Chapters Indigo Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Chapters Indigo part-time (less than a year)Pros
If you love books, you'll love working here. I legit shop while I work. Coworkers are awesome, we have so much fun everyday, and always talk about books and movies and shows. The work itself is fine, not stressful, not too difficult. Not much training is necessary. We get 30% off products (and sometimes 40%)- use it and abuse it. The atmosphere is very comfortable. Overall, I love going to work everyday and getting to see everyone.Cons
-Always on your feet, which can be bad after like 7 hours.
-I hate the music they play at Chapters, too- like it really begins to get to your head.
-They don't post schedules regularly. Sometimes I get my hours for the week at the last second.Advice to ManagementAdvice
Post schedules more frequently.RecommendsPositive OutlookDisapproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 2 weeks – interviewed at Chapters Indigo.Interview Details
I applied online. Got a call from the manager 2 days later inviting me for a group interview scheduled 2 weeks on. Most interesting interview I've ever been to. There were 20 of us, they divided us into 2 groups. We did some role playing; took turns to act as customer and CER. Basic stuff: an angry customer walks in, how do you deal with them? and a customer's coworker is leaving her job, recommend a farewell gift. The methodology to use here is to do with creating emotional appeal; for example if you're roleplaying as a CER, you need to be able to recommend a product by coming up with a background story to get the customer thinking about it. Fairly easy and a lot of fun.
The next portion, was a run of the mill group interview. Went around the group and asked each of us to tell us about ourselves and how did we react to an adverse situation at work.
Finally, we were assigned a group activity to test our team work. We stood in a circle with some random number strewn across the floor. The interviewer would call out the numbers in order and the person standing closest to that particular was supposed to touch it. No two people could step inside the circle at one time or else there was a 10 second penalty.The activity was timed, so we had to work it amongst ourselves as to who would be touching which number. After 2 hours, we were told that we'd be contacted via phone regardless of whether we got accepted.Interview Questions
No OfferEasy Interview
- All questions were fairly easy Answer Question
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