Charter Communications – Why Work For Us?

Connecting you to your future.

We are the nation's 4th largest cable operator, and we're rapidly enhancing our advanced products and services to provide Charter customers with even greater enjoyment and value. We place equal importance on investing in the future of our employees through a commitment to wellness, comprehensive medical coverage, and educational and development opportunities. And by giving back to the communities our company serves, we complete the circle of success for all of us.

A career that seals the deal.

Our Sales Team is the front line to growing our base of residential and commercial customers. Every day, you'll have the opportunity to make a difference in a customer's experience and feelings towards Charter. Here, you are the face and voice of Charter when a customer seeks our communications, connectivity, and entertainment services. The Sales Team reaches beyond a customer service counter; they also work with residential complexes and provide cable advertising solutions. As a member of the Charter Sales Team, you'll build a rewarding career in a fast-paced, customer-centric environment.

Find where you fit in. Explore our world of Sales careers such as these, and more:

Sales Careers

  • Sales Representative
  • Direct Sales Representative
  • Business Account Executive
  • Advertising Account Executive
  • Charter Store Representative
  • Channel Sales Manager
  • Major Account Executive

A career that challenges you

As a member of our Operations Team, you know that prompt service and keeping our customers connected are top priorities. Having the knowledge and ability to maintain and troubleshoot our nationwide network is essential. The amount of actual customer interaction you would experience varies by position, but your day-to-day work has a direct impact on how our customers experience Charter services. You'll work collaboratively to resolve network issues and customer concerns. Each and every day in Operations, you'll be working hard to maintain our infrastructure to provide an unmatched experience for Charter customers.

Find where you fit in. Explore our world of Operations careers such as these, and more:

Operations Careers

  • Broadband Tech
  • Supervisor Technical Ops
  • Field Auditor
  • System Tech
  • Construction Tech
  • Network Operations Tech

A career that builds networks.

Our Engineering Team is the foundation of all the services Charter has to offer. Your work on this team helps to build and maintain the networks and systems that keep running smoothly for our more than 5 million customers. As a Charter engineer, you'll thrive in a collaborative environment, seeking input from other teams to create and execute innovative projects. Our team works primarily with internal customers, but they understand the impact their work has on the end user. The Engineering Team consists of hard working, dedicated employees delivering the tools and resources necessary for Charter to succeed, now and in the future. And as Charter succeeds, so will you.

Find where you fit in. Explore our world of Engineering careers such as these, and more:

Engineering Careers

  • Fiber Design Engineer
  • Project Manager
  • Architect
  • Network Engineer
  • Principal Engineer

When you're healthy - physically, financially, and emotionally - you can perform at your best. We invest in our employees through the Charter Employee Benefits Plan. It's a comprehensive blend of Core Benefits, Supplemental Benefits, and Educational Tools and Resources.

Core Benefits:

  • Medical, Dental and Vision Insurance
  • 401(k) Retirement Savings (pre-tax and post-tax Roth option)
  • Flexible Spending Accounts: Health Care and Dependent Care
  • Health Savings Account
  • Basic Life and AD&D Insurance
  • Short and Long Term Disability
  • Paid Holidays, Vacation and Sick time
  • Business Travel Accident Insurance

Supplemental Benefits:

  • Supplemental Employee Life Insurance
  • Dependent Spouse/Dependent Child Life Insurance
  • Adoption Reimbursement
  • Child Care Discounts
  • Employee Discount Shopping Portal
  • Voluntary Legal Services

Educational Resources and Tools:

  • Tuition Reimbursement
  • Retirement Savings Seminars through Fidelity
  • Life Management Education and Advisory Program (LEAP)

Complimentary/Discounted Services

We are proud to offer eligible employees complimentary and discounted Charter TV®, Charter Internet® and Charter Phone® services, where available. Employees who live at an address not served by the company can receive certain complimentary Internet and streaming video entertainment services through www.charter.net.

Charter Communications Photos

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Charter Communications President & CEO Thomas M. Rutledge
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    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charter Communications full-time (more than a year)

    Pros

    Great benefits and wonderful company to work for

    Cons

    I can not find any

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    Recommends
    Positive Outlook

Charter Communications Interviews

Updated Mar 20, 2015
Updated Mar 20, 2015

Interview Experience

Interview Experience

61%
24%
13%

Getting an Interview

Getting an Interview

84%
7%
4%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Long Beach, CA
    Anonymous Interview Candidate in Long Beach, CA
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Charter Communications.

    Interview Details

    Phone survey and test, phone interview, one on one interview. then go through a six week training with a test at the end you must pass to hit the floor.

    Interview Questions
    • What would you do if you got a angry customer.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview

Charter Communications Awards & Accolades

Something missing? Add an award
Barron's 500, Barron's, 2009

Additional Info

Website www.charter.com
Headquarters Stamford, CT
Size 5000+ Employees
Founded 1999
Type Company - Public (CHTR)
Industry Telecommunications
Revenue $5 to $10 billion (USD) per year

Charter Communications is a cable television system operator with about 5 million residential and commercial subscribers in 27 US states, making it one of the top national cable companies, behind Comcast, Time Warner Cable, and Cox Communications. Not only is it a leading cable TV player, Charter offers broadband Internet to 3 million customers and computer telephony services to another 1 million users. The company also derives a portion of its revenue from the sale of local advertising on such cable networks as MTV and CNN. Charter Communications, which skirted bankruptcy... More

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