Co-operative Bank

Co-operative Bank Reviews

25 Reviews
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Co-operative Bank Acting CEO Barry Tootell
Barry Tootell
12 Ratings

    Good Conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advisor in Stockport, England (UK)
    Current Employee - Customer Advisor in Stockport, England (UK)

    I have been working at Co-operative Bank


    Official company policy good, ethical, customer service training etc
    Working Conditions are good, hours good - 35hr week averaged over 4 weeks
    Benefits such as bonus for unsocial hours evenings and weekends, bank holidays


    actual policy on floor is often opposite to official policy,
    promotion only if face fits, targets quite random and changeable
    customer service often left behind in push for 'positive outcomes'

    Advice to ManagementAdvice

    hitting targets may make your job easier but doesn't mean staff are giving good customer service

    Negative Outlook
    No opinion of CEO

Co-operative Bank Interviews

Updated Oct 28, 2014
Updated Oct 28, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Actuary Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Co-operative Bank.

    Interview Details

    30 minutes phone interview, ask questions based on your CV (education background and working experience history) and a few competency questions, e.g. Describe a situation when you had to meet a tight deadline?

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

Co-operative Bank Awards & Accolades

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Additional Info

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Headquarters Manchester, United Kingdom
Size 5000+ Employees
Founded Unknown
Type Company - Private
Industry Finance
Revenue $1 to $2 billion (USD) per year

In business for well over a century, The Co-operative Bank provides individuals and business with traditional services (checking and savings accounts, mortgages, loans, and credit cards), along with such ethical financial services products as credit cards that benefit charities. The bank also offers insurance (through sister firm Co-operative Insurance Society) and investments such as ISAs, unit trusts, pensions, and trust funds. The institution, which has more than 300 branches throughout the UK, also operates Internet banking business smile. Founded in 1872 by what is... More

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Co-operative Bank

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