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Colorado Springs Utilities Reviews

2.7
Rating Trends
Recommend to a friend
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Jerry Forte
13 Ratings
  • Positive, Nurturing Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Rosa, CA
    Current Employee - Anonymous Employee in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Colorado Springs Utilities (More than 10 years)

    Pros

    - Great people! - Employee development and training opportunities galore. - Health, ergonomics, and safety are important values to the culture and it shows, which is a good thing. - A corrective action process that makes it possible to learn from mistakes without getting fired. -(You have to work hard at being an @$$ to get fired.) - Competitive benefits package. - Opportunity to work with some of the best professionals in the business. CSU hires "the best of the best" and I was proud to work there for almost 10 years.

    Cons

    Most CSU employees I have met are happy employees. Happy employees means low turnover. Getting hired at CSU is no longer about who you know. You must follow the strict application process, which can be extensive. You must be patient, creative, go above and beyond, and work very hard on developing yourself to advance to senior positions. CSU's very visible public profile means political correctness is paramount.

    Advice to Management

    In my experience, CSU managers work hard to support and develop their employees while striving to meet business objectives. This can be a difficult balance, but I had no complaints.


Colorado Springs Utilities Interviews

Interview Experience

Interview Experience

57%
42%
0%

Getting an Interview

Getting an Interview

83%
16%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Colorado Springs Utilities in June 2015.

    Interview

    The interview process took a little less than a month. I applied on line and took two assessments.before being called for interviews. One phone interview, one in person interview with a panel, and then an informal interview with the manager. Wait time before I was called in to interview was about 3 weeks, then everything happened extremely quickly.

    Interview Questions

    • Phone interview was two questions, specifically about how your skills match up with the job description and an example of critical thinking skills. Panel interview was all behavioral questions (about 15-20) about customer service, critical thinking, etc.   Answer Question
    • Tell me about a time when you couldn't give the customer what they wanted?   Answer Question

Colorado Springs Utilities Awards & Accolades

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Military Friendly Employer - Energy , Military Friendly, 2015
Secretary of Defense Employer Support Freedom Award , Employer Support of the Guard and Reserve (ESGR), 2013
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Additional Info

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Website www.csu.org
Headquarters Colorado Springs, CO
Size 1000 to 5000 Employees
Founded 1924
Type Government
Industry Oil, Gas, Energy & Utilities
Revenue $500 million to $1 billion (USD) per year
Competitors Unknown

Even scenic areas need creature comforts, and that's where utilities come in. Community-owned Colorado Springs Utilities provides natural gas, electric, water and wastewater services to about 655,300 customers in the Pikes Peak region. The municipal utility has about 208,550 electricity customers, 185,000 natural gas customers, 132,640 water and 129,100 wastewater ... More

Mission: To provide safe, reliable, competitively-priced electric, natural gas, water and wastewater services to the citizen owners and customers of Colorado Springs Utilities.

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