep accountability up.
Your phone is blowing up 7 days a week with work email and group texts from leadership.
Sales isn't for eveyone.
You can, and once in a while will, make $0 on a shift.Advice to ManagementAdvice
None. They are great people and very fair. They just hand down the rules from upper management.Approves of CEO
Getting an Interview
Getting an Interview
1 person found this helpfulApplication Details
I applied online. The process took 1 week - interviewed at Cellular Sales in August 2014.Interview Details
I recently was contacted for an interview with Cellular Sales via email. The email stated that the hiring recruiter would be in the area in the next two days and that I would receive a call later in the day to set up an interview. I received a call within the next two hours and set up an email for the following day. The interview was about an hour but was not very professional, it was more of a discussion, but still went well. Later in the week I got another email saying I would have a second interview. I went to the second interview and that went well also. I received a job offer the next day but declined it due to wanting to continue my education (which I was told I would not be able to do working for them, which I was willing to consider). After sending an email thanking them for the opportunity and thanking hem for their time, I was harassed. I received an ugly email and text message. I had also received a nasty voicemail from earlier that day saying that I needed to respond to them quicker. It was a terrible experience and I will NEVER take a position with this company. I recommend others watch out as well.Interview Questions
Reasons for Declining
- There really weren't any interview questions, it was more of a discussion throughout both interviews. View Answer
I wanted to stay in school and was told that would not be an option. I also spoke with a friend who had worked for this company in the past and was made aware of their commission payouts. Since the job is 100% commission, if too many of your activations deactivate, your charge backs will swallow your entire paycheck (you not only get charged back from your accounts, they also charge you the full cost of the device that your customer has bought).Declined OfferNegative ExperienceEasy Interview