Claire's Accessories UK

  www.claires.com
  www.claires.com

Claire's Accessories UK Photos

Claire's Accessories UK Reviews

23 Reviews
2.0
23 Reviews
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Claire's Accessories UK CEO James D. Fielding
James D. Fielding
7 Ratings
  1.  

    Extremely fun, allowing me to be creative while learning a lot about customer service and sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Buxton, East Midlands, England (UK)
    Former Employee - Sales Assistant in Buxton, East Midlands, England (UK)

    I worked at Claire's Accessories UK part-time (more than an year)

    Pros

    You get the chance to be creative with fashion and styles. The staff, managers, head office staff are friendly and are always there to help you progress with your career. It's a strong network between employees and head office staff. The products are fun and are on trend. You get to serve a variety of different customers and really put the customer service skills you've learnt during your training into practice. Great extrinsic benefits - good girl vouchers, hampers, holidays for winning teams.

    Cons

    The pay is minimum wage - I feel for the amount of work you do it should be a little higher. You can't take holidays during block periods (beginning of summer holidays, Christmas) - this was a problem for me as I was a student and couldn't go home for longer than a week at Christmas.

    Advice to ManagementAdvice

    As a sales assistant I looked up to higher management, especially head office staff in merchandising/buying etc. It would have been good to have been given the chance to visit these departments in their offices as some members of management do. I feel this would be extremely motivational to store employees who have a passion for fashion and aspire to progress their career into these pathways.

    Recommends
    Positive Outlook
    Approves of CEO

Claire's Accessories UK Interviews

Interview Experience

Interview Experience

25%
75%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Assistant Interview Claires Accessories Uk Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Claire's Accessories UK.

    Interview Details

    Apply in store for sales assistants or supervisors positions.

    Have telephone interview,
    + Tell me about yourself? ( Previous /current work or studying?) Looking to see if your flexible
    + Why should claire's choose you?
    + what experience do you have for the role?
    + what 3 words your friends would use to describe you? (Looking for driven & enthusiastic.)
    + Can you work over 7 days, including xmas & New Year?
     takes about 10 minutes.

    Then you'll be invited for interview with store manager usually takes around 30 minutes,
    Dress fashionable, lots of jewellery. Know whats on trend at the moment.

    You'll fill out an application form.
    You'll then be asked scripted questions?

    + What do you know about Claire's? ( Do Your Research.)
    + Why do you want to work there?
    + What skills & experience can you add to this position?
    + What is your understanding of excellent customer service?
    + Where have you received this & why was is so great?
    + Are you willing be Ear pierced trained? ( Yes is only answer to this, as they take alot of money in Ear piercing.)
    + Name a time when you were in a situation where it was difficult to communicate with someone? What was the outcome?
    + What is your availability?
    + Do you have any up coming holidays?

    Negotiation Details
    They called within a week & i accepted the offer.
    Accepted Offer
    Neutral Experience
    Average Interview

Claire's Accessories UK Awards & Accolades

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Additional Info

Unlock Profile
Website www.claires.com/site/index.jsp?locale=en_gb
Headquarters Birmingham, United Kingdom
Size 1000 to 5000 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Retail
Revenue Unknown / Non-Applicable per year

Claire's Accessories UK, like its US parent company Claire's Stores, sells costume jewelry, handbags, and hair accessories largely to the 7- to 14-year-old set through about 430 stores throughout England and Ireland. It also markets accessories to late teens and twenty-somethings through its Icing stores. The company's stores are primarily located in shopping malls and on high streets. Claire's Stores opened its first shop in the UK in 1996 and has since extended its reach to other European countries, including Austria, France, Germany, Spain, and Switzerland.

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