Club Quarters Reviews

2.0
14 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
John Nichols
6 Ratings
  • Helpful (1)

    Too much overbooking and at times personnel not notified of the arrival of a VIP guest.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Manager in New York, NY
    Former Employee - Guest Service Manager in New York, NY

    I worked at Club Quarters full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I did receive a week before employee of the month. Suggestions would be heard.

    Cons

    Never taught higher up positions. Exposed an employee for higher positions, knowledge.
    Supervisors will not listen to the explanations that incurred in a complaint and why it was impossible to correct promptly.

    Advice to Management

    Value employees much more. Employees are dismissed because it is totally impossible to please a VIP guest complaint at one a.m.

Club Quarters Interviews

Updated Nov 3, 2014

Interview Experience

Interview Experience

50%
50%
0%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Guest Service Manager Interview

    Declined Offer
    Positive Experience
    Average Interview
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 4 daysinterviewed at Club Quarters (Philadelphia, PA).

    Interview

    I sent my resume and cover letter to the manager and was called in for an interview within two days. Interview was very quick and they specifically wanted to know about my availability. The position was supposed to be part-time but they wanted to make sure you were available to work more hours when they need you. Duties included all aspects of the front desk including other areas of the hotel such as light cleaning, bell services and resolving customer complaints.

    Interview Questions

    • They were typical interview questions. Tell me about yourself, what are your goals, etc.   Answer Question

    Reasons for Declining

    Low pay $12

Club Quarters Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Website www.clubquarters.com
Headquarters New York, NY
Size 50 to 149 Employees
Founded Unknown
Type Company - Private
Industry Real Estate
Revenue Unknown / Non-Applicable per year
Competitors Unknown

Work at Club Quarters? Share Your Experiences

Club Quarters

 
Click to Rate
or