Comcast

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Comcast Reviews

2,515 Reviews
3.1
2,515 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,281 Ratings
  • 1 person found this helpful  

    A good place to build your supervisory skillset

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Knoxville, TN
    Former Employee - Customer Service Supervisor in Knoxville, TN

    I worked at Comcast full-time (more than 3 years)

    Pros

    - If you take care of your team, they'll take care of you.
    - An honest and genuine approach to the job pays off.
    - Never say you'll take care of something then not follow through. This is the quickest way to lose respect among your peers and within your team.

    Cons

    This con really only applies to someone who shouldn't be doing this: The customer service industry in general can be soul sucking if you're not the right person. What is the right person? Someone who's genuinely passionate about helping others. You can't fake that. I've watched many people try, it never ends well.

    Advice to ManagementAdvice

    Value feedback, regardless of tenure. Some of the best ideas come from fresh eyes.

    Recommends
    Neutral Outlook
    Approves of CEO

Comcast Interviews

Updated Feb 25, 2015
Updated Feb 25, 2015

Interview Experience

Interview Experience

56%
24%
18%

Getting an Interview

Getting an Interview

55%
17%
9%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Retention Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Comcast.

    Interview Details

    Interview(Phone) was brief about 10-15 minutes. They asked the basic questions you'd expect for a phone interview. I was given specifics of pay rate and commission average and potential up front, so no guessing and I'm assuming there is no negotiating. The recruiter was very polite and personable. We shared a few laughs. A very pleasant beginning process.

    Interview Questions
    • Tell me about yourself?
      Why did you choose Comcast and this particular position?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Comcast Awards & Accolades

Something missing? Add an award
Top 50 Companies for Diversity, DiversityInc, 2013
Industry Diversity Champion Award, National Association for Multi-ethnicity in Communications (NAMIC), 2013
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Additional Info

Unlock Profile
Website www.comcast.com
Headquarters Philadelphia, PA
Size 5000+ Employees
Founded 1963
Type Company - Public (CMCSA)
Industry Telecommunications
Revenue $10+ billion (USD) per year

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences.

Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates 30 news, entertainment and sports cable networks, the NBC and Telemundo broadcast... More

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