Choice Hotels

Choice Hotels Reviews

155 Reviews
155 Reviews
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Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
65 Ratings

    Safe, supportive environment in which to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Branson, MO
    Current Employee - Housekeeper in Branson, MO

    I have been working at Choice Hotels part-time (less than an year)


    The supervisors and managers are always willing to work with the employees to improve their working experiences. The employees are paid an hourly wage rather than a dollar amount per room. All employees work together to achieve the common goals, which are based on creating a positive experience for the guests. They will hire those who don't have experience in the particular job, so there is always room for those individuals who do have a positive attitude and are drug free. The guests are great to have as customers. The hotel staff has monthly pot lucks, and has a family atmosphere. The business outlook has to always strive to keep up the good work, because the hotel is #1 (2nd year in a row) of the Comfort Inns in the nation!


    There is only one elevator, which is as slow as molasses. You will often need to take the stairs, but you will get used to hiking up three steps at a time. Because of the Comfort Inn notebook arrangement, the tip envelope often goes unnoticed in the front pocket of the notebook. So the tip envelope is "out of site, out of mind".

    Advice to ManagementAdvice

    Many of the guests close the notebook without looking through it, then put it aside. Allow the housekeepers to put the tip envelope on the night stand. Some times the customers will leave tips in random places, without a note, so we're unsure whether the money is meant to be a tip. Also, tips have ended up in the laundry! Many of the housekeeper use the tips to buy food or medicine.

    Positive Outlook

Choice Hotels Interviews

Updated Oct 20, 2014
Updated Oct 20, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at Choice Hotels.

    Interview Details

    First met them at a university career fair and got an interview. First interview was mostly behavioral questions with HR. Second interview was on-site with more technical questions. Neither was very difficult or had unexpected questions. Very laid back and casual atmosphere. NOTE: This was for the IT headquarters in Phoenix, not the Rockville location. I've heard that they are more formal.

    Interview Questions
    • Don't remember a specific question. But it was probably somewhere along the lines of describing my SQL experience and them asking questions off of that.   Answer Question
    Negotiation Details
    Internship. No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview

Choice Hotels Awards & Accolades

Something missing? Add an award
Training Top 125, Training, 2012
Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
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Additional Info

Headquarters Rockville, MD
Size 1000 to 5000 Employees
Founded Unknown
Type Company - Public (CHH)
Industry Travel & Tourism
Revenue $500 million to $1 billion (USD) per year

This company offers a lot of hospitality choices. Choice Hotels is a leading hotel franchisor with more than 6,000 locations in the US and more than 30 other countries. Its flagship brands include Comfort Inn, one of the largest limited-service brands with about 2,600 properties (including Comfort Suites); and Quality Inn, which serves the midscale hotel segment with more than 1,300 locations. Its Econo Lodge chain offers lodging primarily for budget-minded travelers. Other Choice Hotels brands include the full-service Clarion chain, Rodeway Inn budget hotels, and Sleep... More

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