ChoicePoint Reviews

3.3
Rating Trends
Recommend to a friend
Approve of CEO
ChoicePoint Chairman and CEO Derek V. Smith
Derek V. Smith
11 Ratings
  • ChoicePoint was a fast-paced environment with lots of growth opportunities; while still providing a fun atmosphere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Manager in Atlanta, GA
    Former Employee - Strategic Account Manager in Atlanta, GA

    I worked at ChoicePoint full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very friendly relaxed atmosphere; expectation that the employees could contribute as much to the corporate vision as the executive leadership contributed.

    Cons

    While the company prides itself on a relaxed atmosphere, it was a bit too relaxed. There was not enough analysis of areas that were not directly positioned at corporate.


ChoicePoint Interviews

Interview Experience

Interview Experience

50%
0%
50%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

3.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 6 weeksinterviewed at ChoicePoint.

    Interview

    The position entailed supervision of 6 customer service reps, who were responsible for answering telephone calls and e-mails from our clients. These clients usually had questions about the status of their reports. The management team was looking for someone who had customer service skills and who could also lead a team. There was a phone interview as well as a panel discussion about two weeks later.

    Interview Questions

    • Most frequent scenario was presented about how to handle a difficult customer situation while maintaining the customer relationship.   Answer Question

ChoicePoint Awards & Accolades

Something missing? Add an award
Best Places to Work for LGBT Equality , Human Rights Campaign, 2008

Additional Info

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Website www.choicepointinc.com
Headquarters Alpharetta, GA
Size 1000 to 5000 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Unknown
Revenue $500 million to $1 billion (USD) per year

ChoicePoint wants its customers to be able to make informed decisions. ChoicePoint provides risk management and fraud prevention information, primarily to the insurance industry. Its insurance services division provides such underwriting and claims information as motor vehicle reports, claims histories, customized policy rating and issuance software, and property inspections and audits. The company's screening and authentication services include pre-employment drug screening, credential verification, and background checks. The company has over 5,000 employees serving ... More

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