Chevron FCU Reviews

3.2
21 Reviews
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Recommend to a friend
Approve of CEO
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James Mooney
11 Ratings
  • Stable Financial institution with a warm enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Mitigation Specialist in Oakland, CA
    Current Employee - Loss Mitigation Specialist in Oakland, CA

    I have been working at Chevron FCU full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1) Stability is a major plus at CFCU. The not-for profit financial institution is one of the strongest Credit unions in the country among its peers. Working in the financial/lending industry is risky as most people know...but CFCU is very mortgage based and even during the market crash, CFCU held it's ground and has come out very strong with continuous growth. I have been through mergers with other credit unions and lenders but on the side of being laid off as a result. CFCU is not the CU going under, but instead the CU that is buying up the CUs that need help...this means we are constantly growing, and there is constant change. If you are someone who doesn't embrace change, this is not the place for you.

    2)The corporate office environment is fairly relaxed as non-management employees can wear jeans. The management including the CEO, Jim Mooney are friendly and for the most part are easy to approach. Jim learns every single staff member's name, and makes it a point to greet people by name and spark up conversation with anyone. He is also very receptive to the needs of staff and has annual meeting with each department (staff only, no manager's allowed) so that he can assess their needs without feeling awkward if their are issues with the department manager. Best CEO I have worked for.

    3) From my experience CFCU pays very well in comparison to other credit unions. I don't have much experience with Banks, as I have stayed with Credit unions a majority of my financial career. But please know you are not paid for nothing as you do get a decent workload. If you are lazy, don't like responsibility, cannot handle a busy work day, and a little chaos and feel entitled to undue good-pay, then you should probably go work for a bank or another institution that is not as strong or efficient.

    4) Benefits! The profit sharing and bonuses are also very nice. Bonuses are based on the overall CU performance, and in part based on departmental goals. on average the bonuses range from 3% to 6%. In my department they tend to be between 5%-6% of your annual salary. The profit sharing is typically 4% of your annual salary ( if I remember correctly) and it is deposited directly into your 401K (in addition to the regular employer contribution). The 401K employer contribution is good too. I have heard that is is better than most employers. They also have a tuition reimbursement program, as well as a leadership program for those interested in advancing into leadership positions.

    5) Diversity! I'm adding this particularly because I have read some bigot reviews in regards to things like "gays" and women here at CFCU. Let me start by saying CFCU operates all over the country, and we serve members of Chevron and Bechtel which are located all over the world. So as a starter our membership base is very diverse...from member's in China, Africa, Australia, the Middle East and all over the US. If you work here you will be helping a diverse membership base. But what I love about this office (the corporate office in Oakland, CA) is that we have a very diverse staff. We have many women in management, we have people from many different cultures, religions, nationalities, and lifestyles.....including gays! I love our gays! If you live in CA, and more specifically, the SF Bay area and have a problem with diversity, I can assure you that you may not be very warmly received here as we at CFCU embrace our diversity.

    Cons

    I think Cons are somewhat personal as they would vary from department to department, and each individual.

    Cost to commute: Let me start by saying that I do appreciate the the Corporate office is centrally located with easy access to BART. But the cost and time it takes to get here is not my favorite part of working here. I think about 90% of staff commute via BART from all over the Bay Area, and it would be nice to have some kind of commute benefit or more flexibility to work from home...The commute takes up a pretty nice chunk of my paycheck and I spend approximately 3 hours of my day just commuting, which doesn't give me as much work/life balance as I would like. I'm sure this is very personal and not everyone thinks of this as a con, but I value my home life very much.

    We do have the commuter pre-tax funding benefit, however this is Government based and it has recently been reduced back down to $130/mo of pre tax dollars directly withdrawn from your paycheck, which in terms of "pre-tax benefits" is really hardly a noticeable benefit. The BART portion of my commute is $200/mo (excluding the gas and wear & tear on my car from the terrible traffic to and from BART) so my commute is a major Con for me (cost, and time).

    I don't really have any major complaints about the company that you would find avoidable at any other company. I personally hate office politics so I see them as a con, but as a whole, you will find office politics at any corporate based business.

    Advice to Management

    My department has a great manager; He is not perfect but I prefer him over many other managers in the CU. There have been other opportunities that I would not apply for here at CFCU simply because the manager of the department is not one I would like to work with. I am the type who doesn't tolerate being pushed around, micro-managed, or treated unfairly. While many have the mindset that they must bow down to authority to get anywhere in life. That's just not me so I look at things differently, but I'm very fortunate to have a very supportive and open manager.

    From what I hear in other departments, some of the management is not as receptive to the staff needs as they should be...Not because they don't care but I think it's because they don't understand. Some simply don't understand the processes of their staff's job and therefore do not have fair expectations. In my humble opinion, a manager is not there to boss people around, but to be there for them, to support them and provide them with the resources and feedback they need to do their job well. Some managers have too much ego, or maybe are a bit insecure. Outside of my department I have seen favoritism, as well as mild harassment. Not to say this is unheard of anywhere you go.

    In summary if management wants advice from the little people, it would be nice to see them actually sitting with staff & learning their process and keeping up with the changes to understand their day to day workflow. Maybe instead of micro managing, hire people that are valuable and dependable and then let them do their job. Micromanaging is not a good way to manage good people. I noticed the departments with the most micromanaging are the department with the least competent staff members.

Chevron FCU Interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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  1.  

    Real Estate Loan Officer Interview

    Anonymous Interview Candidate in Oakland, CA
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 3 daysinterviewed at Chevron FCU (Oakland, CA) in September 2012.

    Interview

    Phone interivew, followed by face-face interview. They usually hire CONTRACT temporary employees first, then followed by full-time permanency afterwards.

    Interview Questions

    • Where do you see yourself in 5 years with the Credit Union?   Answer Question

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Additional Info

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Website www.chevronfcu.org
Headquarters Oakland, CA
Size 150 to 499 Employees
Founded 1935
Type Nonprofit Organization
Industry Finance
Revenue $50 to $100 million (USD) per year

At $2.5 billion in assets, Chevron Federal Credit Union (CFCU) is a thriving and financially sound organization committed to great rates and personal service. Our commitment to members' needs has resulted in more than 75 years of success.

CFCU is headquartered in the City Center district of Oakland, California, conveniently located right at the BART station. We have... More

Mission: Chevron Federal Credit Union is a not-for-profit financial institution dedicated to improving the economic conditions of its members by:

Providing a safe place to... More

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