Children's Hospital Colorado

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Children's Hospital Colorado Reviews

54 Reviews
54 Reviews
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Children's Hospital Colorado President, CEO, and Director James E. Shmerling
James E. Shmerling
17 Ratings
  1. 4 people found this helpful  

    All about the mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Children's Hospital Colorado full-time (more than 10 years)


    Children's attracts people who are committed to caring for kids. Mission matters here. The organization is at its best when it's considering the needs of kids and families. People are generally smart, kind, and relational. The resources available to provide great patient care are significantly better than most hospitals, and if you've got a kid with a rare or serious illness, there's really no better place to bring them. Staff work incredibly hard here, and it's rare to encounter a someone who's basically just there for the paycheck, so those people tend to really stand out.


    The organization has grown massively in the past decade, and senior leadership has not kept up. Communication is poor, often unplanned, and often lacking transparency. Decisions tend to be reactive, or not made at all. Hierarchy rules, under a fairly thin veneer of being consensus-driven. It's like the organization wants to believe it's a democracy, but really operates like an oligarchy (e.g. shared governance committees which have no authority, committees who are not accountable to anyone to produce a result).

    Advice to ManagementAdvice

    Like every other hospital, Children's is asking its staff to do more with less. While this isn't fun, people do understand it. What's missing is time and energy to figure out how to work smarter rather than harder. Staff think the solution to every problem is to hire someone new, so old practices get perpetuated rather than new practices innovated. The hospital hasn't figured out that exhausted people aren't very creative, and resist change not because the ideas are bad, but because they don't have the energy resources to make the adjustments to a new way to working.

    There are rules and policies for everything. And I mean, everything. Some of this is regulatory agency driven (sigh), but some is an old belief that people won't do the right thing unless they're told what to do. This creates endless, pointless bureaucracy. What staff need is to be clear on their end goals, to have line of sight to what matters most, and to be empowered to act accordingly.

    The CEO is a good man who genuinely cares about the organization and the mission. But he's not interested in leading the organization, and should formally re-design his role to focus on national lobbying for healthcare reform, which appears to be his passion and consumes most of his time. He needs to step aside and genuinely empower his COO, who's a superb leader, who people admire and will follow. Right now, he practices seagull management: fly around at 30,000', periodically dive bomb into details, crap all over everything, and fly off again. It happens constantly, and I can only assume he's unaware of the negative impact it causes.

    Neutral Outlook
    Disapproves of CEO

Children's Hospital Colorado Interviews

Updated Aug 14, 2014
Updated Aug 14, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    PRN-Patient Coordinator Interview

    Anonymous Employee in Aurora, CO
    Anonymous Employee in Aurora, CO
    Interview Details

    Was sent an email stating I would be interviewed and after 10 days contacted HR. The first phone call went to the recruiter that was handling the position to which I never received a return call from and the second back to the original receptionist that gave me insignificant information and 3 days later I received an email stating the job was filled without even getting to speak with any one.

    No Offer
    Negative Experience

Children's Hospital Colorado Awards & Accolades

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Best Places to Work in Healthcare, Modern Healthcare, 2008

Additional Info

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Headquarters Aurora, CO
Size 1000 to 5000 Employees
Founded 1908
Type Nonprofit Organization
Industry Health Care
Revenue $100 to $500 million (USD) per year

Rocky Mountain rugrats can count on The Children's Hospital Association to keep them rambunctious. The not-for-profit organization, also known as Children's Hospital Colorado, runs a network of health facilities in Colorado anchored by its nearly 50-acre main campus in Aurora. The campus includes a 320-bed inpatient hospital and numerous outpatient clinics. The Children's Hospital also operates more than a dozen satellite locations in and around Denver where pint-sized patients can get emergency and specialty care. Affiliated with the University of Colorado Denver School... More

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