CitiMortgage Reviews

3.4
Rating Trends
Recommend to a friend
Approve of CEO
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Jane Fraser
36 Ratings
  • Home owner support specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Owner Support Specialist in North Kannapolis, NC
    Former Employee - Home Owner Support Specialist in North Kannapolis, NC

    I worked at CitiMortgage (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, decent pay. Good clean working environment.

    Cons

    Better work processes, would promote better work flow. More consistency, and when changes occur, more training.

    Advice to Management

    Less micro managing by front line managers. A lot of emphasis was made on phone calls but need to improve the process to improve the customer's experience. Front line management needed more training in how to manage. Poor management was not stopped.


CitiMortgage Interviews

Interview Experience

Interview Experience

60%
32%
8%

Getting an Interview

Getting an Interview

50%
14%
10%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Mortgage Underwriter Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency – interviewed at CitiMortgage (Atlanta, GA).

    Interview

    Great interview questions for Team Leader. After first interview, the second interview was great. Was hired after the second interview. Company was great to work for. Citi sent us to Ann Arbor Michigan for training for 4 months.

    Interview Questions

    • How many years have I been underwriting   1 Answer

CitiMortgage Awards & Accolades

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Additional Info

Unlock Profile
Website www.citimortgage.com
Headquarters O Fallon, MO
Size 1000 to 5000 Employees
Founded 1987
Type Subsidiary or Business Segment
Industry Finance
Revenue $100 to $500 million (USD) per year

Whether your potential home is in the city or the country, CitiMortgage wants to help you buy it. Or fix it up. The mortgage lending unit of Citigroup, CitiMortgage originates and services residential mortgages throughout the US. It manages most of its parent's $170 billion mortgage portfolio. CitiMortgage also offers refinancing and investment products. The company sells through retail, online, and correspondent channels. In 2009 Citigroup separated CitiMortgage and other money-losing units such as CitiFinancialinto a new business called Citi Holdings. The ... More

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