Centric Business Systems – Why Work For Us?

undefined

Since 1964, we’ve been providing our customers with network and stand-alone copiers, facsimile systems, digital duplicators, printers, folders, shredders, service and supplies. Today, we provide our customers with the very latest in black & white and color multifunctional products that provide a wide variety of standalone and networked devices as well as document management solutions.

Why the name “Centric?” In today’s office environment, our multifunctional products serve as the central communication device of office activity. In addition, the name focuses on our core commitment to our customers. Everyone in this organization is centered on helping our customers achieve their desired results.

Our Commitment

You want to hit enter and not give it another thought.
We understand what it’s like in today’s stressful work environments. The last thing you want to worry about is whether or not something printed, faxed, scanned or copied correctly or even worked at all. You want to press the button and not give it another thought. It’s about reliability. It’s about producing exactly what you need time after time after time.

We have a name for this kind of service. It’s called CustomerFIRST, a customized program rooted in our corporate philosophy of complete dedication to providing the right technology and service support. Why do we do it? Because we take pride in the customers we serve.

Two Hour Response
That’s as long as it will take to respond to an emergency call. At that time your technician will diagnose the situation and potentially solve the problem over the phone. If not, your technician will be on site within four business hours of your request for service.

Equipment Performance
Your equipment will perform to manufacturer’s specifications for the term of your lease or we will replace it with one of equal or greater capabilities. If we can’t repair a problem in your office, we’ll provide a loaner at no charge.

Training & Support
Your staff will receive free training and support on the most effective ways to implement and utilize the installed solutions. And we’ll have the supplies required to operate your equipment in stock and ready for next day delivery.

Certified Technicians
All of our technicians are certified and factory trained. They work in assigned territories, so they are never far from your office. Our technicians travel with a substantial inventory of spare parts, allowing them to repair most problems on the first call.

Investment Security
Our leasing and trade-in programs provide the upgrade flexibility to change equipment if necessary and access new technology without penalties.

About Centric

Centric Business Systems is an award-winning office technology company that provides a full range of solutions to businesses throughout the Baltimore and Washington D.C. metro areas. Founded in 1964, Centric offers a full line of digital copiers, printers, scanners, and fax machines from HP, Sharp, Ricoh as well as document management solutions from related software partners. Our growth and success is the result of providing the most innovative office technology with integrity, outstanding service, excellent value and an unwavering commitment to total customer satisfaction.

Our Culture

At Centric, we realize that employees represent our greatest asset. Our current staff is customer focused, professional, dedicated, energetic and driven for success. We look for new hires to exemplify these traits in order to create a winning partnership. We are a mid-sized and growing organization; yet we continued to maintain a small-company, entrepreneurial environment. We recognize that as a prospective employee you want to partner your talent with the resources and support you need to achieve success. At Centric, we offer outstanding training, support from an experienced management staff and a team atmosphere. We are looking for goal-driven individuals who will fuel our growth and lead us into both current and future marketplaces. Beginning a career with Centric allows you to take control of your future!

Centric Business Systems Photos

Corporate Headquarters

+ Add Photo

Centric Business Systems Reviews

3.6
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings
  • Great People Make a Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Owings Mills, MD
    Current Employee - Account Representative in Owings Mills, MD

    I have been working at Centric Business Systems full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    What drew me to Centric and what has kept me at Centric is the people that I work with. From the top down they foster a positive, team-focused environment. Every person I work with is very willing to help and go out of their way to do so. They also do a great job of recognizing people for going above and beyond with different management or peer awards. Manager are very open to all ideas and suggestions about improvements within the company. I have had a chance to work in two different roles with the company and in both I have felt like I had a chance to impact the company. Centric is growing rapidly because they go about business in the correct way by always putting the customer first in all aspects of the organization. It is definitely a company that you can feel proud about being part of because of this approach and the quality products they offer.

    Cons

    Overall my experience has been great and I can't think of much I would change about my time with the company.

    Advice to Management

    Keep being open to great ideas, Improving the communicating between departments, and keeping everyone up to date about company goals/changes.


Centric Business Systems Interviews

Interview Experience

Interview Experience

60%
40%
0%

Getting an Interview

Getting an Interview

60%
40%

Interview Difficulty

3.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Account Representative Interview

    Anonymous Interview Candidate in McLean, VA
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at Centric Business Systems (McLean, VA) in January 2015.

    Interview

    Standard phone interview and in-person follow up with recruiter. This is followed by an interview with a branch manager accompanied by a personality test. After completing these steps you will be scheduled for a 2-3 hour in-field ride along with a current Rep. Surprisingly, this is not the last step as you will be asked to come back and give a 15 minute presentation which they will reschedule.

    Interview Questions

Centric Business Systems Awards & Accolades

Something missing? Add an award
Entrepreneur of the Year® , Ernst & Young, 2012
Future 50 , SmartCEO, 2014
Fastest Growing Private Companies in America , Inc. Magazine 500/5000, 2014
Elite Dealer Award , The Week in Imaging & Office Products Magazine, 2013
Fastest Growing Private Companies in America , Inc. Magazine, 2014
Show More

Additional Info

Website www.centricbiz.com
Headquarters Owings Mills, MD
Size 150 to 499 Employees
Founded 1990
Type Company - Private
Industry Business Services
Revenue $25 to $50 million (USD) per year

Since 1990, we've been providing our customers with network and hardware solutions to support document necessities. Today, we provide our customers with the very latest in hardware, software, and service solutions that ensure high document management efficiency standards in the office environment. Customer-Centric philosophy: It's what drives our growth as the ... More

Mission: At Centric we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at Centric.

Work at Centric Business Systems? Share Your Experiences

Centric Business Systems

 
Click to Rate
or